Smart Russell Square Reviews
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Decent hotel though I would point out that I was in a 6 person ensuite room and at 5" 2' I felt very crammed in the beds and if I was laying I only had maybe 6-8 inches to spare so if you're tall you may want to reconsider.
Very happy with my stay everything was perfect:)
Considering so many people are staying, it's not that dirty- but it could be cleaner. The staff is okay. However, the wifi didn't work for days, and if you want any degree of security at all, there's an additional charge. The breakfasts are quite simple as well, just toast with jam or cereal to choose from.
Friendly staff, clean beds and management is clearly trying to upgrade. The price is still attractive if you want a central, posh area. But they squeeze so many people into the building that it's stressful and unpleasant. I spent 5 nights in a basement 15-bed dorm with no natural light, little space to move, and stacked 3-level bunks -- like a submarine. The common area is like a loud metro at rush hour. I couldn't wait to leave. Better to pay more for better atmosphere and wider space.
very clean and friendly staffs and would like to stay again. if there are more plugs in the room it would be perfect!
혼성10인묵었는데 침대는 진짜 좁긴해요 그래도 커튼이 쳐져 있어서 프라이버시 보장되구 1층키친자유롭게이용할수있어요 콘센트가 침대옆에 따로없어서 불편했구 화장실은 좁지만 깨끗했어요
Since my last stay - I commented on the shower curtains needing attention. I was pleasantly suprised to see that they hd all been replaced and looked 100% better. as before the staff at check-in were very pleasant and everything was Good.
There were no free beds in the room I was given, so the lady at reception came up to the room and took someone's things and told me to take that bed. Of course this man still had a key and came in later at night yelling at me. It was scary and not something I should have had to deal with! no lockers
This place is a ripp off when I went down to reception to book another night they charged me an extra 10 pounds because I didn't book it online. The rooms are tiny no room for bags, no pillow case or quilt cover and you can't sleep I it's too noisy. I wouldn't recommend this place to anyone
Your average large hostel. They are still in the middle of renovations so it's the luck of the draw whether you get an updated nice room or in my case an old crappy room, where there was no water in the taps and one of the shared bathrooms is out of order, meaning there is only access to one tiny sink for a tonne of people. Toilets were two floors down and showers 5 floors down. Beds are too short for tall people and I don't like how you have to even pay for lockers in your own room.
We had a wonderful time, stayed there for 3 nights. Conveniently located, very nice/helpful staff, not the best beds but definitely worth the money we paid! Thank you and see you soon!
crammed in like caged chickens. Toilet are extremely small
you have to pay for EVERY single service (wifi, locker, luggage room...), it's ridiculous. Breakfast is cheap. The hostel doesn't do anything against the noise/room parties during the night.
- Novice Nomad
- Male, 18-24
- (1 review)
ok, if you just want a place to sleep while you spend some days in London, it's a good choice, but there are some characteristics... you have to "travel" if you want to take a shower, there is wifi only in the common room and the wall of your room are made in paper... but atmosphere is good and you can find some interesting people there :)
The kitchen was always a mess. There were in total 4 knives and 3 forks available. The room is really really crowded, I'm not saying that 18 is too much, but 18 people in 20 square meters is not healthy. The staff were very rude and instead of lending things for a deposit they charge for everything (padlock, adapter, etc). Breakfast was awful, very sad meal.
Security was reasonable although night watch guy was rude. Place is old, run down and in need of major repair. Showers are all the way down in the basement and there are only toilets on two floors out of 4. Bed was fine although we didn't get a pillow case. Breakfast was average. Corn flakes toast and jam only. It was an ok place to stay but not for the price although London seems to be the most expensive in Europe. Not sure if there would be any better value any where else
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Ok. Crazy big black man with a belly constantly there and perving over the young girls. On 2 trips he was there. Eugh
The room could use a wardrobe, a shelf and at least three hangers. The bunk bed was pretty shabby and the room was quite damp. Compliments to the staff they were very helpful..
- Novice Nomad
- Female, 41+
- (1 review)
The best thing with this hostel is its central location. But there are not enough showers and toilets, which is a big problem.