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Smart Place Paris Reviews

28 Rue de Dunkerque, Paris, France

Reviews & Ratings Explained

81%Overall Rating

From 264 ratings
  • 76%Character
  • 78%Security
  • 86%Location
  • 87%Staff
  • 76%Atmosphere
  • 79%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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67%

The staff is very nice and accommodating, and the location is okay. I felt a little unsafe walking at night alone, but it's very convenient for seeing Montmartre. I liked that the dorm room had its own shared bathroom, but found that bathroom to be a bit dirty and lacked any supplies -- even hand soap was missing. For 35 euros plus a night, I think hand soap can be afforded.

  • Novice Nomad
  • 18 May 2013
  • Anonymous
  • USA
  • Female, 25-30
  • (8 reviews)

Owner Comment (Show)
Dear B, Thank you for your comment and for rating us. We do provide towels and soap in our private bathroom. If you're missing something you're more than welcome to inform us. Hope to see you soon again. Smart Place Team.

80%

The hostel is very close to Gare du Nord which is both a good and a bad thing. It is close to metro and train, but the neighbourhood is not that nice actually. I stayed in a 4 bed room with an en suite bathroom which is very nice. The room is very very small but works quite fine. If the window is not closed, it can be very noisy at night. Wifi is available, but they keep changing the password which is kind of annoying. Overall not bad.

  • Avid Traveller
  • 16 May 2013
  • Anonymous
  • Switzerland
  • Male, 31-40
  • (18 reviews)


97%

Very clean and quiet room/en suite with keycard entry, comfortable bed, free wifi in lobby, full kitchen, very friendly staff. No lockers in room but a handful of smallish coin-op lockers near reception (coins returned after you retrieve your stuff). Five-minute walk to Gare du Nord. Reasonable price for Paris. Definitely recommended!

  • Novice Nomad
  • 10 May 2013
  • Anonymous
  • USA
  • Female, 25-30
  • (9 reviews)


97%

This was a really fun hostel to stay at! The staff organize nightly activities to do which is a fun and easy way to meet people! It is located in Kengsinton which is a pretty rich area and farther away from most of the night clubs but It is a five minute walk to Hyde Park, which is beautiful and it's close to the metro stations as well. The common room is big and the kitchen/ dining area is roomy as well so it's easy to cook your own meal.

  • Novice Nomad
  • 07 May 2013
  • Anonymous
  • Canada
  • Female, 18-24
  • (4 reviews)

Owner Comment (Show)
Dear A., Thank you so much for your nice comment. You're almost there, we just located a bit further south, in France, Paris. Smart Place Team

90%

This is by far one of the best hostels i have stayed at throughout my travels. Although it was fairly expensive to stay here it was well worth it for the beautiful canal, the accessible transit and the shops near by. The best part was definitely the amazing staff! They were always friendly and more than willing to go the extra mile for each guest. I cannot recommend this hostel enough!!

  • Novice Nomad
  • 06 May 2013
  • Anonymous
  • Canada
  • Female, 18-24
  • (4 reviews)


93%

Very good hostel, good location — at 5 minutes from a metro station, also there are some groceries stores nearby. The kitchen is small, but enough to cook something. The staff are kind and willing to help, also I was received speaking my mother language (portuguese) — I think the recepcionist knew about 5 languages. Very clean and safe place, bathroom well designed as well. I'm a solo traveler and I've met some very cool people there.

  • Novice Nomad
  • 06 May 2013
  • Anonymous
  • Brazil
  • Male, 18-24
  • (4 reviews)

Owner Comment (Show)
Obrigado T., We'll bless Mafalda for speaking Portuguese!! Have a great day. Smart Place Team.

90%

overall is good but the failure to repair or replace our tv within 24 hours really make us disappointed since we would like to see at least a few hours of french tv programs...

  • Novice Nomad
  • 06 May 2013
  • Anonymous
  • Malaysia
  • Male, 41+
  • (1 review)

Owner Comment (Show)
Dear S, Thank you for your comment. I'm sorry you this happened, we do experience some problems with our tvs in some room indeed. Anyway, French TV is crap TV, so I can guarantee yo didn't loose too much. Hope to see you next time. Kind Regards, Smart Place Team

90%

The rooms are a little tight but it is Paris so you cannot complain. The ensuite washroom is terrific and very convenient. The balcony on the front of my room was very nice. The lack of a breakfast option is a bit disappointing but with so many local cafe's its not to bad. The staff have an excellent knowledge of Paris and their English is excellent.

  • Avid Traveller
  • 04 May 2013
  • Anonymous
  • Canada
  • Male, 18-24
  • (10 reviews)


83%

Nice place, rooms a little bit small but again it's Paris. Each room has its own full bathro so that's a plus. No breakfast included and no WiFi in the rooms.


93%

la ubicacion de el hostel es exelente con la estacion de el tren a solo un par de cuadras. el staff es amistoso y cordeal. gracias por todo. aldo

  • Novice Nomad
  • 29 Apr 2013
  • Anonymous
  • Mexico
  • Male, 41+
  • (1 review)


97%

Very convenient! Definitely a good place to stay. It is central enough that you are right next to Montmartre and a 40ish minute walk to the center (Notre Dame, etc.) if you didn't want to take the metro. The staff is very nice and very helpful and I would definitely stay here again to get good value for your money!

  • Avid Traveller
  • 28 Apr 2013
  • ethanscapellati
  • USA
  • Male, 18-24
  • (18 reviews)


87%

I enjoyed my stay at Smart place Paris hostel. And really greatfull to the staff, their help and advice. I stayed in girls dormitory room for 1 week and felt myself safe and comfortable. Very good point is the bathroom in every room, with bath, not only shower. Free wi-fi, computers (2euros per hour), lockers are avalible at the lobby. There is no breakfast service but near the hostel there are many cafes and supermarket so there was no problem to have something for breakfast.

  • Novice Nomad
  • 28 Apr 2013
  • Anonymous
  • Russia
  • Female, 31-40
  • (1 review)


83%

I really enjoyed myself - this was the first hostel experience I ever had and it was nice that the staff was incredibly friendly. They were knowledgeable and accommodating. The room was fine - nothing exceptional, but that's what I was expecting. As a single female travelling alone, I felt safe in the neighborhood and comfortable enough to ask questions. For me, the staff was the most memorable part of my Paris hostel experience. So, good on that front!

  • Novice Nomad
  • 28 Apr 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (5 reviews)


100%

I loved this hostel. The common area is cozy and stylish and was never dead, and the kitchen is nice. All the staff I encountered were super friendly and helpful, especially the adorable Latvian! The rooms were comfortable and clean, and the hostel was extremely well-located for connections at Gare du Nord, yet it was located beyond a largeish intersection, which meant that you didn't feel like you were in the midst of unsavoury goings-on right by the train station. Great place! (Smart indeed..)


67%

The mattresses need urgent replacement; the room was quite smelly and the wifi didn't work. The only good thing was the location.

  • Novice Nomad
  • 27 Apr 2013
  • Anonymous
  • Pakistan
  • Male, 18-24
  • (3 reviews)

Owner Comment (Show)
Dear S, Thanks for your comment. We're actively looking into the issues you had. Let me remind you that you more than welcome to come at the recepetion if you have a trouble in your room, we're here to make your stay as enjoyable as possible. The wifi DOES work, 24/7, otherwise, most of the guests would kill us! Still, please come through so we can give you a hand if you experience troubles with our wi fi. Smart Place Team

93%

Great place to stay. Close to gare du nord, a lovely walk to Montmartre and Sacre Couer. The lounge is a little small and it is the only place you can access the wifi which meant it could get a little crowded. Great hostel option for Paris.

  • Novice Nomad
  • 25 Apr 2013
  • Anonymous
  • Canada
  • Female, 18-24
  • (5 reviews)


47%

Did not feel like a safe place in the evenings. The personnel not very welcoming. The 4 bed dorm I was in was too small. No wifi in rooms, only in very small lobby.

  • Novice Nomad
  • 24 Apr 2013
  • Anonymous
  • USA
  • Female, 41+
  • (5 reviews)

Owner Comment (Show)
Dear G, Thanks for your comment. You don't have to feel unsafe here, our neighborhood is one of the most busy of the capital, 1000s of people are crossing and walking on the streets every day, if you ask each of them, you'll see there's no particular problem beig there at night, morning, afternoon or evening! If the dorm was too small, hopefully your bed wasn't! We do keep wi-fi downstairs in our human sized lobby, so you can easily share your Parisian stories! Smart Place Paris Team

90%

Stayed in a mixed dorm. We could hear others every time they moved. The rooms were hot so we had to leave window open and put up with street noise. Bathroom was ensuite and a good size. Rest of room was very small. No internet in the room. Overall, we were satisfied given it was a last minute booking.

  • Novice Nomad
  • 24 Apr 2013
  • AdventurousRay
  • Canada
  • Mixed Group, 18-24
  • (4 reviews)


100%

We loved this place staff were very helpful...great location , bedding clean, good WiFi service.

  • Novice Nomad
  • 23 Apr 2013
  • Anonymous
  • Australia
  • Female, 41+
  • (3 reviews)


77%

Very nice hostel


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