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Smart Sea View Brighton Reviews

9-12 St Catherines Terrace Hove, Brighton, Brighton, England

Reviews & Ratings Explained

74%

Rating
654 Total Reviews
  • 78%Value For Money
  • 78%Security
  • 74%Location
  • 81%Staff
  • 64%Atmosphere
  • 70%Cleanliness
  • 69%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

Our room was a bit run down looking but was really clean. The lockers didn't look very secure but as we had the whole dorm it wasn't an issue for us. The staff were really helpful and were happy to answer any questions we had. Simple rooms at a good price.

Owner Comment (Hide)
Dear guest, thank you for your review. I am pleased to hear that you had an overall good impression of your stay with us. Nevertheless, I am sorry that we failed to meet your expectations in certain areas of your visit. As for the lockers, we offer additional secured lockers in the reception area at the little price of £1,5 a day. We would be very happy to welcoming you back in near future. Kind regards, Elisa A. Smart Sea View hotel

63%

The pipe of the tap in the room next door made a loud banging noise every time it was turned on, waking us up numerous times in the night. Dubious brown marks on the wall above the bed. Furnishings and decor were cheap and cheerful, but you get what you pay for I guess. Staff friendly.

  • 21st Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Dear guest, thank you for your feedback. I am very sorry for any inconvenience caused during your stay. You might be happy to hear that the hotel is under renovation at the moment. On the other hand, I am glad that our staff made a good impression on you. We are looking forward to hear from you in the future. Kind regards, Elisa A., Smart Sea View hotel

97%

My stay here was great. The private room was a great price and quite large too. Also very very clean! Loved that I could make a coffee for myself in the room.

Owner Comment (Hide)
Dear guest, thank you for your kind review. I am thrilled to learn that you enjoyed your stay with us. Please, don’t hesitate to get in touch with us in your next stay in Brighton; we will be very pleased to welcoming you back. Kind regards, Elisa A., Smart Sea View hotel

94%

Absolutely nice and sweet place to stay on the coast, was really impressed by cleanliness of the dorms and dorm bathrooms, kitchen and common area are also very nice and comfy. Good wifi and welcoming stuff made our impressions perfect! Thanks for a good stay in sunny Brighton! :)

Owner Comment (Hide)
Dear guest, thank you for your wonderful review. I am really happy to hear that you thoroughly enjoyed all aspects of your stay at the hotel. We would be pleased to welcoming you back in the near future, Kind regards, Elisa A., Smart Sea View hotel

54%

stayed in 18 bed i think it was, bit squishy if it was full but didnt actually end up staying the night. got fresh sheet and pillow case but the blanket lookedlike it hadnt been washed in a while with some stains. its not the kind of place you would hang out at just a place to rest your head for the night. Mostly picked this hostel because it was the best price for a Saturday night. Its not the worst hostel, i would stay again if i couldnt find something nicer at an afforable price.

Owner Comment (Hide)
Dear guest, thank you for your feedback. I am sorry to learn that our hostel didn’t meet your expectations. You might be pleased to know that we are currently renovating some of the rooms. I am surprise to hear that the blankets didn’t looked clean as we change them regularly. Nevertheless, I’ll bring the issue to our housekeeping department to make any required changes. We would be happy to hear from you in the future. Kind regards, Elisa A., Smart Sea View hotel

66%

the kitchen could be opened all day. the breakfast was a bit poor.

Owner Comment (Hide)
Dear guest, Thank you for your review. You will be happy to know that we are improving our breakfast and that we have increased the opening hours of our kitchen which is now open all day. We are looking forward to hear from you, Kind regards, Elisa A., Smart Sea View hotel

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