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Smartholiday Reviews

Calle Dell'Anconeta, cannaregio 1981, Venice, Italy

Reviews & Ratings Explained


132 Total Reviews
  • 77%Value For Money
  • 71%Security
  • 79%Location
  • 72%Staff
  • 68%Atmosphere
  • 84%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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There should be a member of staff on hand at all times to ensure the property is secure and there is someone with local knowledge when people arrive.

  • 17th Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


It was very nice. Clean rooms, bathrooms and full kitchen. I only had a few minor issues: blankets weren't wide enough for the bed or something, the washer didn't work, the street is very loud and only s small place to lock stuff. The kitchen was great and had some communal stuff. The bathroom was clean but had puddles. And the guy who runs it is very nice and helpful.


Good location, good staff. My room was near a stream, scenery outside the window was excellent. but bedding was out of expectation, no white sheets... i know it's only a hostel, what do you expect of a hostel? But it should have white sheets for visitors at least. There was only one toilet for all the guests, so its terrible. There was always someone wait outside when i was using the toilet, which upset me a lot.


Venice is a hard place to find decent accommodation. This place was perfectly decent. Would stay here again only because there is no place else.


Considering that everything is expensive in Venice, this hostel is quite good.

Owner Comment (Hide)
thanks for comment


the owner is not so nice and the room is not so clean


Large rooms, great location in Venice (quiet, beautiful neighborhood away from the really touristy area), kitchen to use, large balcony that overlooks a canal, sheet seemed brand new and very clean, hot shower. Bathroom could definitely use a floor mat, staff wasn't as friendly as I would have liked but they were always around the hostel cleaning. It was frustrating that they don't post the actual address of the hostel because I got very lost trying to find it. Definitely ask for the address!


I felt a bit misled by Smartholiday in terms of location (maybe it was an oversight on my part)... the actual hostel location is at the far northern end of the island and the reception is in an unmarked building on the main street address listed. Its only about an additional 10 minute walk, but this adds up. Luckily, its in a beautiful, non-touristy part of the city with beauty balcony views. Spacious rooms, big bathrooms and kitchen, though kitchen is not very well-equipped. Would stay again.


The address they give you is just to the office, you'll be sleeping elsewhere. The lockers are the size of your average microwave. Everything else was fine, two bathrooms fully stocked, a kitchen and a washing machine you can't use! Within walking distance of everything (as is the rest of Venice) I found it cheaper which is why I chose it, no real regrets!


best place to stay nice and clean good location close to the train staion and rialto , san marco sq to be onest its value for money in thee xpensive city like a venice i recomend this hostel.

  • 2nd Feb 2015
  • Novice Nomad
  • Anonymous
  • Afghanistan
  • Male, 25-30
  • (1 review)


very worm welcome nice staff free linen to be onest its very clean and new good location high recomend one of my best place that i stay thanx smartholiday


Smartholiday was clean, comfortable and secure. I would recommend it to other travelers as well, I enjoyed my stay very much. They do provide linens and you can ask for a lock free of charge for the lockers.

Owner Comment (Hide)
thanx for comment

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