Smart Russell Square Reviews
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There were no free beds in the room I was given, so the lady at reception came up to the room and took someone's things and told me to take that bed. Of course this man still had a key and came in later at night yelling at me. It was scary and not something I should have had to deal with! no lockers
This place is a ripp off when I went down to reception to book another night they charged me an extra 10 pounds because I didn't book it online. The rooms are tiny no room for bags, no pillow case or quilt cover and you can't sleep I it's too noisy. I wouldn't recommend this place to anyone
Your average large hostel. They are still in the middle of renovations so it's the luck of the draw whether you get an updated nice room or in my case an old crappy room, where there was no water in the taps and one of the shared bathrooms is out of order, meaning there is only access to one tiny sink for a tonne of people. Toilets were two floors down and showers 5 floors down. Beds are too short for tall people and I don't like how you have to even pay for lockers in your own room.
We had a wonderful time, stayed there for 3 nights. Conveniently located, very nice/helpful staff, not the best beds but definitely worth the money we paid! Thank you and see you soon!