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Soggiorno Venere Reviews

Via Guelfa, 59, Florence, Italy

Reviews & Ratings Explained


10 Total Reviews
  • 60%Value For Money
  • 80%Security
  • 100%Location
  • 40%Staff
  • 80%Atmosphere
  • 80%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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When I booked I was charged a deposit which I understood was going to the hotel. However, the owner denied any knowledge of this deposit and charged us the full amount (which was initially for an extra day and only on production of my booking confirmation was it changed) despite the deposit having already been taken out of my bank account. Even though we had already paid on the last day we were accused forcefully of not paying and even on production of the receipt were we questioned.

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