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Smart Hyde Park View Reviews

16 Leinster Terrace W2 3EU?, London, England

Reviews & Ratings Explained

76%

Rating
3161 Total Reviews
  • 72%Value For Money
  • 80%Security
  • 87%Location
  • 79%Staff
  • 71%Atmosphere
  • 74%Cleanliness
  • 67%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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71%

I think that every hotel's room need an air conditioning.

  • 1st Jul 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your feedback. We are in the process of installing window fans in every room to improve ventilation.

83%

All-round good place, nice and helpful staff.

Owner Comment (Hide)
Hello. Thanks for taking the time provide this valuable feedback. You're welcome back any time! :)

34%

The stuff are not very friendly nor helpful at all :( besides, it's the only hostel out of the many ones where we've stayed in the UK that doesn't offer any free coffee and tea to the residents at all. Breakfast very poor quality. An additional piece of bacon will cost 3 pounds which is incredible. neither my friend and I were happy about the experience of staying there.

  • 28th Jun 2014
  • Novice Nomad
  • Anonymous
  • China
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi. Thanks for the feedback. It's unfortunate you didn't enjoy your stay. You must have missed the FREE tea and coffee at breakfast. Any other time though, those drinks (and others) are available at heavily discounted prices in the bar area. Please if you come back and find that you are unsure of where something is, see our reception team who will be happy to help.

94%

My stay at Smart Hyde Park View couldn't have been better. The staff was extremely friendly (even while dealing with long check-in lines) and my room was clean and comfortable. The location is quiet, unlike many other London hostels, but not at all inaccessible.

  • 28th Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there. Many thanks for the kind words. Please come back and stay any time! Cheers.

86%

For a hostel it's quite good, definitely one of the better ones i've stayed at. Stayed in 6-bed room with bathroom, beds were comfy and with privacy curtains, everything was clean and nice. Rooms miss place to sit and electricity plugs. There is a kitchen/common area, very useful for charging devices and making a more affordable meal on you own (should note that there is only wicrowave, no other appliances). WiFi worked quite well, no complaints there. Would stay again 8/10

Owner Comment (Hide)
Hello. Many thanks for your kind words. You're welcome back any time! Cheers.

74%

Seemed more like a hotel, which can be good. The bathroom in the room was clean but a little hot, and the room is not very spacious. Overall a great stay.

Owner Comment (Hide)
Hello. Many thanks for your kind words. Hope to see you again.

80%

The rooms can get quite hot and the beds are small, but the standard of cleanliness at this hostel are good. It can get quite loud from the school groups they have coming through...

  • 23rd Jun 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there. Thanks for taking the time to write your review. It's much appreciated.

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