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Smart Place Paris Reviews

28 Rue de Dunkerque, Paris, France

Reviews & Ratings Explained

82%

Rating
1217 Total Reviews
  • 78%Value For Money
  • 83%Security
  • 85%Location
  • 88%Staff
  • 81%Atmosphere
  • 81%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Awesome location. Very secure. Clean rooms with a terrace. Would definitely stay here again.


94%

Clean, and very friendly & helpful staff! We stayed in a double bed room, it came with a nice ensuite too-bonus! Good prices and great facilities, wifi access in all rooms, close to Gare Du Nord Metro and in close proximity to some major attractions. Quiet area, we had no problems, and the locker room is right near staff desk, they give you tags to place on bags too. Haven't had this at any other hostel, so definitely more secure than some whilst waiting to check in. Would definitely recommend.


86%

Excellent Location, closest hostel to Gare du Nord.


74%

I only stayed for one night (arrived very late, left quite early) but it was a nice play to stay. Close to the train stations (not always a good thing), but for me it was a big plus. Security was great and there was a good buzz about the place with other travellers. Not sure if I would stay again if was to return to Paris for a longer stay, but it was certainly not a bad hostel!


83%

Would definately stay there again


91%

I loved This hostel , i staied for 2 days and the staff Was very nice and i loved the way they make u feel like un home , they have a cute Structure and have wi fi all the place, the Price its awsome and the location too its Only 5 minuts walking from gare du nord. I defínetly come back again


94%

GreAt place to stay in Paris, right next to major train station. Many restaurants and grocery stores around. Room was comfy, private bathroom in room. Wish storage lockers were bigger for full size traveler bags.

Owner Comment (Hide)
Thank you for your warm review. We are very happy you were able to enjoy the district and location of the hostel. Regarding the lockers some of the rooms have lockers but you have a luggage room you can use before your check-in, during your stay, and after your check-out for free. Have fun travelling and do not hesitate to come back at Smartplace Paris if you visit Paris again.

80%

Very nice welcome, staff at the desk were very helpful giving us maps and recommendations of the best place to go. Good location, cleaner was a little intrusive in the mornings but other than that would defo recommend staying here! We was a group of girls 22-23 we travelled Europe this summer and we felt very safe in smart place!

  • 11th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 18-24
  • (1 review)


77%

The hostel was clean, the staff was friendly and they have kitchenette, thumbs up for that. However they chose black and red as theme color for the interior, heavy color isn't ideal for such a small space. For the music, they played American (USA) music all day during my staying in the lobby, who would expect such foreign cultural element in Paris when one need to travel whole day to get there and yet foreign music is just one click away on the internet? It didn't make any sense at all.


86%

It was in a great spot right near the one of the main stations, and it was quite a nice hostel..one small thing is that the computers where not very good.

  • 5th Aug 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your time and comment. We are happy you enjoyed the hostel. Regarding the computers, we are constantly doing renovations and we plan to change the computers but we now have a free wi-fi connexion in every room. Have fun travelling and thanks again for staying at Smartplace Paris.

83%

It's very close to Gar du Nord, which was great. I didn't really love the common area. There were constantly pulsating colored lights and very loud, aggressive music, which didn't make me want to hang out there. But the staff (which changed constantly) was always helpful, rooms were cleaned often, and sheets felt very very clean. The room I was in felt a little cramped, but really not a big deal. No breakfast, but they did have some snacks for sale.


26%

rooms smaller than my closet. bed bugs. no wifi. common room tiny amd teeribly hot. rudest staff ive ever expwrienced. AVOID!


100%

This was one of the best hostels I have ever visited. Clean, friendly, great location.

  • 31st Jul 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you so much for you fantastic review. We were very happy to welcome you and we are glad you enjoyed everything. Do not hesitate to come back and visit us again at Smartplace Paris, we will be happy to welcome you again. Thank you again. Have fun and travel safe !

89%

Very good hostel. Right next to the central station. Helpful staff, good atmosphere, and clean. Good overall for cost.

Owner Comment (Hide)
Thank you for your warm review. We are happy you enjoyed your stay. The staff is always doing its best to help the guests as much as possible and we hope that you felt just like at home while staying here. Feel free to come back at Smartplace Paris any time as we recently installed wifi spots in every room. Have fun travelling !

97%

I was happy with the stay, but the room was very small and it was difficult to have room for luggage for four people. It was disturbing that two of the guests in the four-beds-room came in the middle of the night in to the room and they were a bit noisy. It was very hot that night and a fan would have been to rekommend. Except for this everything was fine.

  • 18th Jul 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for spending time writing your review. We are sorry for the size of the room but we have a luggage room and you can drop your luggage and ask for it when you need it. We also apologize for the noisy guests you shared your room with even though we cannot do anything about it. Feel free to come back again as we now have wifi access in the rooms and air conditioning will be available soon. SmartPlace Paris wishes you safe travels and lots of fun.

60%

The room had no fan or aircon and it was over 30 degrees outside...didn't sleep much. Otherwise the hostel was cramped but OK.

  • 15th Jul 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for sharing your experience with us. Paris temperatures can go quite high in the summertime. To prevent that, we had fans at your disposal in the reception. We are doing renovations now and soon we will have air conditioning. Feel free to visit us again, our staff will be glad to welcome you!

71%

It is good for short stay. Very near from train station. Rooms are clean and staff is cooperative.

Owner Comment (Hide)
Thank you for your kind review. We hope that you enjoyed your stay and the location. We were happy to welcome you and would like to let you know that we now have wifi access in every room so feel free to come back again and check Smartplace Paris’s new facilities..

83%

It gets pretty stuffy in the lobby/kitchen/common room but in the rooms you get by with the windows open. Quite clean, responsive staff, and an overall comfortable stay with beautiful views of the street.

Owner Comment (Hide)
Thank you for sharing your experience. We would like to apologize for the temperature inside the common areas but we would like to let you know that we are doing renovations and that we will soon have air conditioning. The staff was happy to welcome you and did its best to make you feel just like home. Have fun travelling and feel free to come back at Smartplace Paris.

97%

I stayed here for three nights. All was well except the mattress on my bed was very worn out and definitely needed to be changed to a new one! It had a huge dip in the middle. I enjoyed my stay otherwise, it's a friendly place, clean and in a very convenient location.

  • 11th Jul 2014
  • Novice Nomad
  • Anonymous
  • Romania
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
We would like to thank you very much for your positive review, we are getting all of our mattresses changed and we apologize sincerily for the inconvience. Thank you again for your kind comment about the place and we are glad that you were able to benefit from the good location of the hostel and its facilities. Come back soon at Smartplace Paris !

77%

Wifi accessibility in bedrooms would have been a plus

Owner Comment (Hide)
Thank you for sharing your experience in this review. We are happy to tell you that we now have a WiFi access available in every room. We thank you for your stay and if you want to come back in Paris we will be happy to welcome you at Smartplace Paris.

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