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Smart Place Paris Reviews

28 Rue de Dunkerque, Paris, France

Reviews & Ratings Explained

82%

Rating
1169 Total Reviews
  • 78%Value For Money
  • 83%Security
  • 86%Location
  • 89%Staff
  • 81%Atmosphere
  • 81%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

It gets pretty stuffy in the lobby/kitchen/common room but in the rooms you get by with the windows open. Quite clean, responsive staff, and an overall comfortable stay with beautiful views of the street.


89%

Very pleasant little hostel, clean rooms and bathrooms. Not too loud at night. Staff were pleasant and cheaper than a lot of Paris hostels. Very good location, 5 minutes walk from Montmartre, and 2 minutes walk from Gare du Nord, from where it is only a 5 minutes metro journey into the centre.

  • 10th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


89%

I stayed for 5 nights and it was great. The common area was good for meeting people and the location is pretty convenient (walking distance to Monmatre ). The WiFi didn't work in the rooms but other than that, I had no issues:)


91%

We really enjoyed our stay at the hostel. The staff were very friendly and helpful, unlike some hostels a member of staff was there 24 hours a day which was useful if we ever needed anything. The rooms were very clean and the beds incredibly comfortable. Although the hostel isn't located in the nicest part of paris it is incredibly close to the train station which we found useful.

Owner Comment (Hide)
Thank you very much for your warm review. It's wonderful for us to know we helped make your stay in Paris an enjoyable experience. We hope to be able to welcome you on your next trip to Paris. Safe and happy travels until we see you again!

100%

Great hostel. Near to several main places in Paris... Shame that the hostel is located in a quart that is not that safe in the night. But appart that, I recommend to everyone this hostel. Maybe the cheapest one in Paris but with quality!

  • 1st Jul 2014
  • Novice Nomad
  • Hunter_Zloslut
  • France
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you so much for your warm review. We really try our best to make everyone staying at the Smart Place happy and is wonderful when we feel we have succeeded. We hope to see you again very soon, until then have an amazing summer!

63%

Good hostel, but too small. The reception/living room were too warm.

Owner Comment (Hide)
Thank you for taking the time to leave a review. Space is always a problem in Paris, and our common area can get a little warm but we hope you enjoyed your stay with us. We are working on air conditioning so next time you come, it should be nice and cool at the Smartplace.

74%

Kind of pricey compared to similar hostels in same area, and no free breakfast. Lots of room for food though and cozy lounge area. Good wifi. So easy to find from Gare du Nord.

Owner Comment (Hide)
Thanks you for your feedback. We offer complimentary tea or coffee but not a full breakfast since we are lucky enough to have a deal with a 3 star hotel for breakfast. We may be a little pricier than some hostels in the area but all our rooms have en suite bathrooms, we have a TV in all our double and twin rooms, and we have free luggage storage. Check out our website for special deals, you may be able to find a better rate next time.

83%

Excellent staff!!! And they have safe box in some rooms or if your room don´t have, you have some to use at the lobby. So good!

Owner Comment (Hide)
Merci beaucoup!!! It means a lot to us that you enjoyed your stay here at the Smart Place. We have a great staff, but we have wonderful guests. We hope to see you again soon at the Smart Place!

100%

All round top notch place to stay on a budget in paris

  • 28th Jun 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 31-40
  • (1 review)


63%

For a mature couple it was frustrating. Very noisy all night for 2 out of the 4 nights we were there. Will not be staying still hostels again. Kitchen was very messy and not cleaned the whole time we were there

Owner Comment (Hide)
Thank you for taking the time to leave a review. I am sorry you did not enjoy your stay. Circumstances were a little unusual since you were here during the world cup and people do get enthusiastic about the games. As far as the kitchen, it is cleaned everyday but we do ask our guests to do their own dishes. We can't check every 5 minutes to see if this has been done but we do check regularly and do the dishes ourselves if some guests have been remiss. Maybe a hostel was not the right choice.

100%

This was a very welcoming environment for the time I spent in Paris. I made some great friends and was able to have a place to stay directly after arriving from the airport. The rooms were clean and quiet, and the location was convenient. Excellent!

  • 26th Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
A million thanks for your 5 star review. We are so happy that we helped make your stay in Paris a wonderful moment. It was a pleasure having you here people like you contribute to a wonderful atmosphere. We hope to see you again soon at the Smart Place, until then safe and happy travels!

51%

Staff were very nice. However rooms weren't all that clean and we came across bed bugs.

Owner Comment (Hide)
Thank you for taking the time to share. We are very sorry about your unfortunate experience. We do have a contract with a specialized firm to prevent bug infestations, bed bugs have nothing to do with cleanliness, they travel with people and it can take up to 4 days to be able to identify them once they have been brought in. It's a common problem in Paris in every hotel type from luxury to budget. Again, please accept our most sincere appoligies.

74%

The place is very small and the location is not the best near gare du nord. That being said, there is a little area to make food and you can hang out downstairs. Wifi is pretty bad, and it is very loud! However, the staff is unbelievably nice. I probably wouldn't stay again because it is not the best location and because it is loud, but overall a solid hostel.

Owner Comment (Hide)
Thank you for taking the time to leave a review. Paris can be a little loud especially in the city center. I guess it's the price to pay for easy access to every point of interest. We have had a few problems with Wi Fi which has been fixed and we will soon have Wi Fi in the rooms. Thank you for your kind comment about the staff, we try hard to please our guests. Have a great summer!

94%

That will be great if there are internet access upstair except ground floor.

  • 22nd Jun 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you very much for your feedback. We are working on getting Wifi in the rooms and it should be done shortly. We hope to be able to welcome you on your next trip to Paris so we can show you how much better the Smart Place got. Until next time, safe and happy travels.

89%

The hostel was fine except that the rooms are way too small for 4 beds. There is absolutely no room to put 4 person's bags. The room would be no larger than 3 metres by 4 metres.

Owner Comment (Hide)
Thank you for taking the time to leave your impressions. Space is always a challenge in Paris, so everything is just smaller than everywhere else. We do have a secured luggage room where you can leave your bags free of charge. We hope that this did not keep you from enjoying your trip to Paris. We hope to be able to welcome you again at the Smart Place.

100%

This place was great. We had a private and it was clean, spacious, and hard a darling little balcony. I can't speak for the mixed dorms. Great location too.


71%

No lockers in room. 4 bed dorm small. No Wi-fi in room. Breakfast up the road and expensive compared to other Hostels,. Lift for 3 tiny - only room for 1 with luggage. Staff very helpful and good maps.

Owner Comment (Hide)
Thank you for your feedback. We do not have wi fi in the rooms yet but we're working on it so we should have it shortly. We do have a deal with a 3 star partner hotel for breakfast it's a little more expensive than in other hostels but it's a lot better. I'm afraid there's not much we can do about our lift. it's small but we are lucky to have it, a lot of parisian buildings do not. I hope the staff made up for the few inconveniences. We hope to see you again soon to test wi fi in the rooms!

94%

They have a kitchen but we did not make use of it so we cant rate it properly. Our experience was overall excellent. The hostel is very close to the station Gare Du Noord. This made our Paris experience very enjoyable. Highly recommend!

  • 18th Jun 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you so much for your review. We are very happy that we contributed to happy Parisian memories. It is always great for us to get feed back from guests, it's even better when the feedback is positive. Thanks again for taking the time to share. Safe and happy travels until your next stay at the Smart Place!

86%

Four person room was bunk beds. Great location even though you're in north Paris. Close to Gare du Nord train station. Great view from 4th floor windows.

Owner Comment (Hide)
We are very glad that your stay at the Smart Place was an enjoyable experience. It means a lot to us that you took the time to leave a review, it's the best encouragement we can get. We hope to be able to welcome you on your next trip to Paris. Have a wonderful summer.

86%

Alas there were 0% yes big zero recycling facilities. Because of the location, it can still be noisy until after midnight, and early morning. Not so much a problem when nights are cooler and window closed, but in summer difficult to sleep.


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