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St Christopher's Hammersmith Reviews

28, Hammersmith Broadway, Hammersmith, London, England

Reviews & Ratings Explained

77%

Rating
2793 Total Reviews
  • 80%Value For Money
  • 78%Security
  • 86%Location
  • 78%Staff
  • 76%Atmosphere
  • 74%Cleanliness
  • 68%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

Comfortable, clean and funky. Close to transport which is what I was after having an early flight out of Heathrow.

Owner Comment (Hide)
Thanks for the great review, glad you liked it!

74%

Th hostel is very good. The Breakfast was very good, the location was allright. The only problem is that it needs a little more of cleaning.

Owner Comment (Hide)
Thank you for your review, we are glad you enjoyed your stay. Apologies our cleaning wasn't up to the standard that we aim for. Enjoy you travels!

57%

Reception is so slow. Staff slow and lack customer service skills. Girls dorms are on 4th floor and there are lots of steps. No locker in room available as all in use. Advised reception who did nothing. A code is needed for door of girls dorm...not supplied at check-in. Showers small and cramped. Room is very small for 8. Breakfast is awesome. Only social area is bar area if thats your thing. Lockers are i basement which is far from 4th floor .payable.

Owner Comment (Hide)
Hi, Thanks for your review. We are sorry you felt our staff lacked customer service skills, this is something we pride ourselves in. We are awaiting a lock replacement for room 403 so unfortunately are using a code lock system at present, this should have been advised on check in. Enjoy the rest of your travels

91%

Perfect place to stay. You get your value for money for sure and it is hotel with very good atmosphere. Location of the hotel was also good close to METRO. What I was missed in the hotel was a small room where I could make my coffee or thee, of course, you always could get your coffee in the bar which was on the base floor and meet your new friends there.


57%

Positive comments: Excellent location next to underground station, 10/20 mins to Westminster/The City. Bar downstairs is a nice place to hang out. Staff is friendly. Negative: We tried to check in at 11am but couldn't before 2pm, but when we came back at 7pm the room still wasn't cleaned! After it was made for us, it still wasn't very clean. Bathroom was moldy (but hot shower was good). Beds were too small (didn't fit with 1,85m). A lot of noise from the bar downstairs.

Owner Comment (Hide)
Hi, Thanks for the review. Unfortunately check in time is 2pm as listed on our website however the room should have been cleaned properly for you when you arrived at 7pm. Please accept our apologies for not ensuring this was to the required standard. Hope you enjoy the rest of your travels.

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