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SoBo House Brighton Reviews

10 Seafield Road, Hove, Brighton, England

Reviews & Ratings Explained

74%Overall Rating

From 84 ratings
  • 73%Character
  • 76%Security
  • 78%Location
  • 76%Staff
  • 70%Atmosphere
  • 72%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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27%

I would love to write something positive, but thats very hard to do, because these are the facts: when we arrived we only get a code which opens the door to our room, that made me feel quite insecure, in the hallway and in our room it stinked I couldnt breave, the bedclothes were dirty and old, the heater didn't work, the windows couldn't be closed, the kitchen was dirty, 90% of the people who stayed there where men in their 50s who seemed to be homeless people...worst hostel I ever stayed in!

  • Novice Nomad
  • 13 Mar 2013
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


40%

paid 11.79 deposit then day before hotel was booked sobo cancel, take it they double book, still waiting to get my 11.79 back

  • Novice Nomad
  • 09 Mar 2013
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Sean - we regret any double booking but we can only act to close of beds as quickly as the information is fed to us There are rare occasions when bookings come in quicker than we can allocate Your deposit would have been refunded then same day as we notified you Regards, SoBo

100%

Very nice hostel with great staff! Everyone was super friendly and helpful. The rooms and facilities are clean, beds are comfortable. Locations is near to public transport,


90%

love people there and enjoy companies with them as well. I had lovely times. Thanks]


97%

e were satisfied fully with the loacrtion, staff and facilities. Only one thing was unpleasant: the party in the neighbours mixed room. They had been chatting loudly and dancing till 1-00 in the morning. A complaint to the manger on duty sorted this swiftly


83%

Me and my boyfriend stay alot and have been abit angry with the price keep changing n having to kpve from room to room because of it . Wish the price could just stay the same for everyday and we didnt have to keep moving from day to day all week long to accommodate our budget. Apart from that its a nice vibe. Cool people from all over the world and its a nice place to stay for short term.

  • Novice Nomad
  • 24 Feb 2013
  • Anonymous
  • South Africa
  • Couple, 18-24
  • (1 review)


73%

It is always very noisy in there. you guys gotta get the places carpetted from top the bottom. since floors and stairs are all wood.. you can hear every single person going up and down and walking around and it makes it hard to sleep with that noise

  • Novice Nomad
  • 24 Feb 2013
  • Anonymous
  • USA
  • Male, 31-40
  • (1 review)


70%

Ok firstly. Get yr kitchen cleaned. It's filthy ! Give at least some cheapo shower gel in shower room and have a hairdryer in reception to rent out. Most other hostels do!

  • Novice Nomad
  • 19 Feb 2013
  • Anonymous
  • England
  • Female, 31-40
  • (5 reviews)

Owner Comment (Show)
Hi Leah - our kitchen is very popular and we have one of the better kitchens of all the hostels in Brighton Well equipped - modern - large but at times very busy It’s impossible for it to be clean 24/7 but we do our very best to keep on top of it and we get it right most of the time Shower gel - we do have soap that we dish out for free and hairdryers are available to anyone who asks - rent free ! Thanks for the overall high score ! Regards, SoBo

90%

Nice, and not too far out the way, but not close. Very good for the price range.


43%

The facilities in this hostel were barely acceptable.Many of the fridges were broken and out of use, stacked with old, smelly food past their used-by date. Toilets were clean but small and decrepit looking. For Saturday night i was charged 30 quid, other places comparable hostels are only around 10 quid and have a proper hostel feel and set up. Also the hostel is located in Hove, not Brighton which is 25 minutes walk away. Poor experience in the hostel,but Brighton is awesome itself.

  • Novice Nomad
  • 16 Feb 2013
  • Anonymous
  • New Zealand
  • Male, 18-24
  • (2 reviews)

Owner Comment (Show)
Distance - We are 1.5 miles or 2.4 Km from central club land Approximate Journey times for 1.5 miles. Walking - 22.5 minutes for 1.5 miles - The "average" speed for a normal, healthy individual walking at a steady pace (not speed-walking, but not dawdling, either) is about 4 miles per hour, or 15 minutes per mile. Taxi/Car - 5 minutes / Public Transport - 10 minutes Fridges - are cleared weekly - there are no broken fridges but there are a few that have been taped closed as they were being defrosted Saturday night rates - booking early is the key to getting a great price !

43%

This hostel is clearly run with profit as the central aim and priority. The atmosphere matches the decor, cold, minimal and focused on cost saving. Came back to the room at 10 pm to find that all the electric had been turned off , lady on the reception was excellent but I felt we were messed around by the hostel as a whole. This hostel has no charm and is clearly focused on getting as much money out of you as possible. The easy jet of hostels.

  • Novice Nomad
  • 10 Feb 2013
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
So readers the facts are the following James booked a basic compact twin but was upgraded to a brand new private with full en suite and colour TV – the room had just been renovated – just a few pictures to go up Unbeknown to us another guest had brought in some faulty hair tongs that went on to trip the fuses and knock out the power and lighting on one section of the building – we have a very modern electrical system and the trip mechanism prevents electric shocks, fires and so on Alix the receptionist did her very best to resolve the situation quickly but after five minutes she called the duty manager over the phone who advised her to move you to another room that had power whilst we telephoned our on call electrician You were upset that the new room did not have a television but Alix explained that there were several televisions in the communal areas and you were welcome to make use of these Within 15 minutes we resolved the power issue and Alix came back to see you and advised that you could move back to your first room. Alix went on to send you a text message offering complimentary upgraded breakfast and free late check out Upon checking out you demanded a 50% refund and you were advised to complete a refund request form You called several times and then came back to the hostel demanding to speak to a manager to resolve your refund request Your 50% was refused by us as we felt 15 minutes of disruption did not justify an already heavily discounted room rate and you eventually accepted a 25% discount We should remind you that we are a budget hostel with private rooms attached You spent just over £30 for a brand new private double room with refreshment tray – colour tv and full en suite bathroom That is an incredibly low rate for Brighton

97%

We were satisfied fully with the loacrtion, staff and facilities. Only one thing was unpleasant: the party in the neighbours mixed room. They had been chatting loudly and dancing till 1-00 in the morning. A complaint to the manger on duty sorted this swiftly


100%

This is the 3rd time my wife and I have used this hostel. It is well situated to explore Brighton and it is clean and well-run. If necessary, we will happily return to use it again.


90%

If you are looking for a place to sleep with a roof over your head then this is the place to go. It has a nice enough common area with couches and a nice kitchen area. Staff are great


93%

love people there and enjoy companies with them as well. I had lovely times. Thanks] urn to use it again.


57%

I booked a private room. On checking-in, my room had 2 bunks; it was dreary and did not resemble the inviting pictures displayed online. The room was directly above reception and common area and therefore very noisy all night long! Checking-out before 10am and wanting to store my bag was a hassle because the reception only opens at 10. Otherwise, good location and the shower/toilet were spotless!!

  • Novice Nomad
  • 16 Jan 2013
  • Anonymous
  • Ireland
  • Female, 25-30
  • (1 review)


93%

he hostel was clean, in a good location with efficient and friendly staff. The layout of the hostel however meant it was not very social and there did not seem to be many hostel-led activities going on


100%

Although the two-bed room was rather compact, It had a very nice and welcoming staff and was located in a great area!


97%

Whenever I asked for a hairdryer or when I wanted to check out, they always knew what I wanted and they were being so polite, friendly and just happy. They really do love hosting you. I even forgot my phone in the room I was staying in, but a nice other guest found it and Sobo Hostel happily sent it after me on the same day it was found.


83%

Cool common area, big kitchen. The bunk beds were not the rickety or 3 tier type! I only ever saw on person in the bathroom when i was in there (saturday)... i guess thats a good thing. ). My room was quiet and comfortable. All in all i really good stay


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