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St Christopher's Hammersmith Reviews

28, Hammersmith Broadway, Hammersmith, London, England

Reviews & Ratings Explained

79%Overall Rating

From 122 ratings
  • 78%Character
  • 76%Security
  • 86%Location
  • 82%Staff
  • 78%Atmosphere
  • 74%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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93%

Not a bad place to stay for the price it's a shame theirs no free parking around that area but great train and bus access

  • Novice Nomad
  • 07 Jan 2013
  • Anonymous
  • England
  • Male, 31-40
  • (1 review)

Owner Comment (Show)
Hi There Thank you for reviewing our hostel. We try to provide a reasonable price for backpackers who are on a budget. Unfortunately parking is out of our hands, however the nearest parking is only a 5-10 minute walk. Enjoy the rest of your travels and hope to see you again soon. From St Christopher's Team

87%

Position is very good, staff is exceptional, rooms are quite big and warm. Toilets and showers are few but very clean. I had to leave earlier than planned and they refunded my money. This doesn't happen everywhere. Flaws: There is no laundry and no kitchen Mark: 75 over 100 :D

  • Novice Nomad
  • 07 Jan 2013
  • Anonymous
  • Italy
  • Male, 25-30
  • (3 reviews)

Owner Comment (Show)
Hi There Thank you so much for reviewing our hostel. We are very pleased the location was helpful, that our staff were friendly and helpful and you were pleased with the rooms. Our building is listed which means we are unable to extend and provide a kitchen/laundry and more bathroom facilities. We try and help out our customers as much as possible with any food items and we have a laundry with a 5 minute walking distance. We will also always provide a refund to anyone who gives us 24hrs notice. Enjoy the rest of your travels and we hope to see you again soon. From St Christopher's Team

87%

Overall I really enjoyed my stay at StC. The staff are very friendly, and having a bar dowstairs doesnt hurt. The bathrooms were the only real problem for me. They were clean and there's a lot of them, but what's up with those showers!!? I don't want to have to keep pressing them every 3 minutes. Also there is no elevator, and the wifi doesnt work inside the rooms.

  • Novice Nomad
  • 03 Jan 2013
  • Anonymous
  • Brazil
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Hi There Thank you for reviewing our hostel. We're very pleased you enjoyed your stay and our staff were friendly. We pride ourselves on good customer service. Our showers are set with a timer so we don't waist too much water, and so they don't drip if they are left running by accident. Unfortunately our building is listed which doesn't allow us to extend it and add an elevator. We encourage our hostel guest to socialise and interact with each other which is why we only allow it to range as far as the bar and first level. Enjoy the rest of your travels and we hope to see you again soon. From St Christopher's Team

73%

My iphone was stolen in the room during the day, the staff was very helpful and I went to police, unfortunatly the couldn't look the cctv and try to discovered who stole it. Adn the day after my friend's phone was stoled during the night. so, no security but the place is in an amazing location

  • Novice Nomad
  • 29 Dec 2012
  • Anonymous
  • Brazil
  • Mixed Group, 25-30
  • (1 review)

Owner Comment (Show)
Hi, thank you for rating our hostel. We are terribly sorry to hear about your phones being stolen, you did the right thing by notifying reception and the Police. We do cooperate with the Police and pass on any useful information when an incident like this occurs and our staff are trained to take security precautions when giving room keys to guests etc, also there are coin operated lockers in the basement for valuables for added piece of mind. Once again, thank you for rating our hostel and we hope this incident does not deter you from staying with us in the future.

90%

Very enjoyable stay. Convenient location across from the Hammersmith Station, nice character, and friendly staff.

  • Novice Nomad
  • 26 Dec 2012
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Thankyou for your review. We glad you enjoyed your stay with us and hope that you choose to return. All the best with your future travels.

100%

Such a great hostel. There are two very dedicated workers (Skye and Caitlyn) who go out of their way to make your stay the best it could be. A huge thank you to the both of them!!

  • Novice Nomad
  • 24 Dec 2012
  • Anonymous
  • Finland
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
We wish to thankyou for taking the time to review St Christopher's Hostel and hope that you return in the future. The hostel is not the same without you Miss Haylee.

100%

Great location and awesome staff the time i was there!! Especially Skye, Moose and Jasmine ;)

  • Avid Traveller
  • 24 Dec 2012
  • Anonymous
  • Canada
  • Female, 18-24
  • (10 reviews)


90%

I had a great time at St. Christopher's Inn, the staff was very nice to us, especially Emilie Clavel at the bar who gave us many good tips on how to travel around London. Will definitely be back.

  • Novice Nomad
  • 23 Dec 2012
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Glad you enjoyed your stay with us. We look forward to your return.

40%

This was truly the worst hostel I have ever stayed at. The staff is flat out rude and not willing to help. And its even hard to find a staff person at all since they also work the bar. It is extremely loud at night, I couldn't get any sleep the night that I was there. The bathrooms were disgusting and there was water leaking all over the floor from one of the toilets. And their lockers while big they also have huge gaps so make sure to really protect your valuables. Overall a horrible experience

  • Novice Nomad
  • 18 Dec 2012
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
The staff at St Christopher's are sorry that you did not enjoy your stay. Unfortunately, when staying on the first floor the bar music can be heard. In relation to the leaking toilet, we have since had this fixed. There are lockers in the basement which offer more security, I am sorry you were not made aware of this. Thank you for taking the time to review the hostel, we will endeavour to amend your concerns. I hope that your stay does not deter you from using our hostels in the future.

73%

The hostel was ok overall. The only complain I have is the noisy sound that comes from the Bar, apart from this it was ok.

  • Novice Nomad
  • 13 Dec 2012
  • Anonymous
  • Brazil
  • Male, 18-24
  • (7 reviews)

Owner Comment (Show)
Thank you for taking the time to review the hostel. In future if you stay with us request to stay on level two or above as the bar music can only be heard on the first level.

83%

Great hostel, amazing location, friendly staff. Thank you!

  • Novice Nomad
  • 10 Dec 2012
  • Anonymous
  • Lithuania
  • Female, 25-30
  • (3 reviews)

Owner Comment (Show)
Thank you for reviewing the hostel. We are glad to hear that you enjoyed your stay and hope that you make a return visit.

60%

Great location near major Tube lines, and very friendly staff! However there are plenty of downsides. - no security lockers - no kitchen - no WiFi in rooms - quite noisy, not just because of the bar downstairs, but from the street as well - no common room

  • Novice Nomad
  • 07 Dec 2012
  • Anonymous
  • Croatia
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
We hope that you did enjoy your stay with us. While there is no common room or kitchen we do try to make hostel guests feel comfortable to hang out in the bar by providing cheaper drinks and food. In relation to lockers, I hope staff were able to inform you that we do have security lockers down stairs from the bar. Thank you for taking the time to review the hostel and all the best for your future travels.

87%

I was there for 4 days in a 6 mixed room. This room dosn't have a security locker and the bett not like anounced, don't have a individual courtain to have more privacy. The location is anounced so you have to know where are you going. The hostel is not in London center but it is good communicated by bus or tube. It have a pub in the groud floor. I like too much, it's very stylish and modern.

  • Novice Nomad
  • 04 Dec 2012
  • Anonymous
  • Spain
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
I hope that you did enjoy your stay with us. Thank you for taking the time to review the hostel. Unfortunately, only some of the rooms have security lockers and curtains. There are extra lockers down stairs from the bar, I hope that staff made you aware of these. All the best with your future travels and I hope that you choose to stay with St Christopher's Hostels again.

67%

This is an average hostel as with nearly every hostel in London.

  • Globetrotter
  • 01 Dec 2012
  • Anonymous
  • Scotland
  • Male, 41+
  • (56 reviews)

Owner Comment (Show)
I am sorry to hear you found the hostel average, I hope that you choose to return and we can improve our standards.

80%

The water in the showers was very very weak, making it very difficult to rince your hair, and the cleaners come in before the check-out time to do your bed and put you under a lot of pressure when they really should wait until after 10am check-out time. The reception staff were wonderful though.

  • Novice Nomad
  • 29 Nov 2012
  • Anonymous
  • Ireland
  • Female, 25-30
  • (2 reviews)

Owner Comment (Show)
I hope that most of your stay was pleasant.

80%

My stay here was not exceptional, but it was fine value for money. Couple of things to note: the staff, though friendly and helpful as they were able, are also employed by the bar downstairs and often seemed to be distracted as that was their main focus, at least the times i went to ask for things. Frustrating. Also, only stay here if you are able to walk stairs. Many narrow steps with no lift. The men who clean and change linens came into the dorm without knocking, just be aware of this.

  • Novice Nomad
  • 24 Nov 2012
  • Anonymous
  • USA
  • Female, 18-24
  • (5 reviews)

Owner Comment (Show)
Hi, Thank you for reviewing our hostel. We deeply apologise that it took some time at our reception area, our bar and restaurant does tend to get busy at times but we do our very best to concentrate on both. Unfortunately we have a listed building which doesn't allow us to extend and get a lift. With our cleaners we have since discussed this matter with them and they now knock. Enjoy the rest of your travels From St Christopher's team

83%

Great friendly staff. Has good idea of security cards to open doors, however people can still get in who should not. There is a bar down stairs which is nice, but makes it hard to communicate with reception due to background bar hubbub. Has a free breakfast. Toilets and showers were spacious and clean and modern. There is music till late in the bar, but this did not bother me. Nice Pods, that is bunks walled on three sides with a curtain and private light, which I liked.

  • Novice Nomad
  • 24 Nov 2012
  • Anonymous
  • England
  • Male, 41+
  • (3 reviews)

Owner Comment (Show)
Hi, Thank you for reviewing our hostel. We appreciate the wonderful feedback you have given us! Our bar does get very busy and loud at times and apologise for the inconvenience. Enjoy the rest of your travels From St. Christopher's team

100%

This hostel is the best hostel ever. It is very clean, has great atmosphere and amazing staff. The staff here are so helpful 24/7 and they make sure you not only enjoy your stay but they party with you too. Thanks to all the staff you really made my London experience. Special thanks to Skye for arranging all my bookings.

  • Novice Nomad
  • 23 Nov 2012
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Sounds like you really enjoyed your stay. Hope that choose to come back in the future. Thanks for taking the time to review the hostel and best of luck for your future travels. Skye.

77%

great hostel, greaat value for money, the dorm i stayed in had pod beds which gave individual privacy. the only thing i could say was that breakfast was quite early in the morning it would be great if it went a bit longer. i would stay there again though.

  • Novice Nomad
  • 21 Nov 2012
  • Anonymous
  • Australia
  • Female, 18-24
  • (2 reviews)

Owner Comment (Show)
Hi, Thank you for reviewing our hostel. We are so happy you enjoyed everything we had to offer and do hope you come again! We will take into account your request for extending breakfast. It is difficult however, as we like to allow time for the general public to come in and enjoy our breakfast also. Enjoy the rest of your travels From St. Christopher's team.

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