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Splendid Jupiter Hotel Reviews

No. 16 Tho Xuong lane, Au Trieu str, Hoan Kiem dist, Hanoi, Hanoi, Vietnam

Reviews & Ratings Explained

82%

Rating
163 Total Reviews
  • 85%Value For Money
  • 87%Security
  • 89%Location
  • 80%Staff
  • 71%Atmosphere
  • 84%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Wanted a relaxing, clean place to start a Southeast Asian adventure and Splendid Jupiter was perfect. The rooms were super clean and nice and all facilities were great. Most importantly, the staff were INCREDIBLY helpful. They showed us around, helped book tickets and were generally fantastic. Would reccomend to anyone.

  • 11th Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (1 review)


100%

From the moment we walked in the service was absolutely superb. The staff seemed genuinely interested in our needs and was ready to help with any issues we had. The room was comfortable and clean and had pretty much anything you need. We especially liked the complimentary daily fruit and coffee.Jenny helped us booked our HaLong Bay trip and train ticket to Hue ,Fly to ho chi minh with very reasonable prices.Thank you to hotel staff for your outstanding, exuberant service and kindness.

  • 3rd Mar 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


46%

Rude front desk administrator. Rip off prices for the tours, charging more than double for the Ha Long Bay day tour. I bought a plane ticket through them, they mispelled my name and that meant I had problems at the airport. Room was ok, the cleaners were friendly though most didn't understand English. Would never come back.


94%

The staff was incredibly helpful and helped us plan our stay in the city. Location was super close to everything. I definitely recommend this place.


100%

A very pleasant hotel in a good location.


100%

Breakfast is really good and you get a lot of food. Plentiful towels and other amenities. Quiet street in old quarter. Jenny very helpful. Easy pick up from airport for reasonable price. Great spot.




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