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Soho People's Square Youth Hostel Reviews

NO. 1307 South Suzhou Rd, Huangpu District, Shanghai, China

Reviews & Ratings Explained


556 Total Reviews
  • 80%Value For Money
  • 86%Security
  • 82%Location
  • 84%Staff
  • 78%Atmosphere
  • 80%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The location is great - quite close to People's Square but still really quiet. You have to pay extra if you want a room with an window to the outside (regular rooms have windows to the corridor). The common areas of the hostel create a very cozy atmosphere - we loved to be here. The washing machine and dryer require 8 RMB coins each - it would be great if change were available at the reception.


The stuff was very very nice and the atmospehere was really good too. Really clean also.

  • 27th Sep 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 18-24
  • (1 review)


Only Chinese Tourists when i.stayed, no.atmosphere like other hostels i've stayed in. Rooms where very smelly and kind of humid. For international hostels i expected a normal toilet but no. Friendly staff and lovely courtyard. But the.street to reach the hostel is completly dark, can imagine lots of people don't feel safe. Overall there are much better hostels for lower prices in Shanghai!


They gave me free upgraded, nice staff, clean room, a cozy place, I'm coming back for sure.

  • 24th Aug 2015
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Male, 25-30
  • (1 review)


Very nice and helpfull stuff.

  • 24th Aug 2015
  • Novice Nomad
  • Anonymous
  • Russia
  • Female, 25-30
  • (1 review)


Staff were very helpful. Due to the use of the air conditioner all night, I caught a bad cold, but worst is the lack of even one window for exchange of air. How to bring some sunshine into the inside is probably the biggest problem - sunshine would get rid of some moldy smells.


Great location for those who going to use train, it just 3 stops from shanghai station. Night bus route also available around this area. My favorite hostel in Shanghai.


I had a really great time here. I would gladly recommend this hostel to my friends if anyone asked me where to stay in Shanghai. Keep up the good work, guys :)


Staff were really friendly and very helpful! The English speaking reception guy was very helpful indeed and very organised.

  • 3rd Aug 2015
  • Novice Nomad
  • Anonymous
  • England
  • Mixed Group, 41+
  • (1 review)


Really nice staff and clean place, not much atmosphere though and they never gave us toilet paper for our ensuite, when I asked for it they seemed confused as to why I wanted it, apart from that a nice hostel not too far from the bund


Staff at this hostel were particularly unfriendly and in accommodating, they failed to give us details of check out times and breakfast as well as basics of the hostel. Furthermore they were unfriendly and did not make much of a positive impression on us as guests, stay in a more central location in shanghai and get better service!!!


Very nice and helpfull persons at the desk.


Above average hostel, location is fairly good. Very close train station and many sites are within walking distance. Best thing about the hostel is the rooftop, gives you a nice feeling of being cosily tucked in around all the high risers. Worst thing is that for the entire time I was there it smelt like wet smelly clothes, from the reception to the room.


Once you get to this hostel it's nice, but to get to it, you have to walk down an alley, which we didn't feel very safe on after dark. There were three of us and we signed up for a 6 bed dorm room but they gave us a 3 bed dorm room so it was like a private room. We really appreciated that! We used the community women's bathroom and it was pretty clean except for all of the water on the floor from the showers and the humidity. There were nice looking common areas but we didn't get a chance to


I didn't receive many smiles for the staff, they didn't seem happy with the me or other customer. .




The location was very close to key sites, including People's Square and Nanjing Road, and the hostel staff were very nice and eager to help with any requests. The location after exiting the station is not well described and walking around the area at night was quite scary for my friend and me with our packs, but during the day the place is great! Would definitely stay here again!


Our room smelled like a bathroom. And it's not actually located on the People's Square, it takes about 15 minutes to walk there. The staff did their job, but not that friendly.


I stayed in this hostel before - but I came back and didn't have such a good experience. The location is good, the hostel is nice enough. Someone needs to have a word with the guy at reception about his service sense though. It doesn't cost anything to make a bit of conversation when the computer is being slow and I doesn't take much effort to at least look at you and acknowledge your presence even if you're busy on the phone. But it's not a 5-star hotel and I'd probably stay again.


When checking in it took us 10 mins to be seen as the staff were to busy to serve us. The room we were given was not the one that we booked. The room itself smelt bad and had no window for fresh air and on the first night the AC did not work. The "social" area was always dead or closed for private parties or staff meetings and full off staff members doing nothing.The wifi did not work constantly in the hostel. You can also here the tube underneath the hostel from early morning to late at night.

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