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Smyle Inn Reviews

916, Gali Chandi Wali, Main Bazaar, Paharganj 110055, New Delhi, India

Reviews & Ratings Explained

81%

Rating
1291 Total Reviews
  • 84%Value For Money
  • 81%Security
  • 83%Location
  • 83%Staff
  • 75%Atmosphere
  • 79%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Location is very near to the railway station. Just abit hard to find from the main street, you have to go in a small corner only u will find the hostel location. Staffs are friendly and good there, help us book all the train tickets we needed for our trip with minimal commission. The cleanliness are okay compare to other hostel we stayed in india.


80%

Good location, clean rooms, nice staff


94%

everything was excellent besides the travel agent who ignored our requests to travel on a train and just wanted us to rent a car guide and kept persisting on the car guide so we went to another travel agent.


37%

The unhelpful staff in the reseption keeps turning the hot water off from the rooms. The location is not ideal unless you plan to take the train the following morning. Rooms are small, rather dirty and noicy. The breakfast at the roof top is a joke. I wouldn't stay again. There are plenty of other hotels if you need to stay at this not so nice area.

Owner Comment (Hide)
Dear Guest Thanks for your feedback. We have put stickers in each bathroom and advise you that hot water in wing 1 building works on demand and we close it after you are done. This is to conserve electricity and do our bit for the environment. Most people are happy about our location but there are exceptions like you. Sorry about the room being dirty, but had you raised a concern about it at the reception we would have sorted it immediately. Sorry to hear you wont stay again. Regards Harish

80%

It is a great location easy to get anywhere in Delhi. The room was good and the front staff were nice however the travel desk was not helpful and we could not even get a map

Owner Comment (Hide)
Dear Guest, Sorry about the maps. In fact during that time we had run out of maps. We have got maps now so it is resolved. Really sorry for this that we could not give you maps. Regards Harish

83%

This hostel was in a pretty good location for backpacker bars and shopping and very reasonably priced, and staff were very helpful and friendly with anything you need!

  • 26th Nov 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


34%

Smyle inn means that it 'Smells in' . Dirty room, dirty towels, toilet flush doesn't work, breakfast is awful.

Owner Comment (Hide)
Wonder why you stayed for two days if there was so much problem with your room. In these cases it is best to speak to the reception and get things sorted. They say barriers break when we talk. Had you spoken to us, your experience would have been better. We are not as bad as you project us...hopefully if you come again things will be better for you.

89%

I arrived 3 hours later than expected, and there was STILL a smiling driver waiting for me. The staff were very friendly, with very good English and when I asked about travel further north they gave me the honest ticket price. No personal commission added. Good people in a good place can make all the difference. Highly recommended. Thanks guys. See you again in january

  • 24th Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


86%

This hostel is in the heart of New Delhi tourist area. It's kind of difficult to find on your own since it's off in a small alleyway. The hostel owner and staff are very friendly. I would love to stay there again, but it's in such a location where there are vultures (shop owners trying to sell you things and mainly the rickshaw/tuk-tuk drivers) everywhere in the area. If you are up to dealing with them then this is the perfect proximity to New Delhi rail station and the city Metro station.


91%

If you need a place that feels safe and like to learn more about how to do the best of your vacation in India, you should consider to stay at Smyle Inn. The owner and his staff are extremely helpfull and offers there time to give you loads of valuable and helpful advice. We were extra impressed by one of the staff that made a quick run to the ATM just in time to prevent us from losing 20.000 rupies. Totally impressed by the staffs willingness to walk "the extra mile" ;) Kaj & Jan


83%

In bathroom, Not working hot water shower. Still cold water.

Owner Comment (Hide)
Dear Sir There was 4 days when our boiler broke down and we had a very hard time installing a new boiler. But all is good now. There is hot water available all over again. Sorry for the trouble. Regards Harish

89%

Had a great 4 nights at Smyle, once you get your head around the apparent chaos of Main Bazaar you will quickly enjoy the experience. It's great being in the heart of the action and the metro is only a 10 min walk away for when you want to get further afield. We booked a driver for the day from the travel desk which is worth doing. Room was large, clean and decent en suite and the breakfasts are good and filling. Eat brekkie late and it saves buying lunch! Would definitely stay again

Owner Comment (Hide)
Dear Guest, Thanks for the review and your kind words. Regards Harish

100%

First to say that i had a bad time in delhi, but it would have been worse without the hotel. when you book try to get a room with the last numbers of 1,2 or 3, they are nicer than 4 and 5. the rooms are very spacious and clear. save is provided in the room and works well. was sick and they gave me free boiled rice, bananas and yoga, super nice. (give the pick up driver less tip than you want he will always ask for more, ALLWAYS) Felt super secure and home in this place. loved it.


63%

i did not like, sorry. There is no window in the rooms and place is the most crowded. Anyway i stayed and nothing bad happened. Their turisim office working wery well and prices are reasonable. there is no teras cafe!! breakfast is poor.

Owner Comment (Hide)
Thanks for your review. The breakfast experiment did not work well and it we have reverted back to the old style. Breakfast is now working fine and our guest are happy with that. Thanks Harish

63%

The hostel room was OK but not particularly clean. The bathroom window was open to the air so mosquitos could be a problem. The air con only worked intermittently. There is a public urinal at the top of the street. One plus: the small cafe directly across the road had nice food; I would recommend the Pad Thai. Although there is nothing critically bad about this hostel I would not stay here again.


86%

Only stayed here for a few hours between my train and plane but had a nice hot shower, comfy sleep and filling breakfast. The wifi was pretty hopeless. Nice staff and a very clean and nicely decorated room.

Owner Comment (Hide)
Dear Guest, The day you came we had genuine issue with our internet. Both the service providers had issues and hence the internet was erratic. I am happy to report that it is resolved now. Hope you will have a better experience next time. Regards Harish

77%

The area is like Delhi - love it or hate it. If it is your first stop in India, it might rather turn out to be hate. I enjoyed it and it's undeniably conveniently located near New Delhi Station. If you're just there for 1-2 nights and need to catch train or plane, this is a good option. The hotel itself is absolutely ok. Walls to the outside are paper-thin, which can be annoying since staff tends to be noisy. No street noise though, that's something in India. I liked the fact that they have PCs.


86%

A cosy hotel in the middle of the bazaar district. Excellent location near the NDLS train station. Very helpful staff, arranged an airport pickup, then rescheduled at short notice when my flights changed. Has a small travel office, arranged an excellent 1 day tour of the major sights in Delhi. Very happy with my stay, already booked in again when I return to Delhi.


86%

Staff and owner are very helpful and look after you well. Stayed in 2 rooms, both clean and nice. Good roof terrace and location in paharaganj. Good wifi. Poor breakfast.


83%

Had a good stay, friendly personnel, the fact that there was someone that spoke proper English helped out a bunch. Wasn't ever so clean and the shower got the whole bathroom wet, but hey, it cost next to nothing and was in the middle of Delhi

  • 4th Oct 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Mixed Group, 18-24
  • (1 review)


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