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Smyle Inn Reviews

916, Gali Chandi Wali, Main Bazaar, Paharganj 110055, New Delhi, India

Reviews & Ratings Explained

75%Overall Rating

From 160 ratings
  • 68%Character
  • 80%Security
  • 83%Location
  • 77%Staff
  • 68%Atmosphere
  • 74%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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73%

Nice staff, polite and helpfull. Simple and clean rooms. I recommend!

  • Novice Nomad
  • 12 Feb 2013
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)


80%

Comparing with other hostels of Delhi, this one is the best choice. The place is calm, prices are Indian. Directions to the hostel, however, impossible to apply :)) So, print a map before you'll start to Delhi. There is a great railway station between metro and Main bazar. So one should cross it using the railway bridge.

  • Novice Nomad
  • 11 Feb 2013
  • Anonymous
  • Russia
  • Couple, 31-40
  • (9 reviews)


77%

Certainly not the cleanest place I've stayed, but not too bad, except the room next to me smelled awful (like mold and urine...). My room was fine though. Staff was friendly enough, and I thought the tours they offered were decently priced. Great location. Close to the metro, and the market is entertaining.


77%

I'd recommend this hostel to anyone staying in Delhi. Rooms are basic as are the facilities however, this is more than made up for by the staff. They were helpful throughout my stay, especially when i was ill. They gave me all the help i needed and more. If you are traveling to India for the first time you should really consider this place.

  • Novice Nomad
  • 09 Feb 2013
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


67%

average hotel, rooms are average and location is average.

  • Novice Nomad
  • 08 Feb 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (5 reviews)

Owner Comment (Show)
Dear Guest We are very sorry to learn that our hostel in Delhi was not able to meet upto your expectations. We try very hard to make everyone happy, but sometimes we don't succeed. Yours is one such case and we regret it a lot. Hope you have a wonderful stay in our Incredible India. Regards Harish

27%

Don't trust the pictures.

Owner Comment (Show)
Dear Guest, Thanks for your stopping by for a review. Unfortunately, we cannot understand your complaint. It would have helped us if you had given a better review. It would have allowed us to improve. Just so that you know that all the pictures that are on the site are clicked by our normal digital cameras. They are not enhanced using any software. These are real pictures clicked by non photographers. I am not sure which picture was objectionable to you. You rating us low on Security, Location, Staff etc is also not understandable with your one line review. Hope you will give us a better review next time which will help us improve. Regards Harish

90%

Our stay at Smyle was fantastic. When we arrived they did not have the room we had booked so they offered us a room that typically goes for a much higher price and let us stay there the entire four days (rather than moving us to cheaper room) for the original price. It was incredibly clean and the location was great. When we left Smyle I overpaid the man by several thousand rupees (it was 5am :)) and realized later. They actually contacted me and got the money to my friend in Delhi! Great place

  • Novice Nomad
  • 06 Feb 2013
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


57%

No clean at all!!!

  • Avid Traveller
  • 04 Feb 2013
  • Anonymous
  • Chile
  • Couple, 25-30
  • (12 reviews)

Owner Comment (Show)
Dear Guest, Sorry for the trouble that you had to go through. I will get this checked and ensure it does not happen again. Thanks for bringing this to the notice of the management, We can only act if you tell us, so thank you very much for helping us find out the problem areas Regards Harish

47%

Wouldn't stay here again. It is expensive for what it was. The towels in my room were wet when I got there. The sheets on the bed clearly hadn't been changed since the last person - there were hairs all through the bed and pillows. The blankets had white and brown stains on them (don't even want to know) and when I asked for a clean blanket I was given another stained one. The room was very dark, no natural light. And this was the 'deluxe' room!

  • Globetrotter
  • 03 Feb 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (24 reviews)

Owner Comment (Show)
Dear Guest, Thanks for your time for writing a detailed review. We are totally at fault and I will take necessary steps that this kind of inconvenience does not happen again. If you had just sent an email to our email address, the owners would have sorted this immediately and you would have been happier with us. None the less we are sorry for the trouble caused to you. Hope you have a wonderful stay in our incredible India. Regards Harish Owner Smyle Inn

63%

Room damp and dark, but with hot shower. Good breakfast and obliging, helpful staff. 10 mins away from train station and airport pick up a good addition.

  • Novice Nomad
  • 02 Feb 2013
  • Anonymous
  • Scotland
  • All Female Group, 41+
  • (5 reviews)


83%

The location is really good but a little bit hard to find it , the breakfast was really todo and the perplejo so kind,

  • Novice Nomad
  • 02 Feb 2013
  • Anonymous
  • Spain
  • Male, 18-24
  • (1 review)


77%

a little bit noisy at night but still acceptable because far away from the hassle of the main street, staff is friendly and nice, bedroom and bathroom are clean, linen and bed match the Asian standard.

  • Novice Nomad
  • 02 Feb 2013
  • Anonymous
  • France
  • Couple, 25-30
  • (7 reviews)


63%

Very basic. Breakfast at the 'rooftop terrace' included. Tried to sell us some tours which we didn't take. Checked out a day early because we didn't like Delhi. This was no problem at all. Also arranged an airport pick up, good. Bathroom not so clean. Room next to the reception was quite noisy. The staff is sleeping behind the desk.

  • Novice Nomad
  • 02 Feb 2013
  • Anonymous
  • Netherlands
  • Couple, 25-30
  • (8 reviews)


90%

Great location, clean and helpful staff who allowed us to change rooms because the TV did not work and also changed the internet router because the wifi wasn't working.

Owner Comment (Show)
Dear Guest, I am happy that you advised us on the problems you faced. This helped us in giving a timely and a quick resolution. You dont know how this is appreciated. Things break in due course and if we get feedback from guests, we can fix them. Thanks a lot for your patience with us while the problems were resolved. Regards Harish

73%

One of the only places that had wifi in the room. Clean and basic, but the rooms vary some have no windows- so make sure you see the room first. Hot water was good and reception offered support and advice- great value for price.

  • Novice Nomad
  • 31 Jan 2013
  • Anonymous
  • England
  • All Female Group, 25-30
  • (1 review)

Owner Comment (Show)
Dear Guest, Thanks a lot for your review. We really appreciate it. Though we did have some issues with the internet service provider for a couple of days, but that is not sorted and Wifi is back to working everywhere. Hope you enjoy your rest of the stay in India. Regards Management

77%

Wifi wasn't working when we got there but that wasn't the staffs fault. Hotel is in a good location in Delhi and it was quiet too because it was down an alley off the main road.

  • Novice Nomad
  • 30 Jan 2013
  • Anonymous
  • England
  • Male, 25-30
  • (2 reviews)


87%

we stayed there twice when we were in India. the first time we stayed in a cheaper twin room (standard?) which was fine and good value for money i guess. the second time we stayed in a more expensive room that was very nice and definitely worth the extra money and it was still really cheap. the staff were really nice too and always tried to help us. they always booked taxis to the airport for us or pick-ups from the airport and it always worked out well. would definitely stay there again! thanks

  • Novice Nomad
  • 28 Jan 2013
  • Anonymous
  • Germany
  • All Female Group, 18-24
  • (5 reviews)


50%

Not very clean and also met some bed bugs here. Staff was doing the job, but not particularly friendly. But the good points were the hot shower and 24hours Wifi. And of course the price!

  • Novice Nomad
  • 24 Jan 2013
  • Anonymous
  • Germany
  • Female, 25-30
  • (2 reviews)

Owner Comment (Show)
Dear Guest, Thanks for your feedback. We regret the inconvenience caused. We have a regular fumigation routine but sometimes bugs appear. I have fumigated the room you stayed in first before moving you out. The issue of bed bugs seems to resolved now in the earlier room. Thanks a lot for your feedback and review. Regards Harish

63%

We booked an ac-room to use it as a heater, because the owner recommend it in other reviews, but it didn´t work, so we spend 3 nights freezing our asses of. I recommend to bring warm clothes if you are staying in January. Ok rooms and nice bathroom, but it´s not great value compared to other hostels we´ve stayed at in India. A big plus was the hot water.

  • Novice Nomad
  • 24 Jan 2013
  • Anonymous
  • Sweden
  • Couple, 18-24
  • (8 reviews)

Owner Comment (Show)
Dear Guest, Sorry about this. If you had just sent me a hint, I would have sorted out the heater issue. Winter this year has been exceptionally harsh and we were all at the receiving end of this issue. Apologies again for the inconvenience caused to you and hope future guests will use my email address as the first level of escalation (prior to sending a review here). Regards Harish

93%

It is very good hotel, which is situated on main trade street. Staff is very friendly and kind. Rooms are very clean and comfortable. I realy liked it!

  • Novice Nomad
  • 23 Jan 2013
  • Anonymous
  • Russia
  • Female, 18-24
  • (4 reviews)


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