8 Tho Xuong Lane, Au Trieu Street,, Hoan Kiem District, 0084, Hanoi
Our Trust Rating explained
We now classify our reviewers based on how well travelled they are.
-
1. Novice Nomad
1-10 Reviews Added
-
2. Avid Traveller
10-20 Reviews Added
-
3. Globetrotter
20+ Reviews Added
Overall Rating: 93%From a total of 28 Reviews
93%
94%
94%
94%
88%
95%
Sort by:
Top Rated
Lowest Rated
Newest
Oldest
Age Group
Nationality
Gender
| 1 | 2 | 3 | |  |  |
73% Customer Rating
Novice Nomad (5)
All round a good hotel, however a bit noisyAll round a good hotel, however a bit noisy...Close
hinaraithatha7634, England | Female 31-40 | 04th December 2009
93% Customer Rating
Novice Nomad (7)
Great tours organised here, friendly staff and great location in old quarter. A bit noisy but that is the trade off for being smack in the middle of the action.Great tours organised here, friendly staff and great location in old quarter. A bit noisy but that is the trade off for being smack in the middle of the action....Close
Bridgitte, New Zealand | Couple 31-40 | 01st December 2009
100% Customer Rating
Novice Nomad (4)
Awesome! Great location for walking and shopping around Han Noi, very central and staff are very heplful. would recomend this hotel to anyone :) Awesome! Great location for walking and shopping around Han Noi, very central and staff are very heplful. would recomend this hotel to anyone :) ...Close Read Owner Comments
kevin_metallica26241, Australia | Group 25-30 | 15th November 2009
90% Customer Rating
Novice Nomad (4)
very helpful staff located in the old quarter...do not take room 102very helpful staff located in the old quarter...do not take room 102...Close Read Owner Comments
Matteo, Italy | Male 25-30 | 13th November 2009
93% Customer Rating
Novice Nomad (2)
I couldn't fault this hotel. The room is really nice and very clean. Safe in the room , your own computer and flat screen t.v. Good location near the cathedral. We have booked the room for 3 more nights for our return to Hanoi.I couldn't fault this hotel. The room is really nice and very clean. Safe in the room , your own computer and flat screen t.v. Good location near the cathedral. We have booked the room for 3 more nights for our return to Hanoi....Close Read Owner Comments
julie, England | Couple 41+ | 12th November 2009
73% Customer Rating
Avid Traveller (16)
A bit of a mixed experience at this place. They are quite friendly etc, but underneath the smiles of 'the boys' as you'll get to know them, they are not that helpful. We had some train tickets delivered and they assured us they had not received them, even when we showed them a message from the delivery firm showing they'd been received by the hotel it still took much pursuading and searching to find. They also tried to overcharge us on leaving until we told them about the 10% deposit.A bit of a mixed experience at this place. They are quite friendly etc, but underneath the smiles of 'the boys' as you'll get to know them, they are not that helpful. We had some train tickets delivered and they assured us they had not received them, even when we showed them a message from the delivery firm showing they'd been received by the hotel it still took much pursuading and searching to find. They also tried to overcharge us on leaving until we told them about the 10% deposit....Close Read Owner Comments
David, England | Couple 25-30 | 01st November 2009
96% Customer Rating
Novice Nomad (4)
A great little hotel. Central location, ultra friendly and helpful staff, spotless rooms. Would recommend highly.A great little hotel. Central location, ultra friendly and helpful staff, spotless rooms. Would recommend highly....Close
Alex, England | | 29th October 2009
93% Customer Rating
Novice Nomad (1)
It was a really nice place to stay, helpful staff who didn\'t try to sell us anything. A great room for such a small rate. Would thoroughly recommend it.It was a really nice place to stay, helpful staff who didn\'t try to sell us anything. A great room for such a small rate. Would thoroughly recommend it....Close Read Owner Comments
Eilis, Ireland | Female 25-30 | 13th October 2009
100% Customer Rating
Avid Traveller (13)
Excellent staff who are very helpful- although after a long flight and arriving at 10pm I didnt really want to discuss and books tour but they were not too pushy about it. Rooms were very clean and location is great.
Recommend the Ha Long Bay 2 day tour.Excellent staff who are very helpful- although after a long flight and arriving at 10pm I didnt really want to discuss and books tour but they were not too pushy about it. Rooms were very clean and location is great.
Recommend the Ha Long Bay 2 day tour....Close Read Owner Comments
Hayley, Australia | Couple 25-30 | 25th September 2009
100% Customer Rating
Novice Nomad (1)
We stayed many places on our two week Asian vacation and Splendid Star Hotel was by far the best. It really felt like home when we returned from a day of sight-seeing and walking around Hanoi. I only wish we had more time to explore the lovely neighborhood around us. Rose was so helpful , especially when I accidentally left our bag in taxi and she made many phone call to help us retrieve them back. Perfect for a family ! Thank you so much .We stayed many places on our two week Asian vacation and Splendid Star Hotel was by far the best. It really felt like home when we returned from a day of sight-seeing and walking around Hanoi. I only wish we had more time to explore the lovely neighborhood around us. Rose was so helpful , especially when I accidentally left our bag in taxi and she made many phone call to help us retrieve them back. Perfect for a family ! Thank you so much ....Close Read Owner Comments
horeurose8033, Australia | Male 31-40 | 01st September 2009
| 1 | 2 | 3 | |  |  |