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Smart Place Gare du Nord Reviews

28 Rue de Dunkerque, Paris, France

Reviews & Ratings Explained

84%

Rating
1388 Total Reviews
  • 79%Value For Money
  • 87%Security
  • 89%Location
  • 92%Staff
  • 82%Atmosphere
  • 81%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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63%

If you're going in with the mentality that it's a budget hostel than it won't be a disappointment. The rooms are compact, I saw ants in the bathroom, and the lobby was always sweltering hot. But if you're just looking for a place to sleep they have comfortable beds at least.

Owner Comment (Hide)
Thanks for taking the time to share your experience with us. We are sorry that we were not up to expectations. As far as the heat in the lobby, the weather changes drastically so we have not turned off the heat yet in case it gets cold again. As for the ants, it sometimes happens in the spring don't hesitate to come get us so we can act quickly we're here 24/7 Thanks Myriam

89%

excellent location, friendly staff and safety in Gare de Nord area, but the room is small and only three charger in four person apartment

Owner Comment (Hide)
Thank you very much for your kind review, we're very happy you enjoyed yourself at the Smartplace. As far as the rooms, we're in a typical parisian building, it's part of the authentic experience. We are going to do some refurbishing work soon and we will take your comment about power outlets into account. thanks again for the review and happy travels Myriam

77%

A good hostel coz it's close to the railway station, about 5 mins walk, so quite convenient to take subways or RER to airport. There is a grocery in front of the hostel, easy to get eating staff. Staff was helpful.

Owner Comment (Hide)
Thanks for your warm review. We are always happy to help people feel welcome in Paris. We are lucky enough to be ideally located so that everyone can make the most out of their parisian trip! Thanks again for sharing! Myriam

83%

I've stayed here twice before for one night while in transit but this is the first time I've stayed here for a few nights as a tourist. The rooms are clean and comfortable if a bit cramped. Free tea and coffee was a bonus but water had to be boiled in a saucepan. An electric kettle would be a good thing to have. The area is lively with lots of shops, bars and restaurants and the sights are only a metro ride away - also convenient for the airport. The staff were also pleasant.

Owner Comment (Hide)
Hello and thank you very much for taking the time to share your experience with us. We have replaced the Kettle. A guest had a small mishap with the previous one. I'm very glad you enjoyed yourself while staying at the Smartplace, our rooms are a little on the cosy side but that's part of the authentic parisian experience. Our building is a little piece of Paris history. Please visit us again on your next trip to Paris! Myriam

94%

For the money it cant be beat!

Owner Comment (Hide)
Thank you for sharing your experience with us! Smart Place team wishes you safe travels!

86%

The Smart Place Hostel is extremely well located a only 3 blocks from Gare du Nord, walking distance to Moulin Rouge and Sacre Coeur. It is also close to Metro and buses lines too. The rooms are small but very comfortable. The hostel has an elevator. Staff is really nice and gentle.

Owner Comment (Hide)
Thanks a million for your great review. We're glad to hear you had a good time while staying with us. We are very lucky to be so well situated it makes everything easily accessible and you can get a lot done in a short while. Staff is great but we have wonderful guests. Hope to see you again on your next trip! Myriam

74%

only coffee for breakfast. should have bread or scone at least

  • 24th Mar 2015
  • Novice Nomad
  • Anonymous
  • Malaysia
  • All Male Group, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for sharing your experience with us! We don't serve breakfast but we do serve coffee and tea for free and our kitchen is open 24hours. Smart Place team wishes you safe journeys!

80%

I felt that the lockers were rather small...struggled to place my backpack?.medium size, in. the bathroom was cleaned everyday, which was nice. Maybe a map would be a great idea...I struggled to find the correct street, as the intersection in question has about 3-4 streets, and it was hard to see the street name.

Owner Comment (Hide)
Thank you for having the time to share this information with us! We regret you had this experience but we do have a luggage room for bigger bags, which access is controlled 24/7 by our team. On the lobby there are plenty of Paris maps and our reception is open 24hours in case guests will need any information. We wish you great travels and please visit us again on your next trip to Paris !

89%

Very nice place to stay. Comfortable, staff are nice and really helpful. And the hostel is about a 4 or 5 min walk from gare du nord station, and you can catch a train there to get everywhere..from the Louvre to the airport.

  • 8th Mar 2015
  • Novice Nomad
  • Anonymous
  • Jamaica
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
We thank you for having the time to share your experience with us! Our team wishes you safe journeys!

97%

I only had the pleasure of staying at Smart Place for one day and night but I enjoyed every aspect of my stay, they absolutely live up to all the good reviews I read prior to my arrival. The staff were very friendly and helpful, on a scale of 1 to 5 I'd give 7 if I could. The location is great as well, very close to metro lines, the Sacred Heart Cathedral which provides a spectacular view of the city and a few great pubs for drinks and socializing. Would definitely stay here again, thanks staff!

Owner Comment (Hide)
Thanks for the 7 out of 5 we really appreciate it. It was a pleasure having you and thanks again for taking the time to share. We are glad you enjoyed your short stay with us and we hope to show you a better time during your next trip to Paris. Safe and happy travels until we see you again!

94%

Hostel was very easy to find as it is right near the Gare Dutch Nord train station. There were several places to eat in the area and it's in a descent neighborhood if you just want to go for walks. Our 3rd floor room was facing the street and was quiet if the Window was closed, but a bit noisy if it was open, though that did not bother us at all. Room was a bit small but did not feel cramped. I would definitely stay here again.

Owner Comment (Hide)
Thank you very much for sharing, we are glad you enjoyed your stay with us. Paris can get a little noisy but that's true of every big city especially in the city center. We will be delighted to welcome you again on your next visit to Paris. Happy trails!!

86%

Great and helpful staff. comfy beds

  • 14th Feb 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
A great big thanks for taking the time to share. It's easy being helpful to friendly guests! It was lovely having youwith us and we hope to be able to welcome you again soon! All the best until then!

86%

Small place, but warm and cheerful.

Owner Comment (Hide)
Thank you for this wonderful description! That's exactly us. Thanks for taking the time to share your experience at the Smartplace. we look forward to welcoming you on your next trip to Paris!

89%

Went to Paris with Eurostar from London, perfect location for me! The stuff were really friendly and helpful. If I had problem with anything they tried to fix it, so I could be happy with my staying. Will be back.

  • 8th Feb 2015
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you very much for taking the time to share your experience at the Smartplace. We are glad you had a good time while staying with us. We do our very best to make our guests feel at home, and it's wonderful if we've helped you enjoy your time in Paris. Hope to see you soon!

100%

Staff was very welcoming with useful tips on how to get around. The location was ideal so we got to see a lot in a short time. Hostel was clean with a good vibe.

  • 6th Feb 2015
  • Novice Nomad
  • Anonymous
  • France
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for sharing your experience at the Smartplace and thanks a million for the 5 star review. It's great to know you enjoyed your time with us! Until next time, safe and happy travels!

86%

This is an excellent hostel - one of the best I stayed at during two and half months of traveling in Europe. The staff are very friendly and helpful, the rooms are clean and warm. The showers are hot and the common area, although small, is very comfortable. The kitchen is also small and doesn't have an oven but it is well equipped otherwise. The location couldn't be better - just across the road from Gare du Nord and a short walk to several metro stations. Very, very highly recommended!!

Owner Comment (Hide)
Thank you so much for your great review! It was a pleasure having you with us! We wish you safe and happy travels going back home and hope to see you again if you pass through Europe. Thanks again for sharing!

94%

Very good place to stay. Very close to Gare du Nord Train Station. One can actually see the hostel as soon as exiting from the main Entrance. Very close to MontMarte. Surrounded by a LOT of restaurants with cuisine from all over the world to try. Good Staff. Nice hostel to spend a night or two.


86%

The room was too warm!

  • 31st Jan 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 31-40
  • (1 review)


77%

overall alright. 6 bedroom is a bit small, showers were a little wonky, common space average. location is a little sketchy, especially as a lone female traveler, but dirt cheap for paris.


83%

The staff of the hostel was very friendly and helpful with us. We arrived in the hostel at 7:30 am and they found us an available room through an earlier check-in. It was the first time that happened it in all my trips around Europe. Thank you so much. We were really tired. The room and toilet were clean and organized. The beds are comfortable and the sheets clean. I just have to add advice: there should be more control over the cleanliness of the kitchen dishes.

Owner Comment (Hide)
Thank you for taking the time to share. We are happy to do anything in our power to make our guests happy... early check in, free up grade you name it if we can do it we will. As far as the dishes are concerned, guests are supposed to do their own dishes but we will be more careful in the future and make sure it is done. Thank you for your input and helping us improve. Looking forward to seeing you again!

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