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South Beach Hostel Reviews

235 Washington Avenue, Miami Beach, Miami, Florida, USA

Reviews & Ratings Explained

79%Overall Rating

From 290 ratings
  • 75%Character
  • 78%Security
  • 90%Location
  • 82%Staff
  • 77%Atmosphere
  • 74%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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53%

Rude and impatient staff, always seemed irritated and were incompetent and slow. Checking in takes twice as long as it needs to. One night the security door to get to the rooms broke, I went to tell staff and was told she knew but hadn't "gotten to it yet." I thought it should have been a priority, especially with the bar in the lobby. Upstairs one of the toilets is broken so there is basically one toilet for all females on the hall. Very VERY small rooms but I will say the location is great.

  • Novice Nomad
  • 27 Mar 2013
  • Anonymous
  • USA
  • Female, 25-30
  • (5 reviews)

Owner Comment (Show)
Thank you for providing your feedback, we are very sorry you were not happy with your stay however I feel you are being a bit harsh by calling our staff incompetent. Our team works very hard to keep our guests satisfied, especially during the busy winter season. With one staff member working per shift they work hard to help meet the need of every one of our 188 guests when we are at full capacity. If you felt the staff was rude I hope you were able to bring it up to management so we could talk to that staff member about it. The security of our guests is our number 1 priority that is why we have the security door to access the guest dorm area, I'm sorry it malfunctioned one of the nights you were here. As back up for the safety of our guests we have security cameras in the hallways and other guest areas that are monitored by the front desk. Along with 24 hour staff who check the guest areas regularly, each room is equipped with its own lock and only the guests that are staying in that room can open it. Lockers are provided to secure valuables in the rooms. I'm glad you enjoyed our location and we hope you will come back to give us another try as we have updated our rooms with new beds and mattresses. We are working on improving our procedures to make check in faster for our guests and we will have a discussion with the staff about our customer service. Thank you for being our guest and we hope you will come back and give us another chance.

87%

very clean nice hostel almost like a hotel after the renovations. rooms are modern beds are comfortable highly recommended

  • Novice Nomad
  • 26 Mar 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Thank you for your lovely review! We are very happy to be upgrading the beds in the rooms as well as doing some other renovations around the hostel and hostel bar. We hope you can come back when we finish everything so you can see the final result! Thank you for being our guest.

90%

Price may be reduced. I paid 45 $ per night plus taxes.

  • Novice Nomad
  • 26 Mar 2013
  • Anonymous
  • USA
  • Male, 31-40
  • (2 reviews)


83%

Staff could be more helpful/professional (especially at night and early morning). Exceptionally clean, great south beach atmosphere, would definitely recommend

  • Novice Nomad
  • 25 Mar 2013
  • Anonymous
  • Australia
  • Male, 18-24
  • (2 reviews)


73%

Hi, yess the mattress was awful. it´s my second experience at the hostel. the first one was a lot better... this time was expensive and as i said before the mattress was really uncomfortable.

  • Novice Nomad
  • 23 Mar 2013
  • Anonymous
  • Argentina
  • Female, 25-30
  • (1 review)


80%

Value for money low as $99 is exorbitant for a shared dorm even if it is during a peak holiday time.

  • Novice Nomad
  • 22 Mar 2013
  • Anonymous
  • Australia
  • Male, 41+
  • (2 reviews)


33%

DO NOT GO THERE!!!! The worst hostel I have been at so far. If you want to save money just stay on the streets of South Beach – it is much safer and cleaner. Aftermath for me was missing headphone ($120) and terrible experience. The place looks terrible and nasty. Rooms were small and very hot – in about 90 sq. feet space it was me, my friend 3 suitcases and couple other guys that we shared two bunk beds with. Seriously there are way better deals for the same money u guys can get.

  • Novice Nomad
  • 21 Mar 2013
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


83%

Great location!!! Rooms are very very small but its ok cause its a hostel, enhances the experience! Met some great people there. I just think they could have a little more security, like some wristbands or something like that because people con go in and out easily even if they steal a card.

  • Novice Nomad
  • 20 Mar 2013
  • Anonymous
  • Mexico
  • Male, 25-30
  • (1 review)


77%

I lost My I pod I belive it was stolen out of my bag lock your valuables up and you shoud be fine

  • Novice Nomad
  • 18 Mar 2013
  • Anonymous
  • British Virgin Islands
  • Male, 41+
  • (1 review)


83%

Had a lovely time!

  • Novice Nomad
  • 16 Mar 2013
  • Anonymous
  • Iceland
  • Male, 18-24
  • (1 review)


87%

It was great !!!!

  • Novice Nomad
  • 15 Mar 2013
  • Anonymous
  • France
  • Male, 25-30
  • (1 review)


80%

Good stay overall I'll clarify some of my ratings The hostel was clean. Very nice ladies cleaned bathrooms regularly.The problem is that if you stay in a room with dirty strangers then the your room gets filthy and it's uncomfortable. Expensive but that's because I went during spring break.The place is actually affordable compared to some other places. are small.Be warned! But overall it was good and I would stay again if in Miami

  • Novice Nomad
  • 15 Mar 2013
  • Anonymous
  • South Africa
  • Male, 25-30
  • (2 reviews)


70%

I was overcharged for my bunk.ok for the nights ultra fest was on but still paid 80l/cpl when others were paying 40. Also those mattresses sink til I felt like banana I got for breakfast.

  • Novice Nomad
  • 15 Mar 2013
  • Anonymous
  • Australia
  • Male, 31-40
  • (1 review)


77%

Staff are quite nice rooms are quite clean only the washrooms are a little shabby.

  • Novice Nomad
  • 13 Mar 2013
  • Anonymous
  • China
  • All Female Group, 18-24
  • (1 review)


93%

It was great everything. The beds are quite unconfortable.

  • Novice Nomad
  • 13 Mar 2013
  • Anonymous
  • Peru
  • Male, 25-30
  • (1 review)


80%

Perfect place if you want to party!

  • Novice Nomad
  • 12 Mar 2013
  • Anonymous
  • France
  • Couple, 25-30
  • (6 reviews)


80%

Pretty good place. I liked the pool table (takes 4 quarters) and bar (with some cold food) in the lobby. Some other lounge areas would be nice (like a rooftop deck or basement). Kitchen pretty small for a hostel of this size AND doesn't have a range top...just toaster ovens and microwaves. TV room a nice addition. Excellent cevache place next door for a quick close meal. Rooms are a little stuffy and top bunks can be a bit challenging to get into. Showers ok but they need benches for stuff

  • Novice Nomad
  • 12 Mar 2013
  • Anonymous
  • USA
  • Male, 31-40
  • (5 reviews)


83%

Upstairs Bathroom Stall was very small and only had 1 toilet..

  • Novice Nomad
  • 12 Mar 2013
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


80%

The place was great. Parties every night, AC in the room, shuttle bus to Ultra and 5 min walk to the beach. Beds weren't top notch but still OK. Even though it was spring break the place wasn't packed with hysterical kids just a good mix of people. I will go back next year for Ultra.

  • Novice Nomad
  • 11 Mar 2013
  • Anonymous
  • Sweden
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
We are happy you enjoyed your stay with us. You'll be happy to know that when you come back next year we will have new beds in the rooms to make your stay more comfortable! We will also be doing some renovations you will see when you come back next year. Thank you for providing your feedback!

93%

Excellent for a hostel. Not luxurious like a hotel of course, but the furnishings are sturdy for what they are (although some of the in-dorm lockers are rusted) and the cleaning servicepeople and counter staff are very friendly. Staying at this hostel was a fun way to meet Florida locals, international travelers and spring breakers.

  • Novice Nomad
  • 11 Mar 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Thank you for your review! We are happy to say that we are replacing the old lockers with brand new ones as well as new bunk beds and mattresses! We hope you will come stay with us again to see the improvements we are making to the hostel. Thanks for staying with us!

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