Smart Russell Square Reviews
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Don't forget to activate your locker using your key card before making the trek up to your room, staff might forget to tell you. Atmosphere is a bit grey/dull compared to the more cheerful nearby Clink or Generator. Could easily repaint and add furniture for a comfy feel. 6 bed dorms were clean, power outlets and privacy screens in each bunk. The English don't seem to value hand washing so don't expect any handsoap in the toilets.
Nice hostel. Free wi-fi only in common room. Towel costs 5 gbp.
Stayed here for one night and booked with very late notice. Was good for a cheap place to stay in a nice central location however I would not recommend this place for any longer than a few nights. My room was very old, and very crowded with triple decker steel bunks. Was not a room you would look forward to coming back after a long day. Not very nice but for the location and price hard to find something better.
- Novice Nomad
- Male, 18-24
- (1 review)
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I really like Smart Russel Square, easy to find and good transport opportunities! Hostel is clean and the staff has been friendly on my both times of stay. My room has always been clean and warm. 24 hour reception is a huge good side for traveller like me.
Clean, friendly staff. Kitchen facilities could do with an update. Location excellent for price.
I was booked into the hostel for 2 nights. On the first night at 0130 2 men burst into my room---a single room when I was sound asleep, saying they wanted to check if the shower was leaking. I was shocked and terrified. They left after a few minutes, however they were running up and downstairs for 1/2hr, and each time was afraid they would rush into my room again. I was so distressed by this unexpected and traumatic incident that I checked out next day and will not make future bookings.
- Novice Nomad
- Female, 41+
- (1 review)
Excellent location. Hotel is cheap due to not many facilities. We slept there in the end of November 2014, there were big works of refurbishment in progress. Hostel didn't mention that at all ay the reception or the website. 8am be woken up with drills is not nice. Had much better sleeping in others.
Poor breakfast, stuff didn't return a 10£ deposit
The hostel was quiet at night so we got a great nights sleep. The hostel was located around the corner from a tube stop and a few blocks from the British Museum. I would definitely stay here again!
- Novice Nomad
- Mixed Group, 18-24
- (1 review)
great location and therefore good price for staying in a great area. The room for 18 was really small but it was good enough for a weekend to save money.
Stayed here because they were pretty much the only ones to accept people underage since I was traveling with my brother and his friend. The atmosphere wasn't that great since everyone kept to themselves. I didn't have a bad stay but I would only recommend this hostel for someone who needs a place to crash, not solo travellers.
I slept in a 8 dorm female Hostel. People and space was ok. cleaning lady did not clean the bathroom ensuite one day. I didn't like that they charge for everything (locker 1,50/day; luggage storage 2 Pound, weight luggage 1 pound). breakfast is just toast, marmelade, white cornflakes, and tea/instant coffee. But all in all, for a weekend over this hostel is totally fine, especially because his central location. you can walk to soho, covent garden, piccadilly
Decent hotel though I would point out that I was in a 6 person ensuite room and at 5" 2' I felt very crammed in the beds and if I was laying I only had maybe 6-8 inches to spare so if you're tall you may want to reconsider.
Very happy with my stay everything was perfect:)
Considering so many people are staying, it's not that dirty- but it could be cleaner. The staff is okay. However, the wifi didn't work for days, and if you want any degree of security at all, there's an additional charge. The breakfasts are quite simple as well, just toast with jam or cereal to choose from.
Friendly staff, clean beds and management is clearly trying to upgrade. The price is still attractive if you want a central, posh area. But they squeeze so many people into the building that it's stressful and unpleasant. I spent 5 nights in a basement 15-bed dorm with no natural light, little space to move, and stacked 3-level bunks -- like a submarine. The common area is like a loud metro at rush hour. I couldn't wait to leave. Better to pay more for better atmosphere and wider space.
very clean and friendly staffs and would like to stay again. if there are more plugs in the room it would be perfect!
혼성10인묵었는데 침대는 진짜 좁긴해요 그래도 커튼이 쳐져 있어서 프라이버시 보장되구 1층키친자유롭게이용할수있어요 콘센트가 침대옆에 따로없어서 불편했구 화장실은 좁지만 깨끗했어요
Since my last stay - I commented on the shower curtains needing attention. I was pleasantly suprised to see that they hd all been replaced and looked 100% better. as before the staff at check-in were very pleasant and everything was Good.
There were no free beds in the room I was given, so the lady at reception came up to the room and took someone's things and told me to take that bed. Of course this man still had a key and came in later at night yelling at me. It was scary and not something I should have had to deal with! no lockers