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Smart Stay Hotel Station Reviews

Schützenstrasse 7, 80335, Munich, Germany

Reviews & Ratings Explained

71%

Rating
823 Total Reviews
  • 68%Value For Money
  • 72%Security
  • 91%Location
  • 77%Staff
  • 62%Atmosphere
  • 65%Cleanliness
  • 62%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

The main problem was the bad working of the wy fy.


60%

I got my own room for ~100 euros. Wifi never worked. More of a cheap hotel than a hostel. I'd suggest looking elsewhere.

  • 22nd Aug 2014
  • Novice Nomad
  • Anonymous
  • India
  • Male, 31-40
  • (1 review)


57%

This place is a bit shabby and trading off its good location. Staff at the desk are helpful. Most things are just a bit old and run down. The WiFi costs 2 euro per day. No commom room and not a hostel vibe to meet people at.


54%

Old and threadbare with a touch of nasty. Carpet looks like it holds a million varieties of germs and fungus. The vibe is one part flop-house and one part frugal travel, with a touch of many others funk. Marginally OK , I'm sure its typical of the price and location.


60%

Bad internet

  • 7th Aug 2014
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 25-30
  • (1 review)


57%

The hotel didn't have free wifi, in 2014! And not only that, although it costs 10 euros a day for the internet, the connection is not reliable and some people had to sit on the lobby stairs just trying to get a better signal. There's no accessibility, to reach the elevator you have to get through some steps.


83%

had to pay for wifi, which was really annoying. no kitchen facilities. nice large room with bathroom and a tv


89%

Very nice place overall. It was a bit odd having two showers in the same room and one toilet on the floor was sometimes not enough. Great location though and nice and affordable. Expensive breakfasts but if you've got an appetite you can make it worth it.


57%

Though the location was great and the price was low, there were clothes left in the room from the previous occupant; the shower/sink were both covered in mold, not to mention the hair that clogged the drain (absolutely disgusting, a health concern); the windows were broken and would not shut or lock, as a result the stay was very noisy; and the carpets had not been cleaned or vacuumed in a good week at least. I understand it's a hostel, but the hygiene was inexcusable. Will NOT stay here again.

  • 26th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


83%

A nice enough hostel, located just down the road from the main station which was great. Room/bed was fine and staff were lovely. Main problem was that there was no air con in the room so we had to sleep with the window open - which was incredibly noisy as overlooked the main street. Also had to pay extra for wifi, which is unusual in my experience.


69%

no wifi and laundry, not suitable for backpacker, but the location is great, very close to the train station.


97%

Really nice helpful staff and very central location

  • 10th Jul 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


43%

I would constitute this location as barely suitable for a dwelling dubbed a "hotel." The rooms were filthy, with the rug clearly not vacuumed in months. The sink in the room had lime residue all over it, and the room was honestly not cleaned before I arrived. I had to request clean towels. The common bathroom was likewise filthy, and the reception was not present the two times I went down. I understand the employees are entitled to breaks, but it was quite difficult to get any service.


86%

Good location. Really liked the cafe/beer garden out front. Pity there was no free WiFi.


97%

This was a very nice, clean place to stay and come back to after a long day. It is in a good location next to the train station which made for easy travel. The workers were all super friendly and very accommodating!

  • 15th Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


60%

Great location and value, but no wifi as standard and a fairly grubby feeling room means we won't be returning. Room was also very stuffy. However, staff were great and location was ideal.


80%

Nice to have a lift. The free lockers were nice to have for the day. The wifi doesn't work if the hotel is full, but luckily was to get money back for it. Overall nice place to stay.

  • 7th Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


77%

Walking distance from central train station and very close to historic attractions such as Marienplatz. Facility functions as part hostel, part hotel, and my room had a bathroom so probably considered on the hotel side. No free wi-fi ... Small bar with several beer options. View from front of window overlooks several American chain outlets such as Pizza Hit and Starbucks which adds noise and detracts from Bavarian charm. However, general area has a lot of striking historic buildings.


71%

there is only wifi with charges...


63%

The front desk hours were a big pain. You can only check in from 5-9pm and check out from 8-10am. There's no one at the desk outside these times.


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