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St Christopher's Oasis Reviews

59 Borough High Street, London, England

Reviews & Ratings Explained

77%

Rating
1358 Total Reviews
  • 73%Value For Money
  • 79%Security
  • 89%Location
  • 83%Staff
  • 75%Atmosphere
  • 71%Cleanliness
  • 69%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Love that is so close to the tube station. Lovely breakfast. Hope to have more powerpoints in the room, the inconvenience is the checking in over at The Village.

Owner Comment (Hide)
Hi there, Thanks a lot for the review, its really appreciated. We are extremely lucky to be situated near the underground, with easy access to the main London attractions. Unfortunately the Oasis is too small to have a reception, staff are more than happy though to help guests along with their luggage should they require. Safe & Happy Travels The team at Village

83%

Nice room had a little table and chairs and coat rack I was in 4 person room right on street so very loud with window open. Under bed lockers avail and free towel to use.

Owner Comment (Hide)
Hi Thanks for leaving us your feedback, it means a lot. We are really happy you found the facilities at Oasis satisfactory. We hope to see you again in the future at any of our St Christopher's Safe and happy travels

54%

Before checking in, the staff who explain rules was kindful. But, when I checked in ,there was a unkindful staff. I couldn't understand well, she said " Can't you speak English?" So I said please say once again slowly. Then she looked angry and search for something through computer.A Printer didn't working, she beated the printer with annoy. I think If a guest couldn't understand, they do reception with favor. And the bed was dirty.Sewing was loose and there was BEDBUG!! I was bitten by bedbug.

Owner Comment (Hide)
Hello, Thankyou for your review, they help us a lot. Apologies for your experience at reception on check in, it would be helpful if you emailed us directly with details of staff member who behaved in this way and we will deal with the situation. We have had no complaints from any of our guests regarding bedbugs at Oasis, I am sure we would have, had there been an issue. The team St Christopher's

86%

Overall excellent, efficient and well thought out facilities serving a busy large hostel. Water is hot, rooms are clean and everything runs smoothly. Front desk staff still manage to be lovely despite how busy it is. The only niggle would be that breakfast at St Christopher's Inn is not worth attending. I understand the Inn using cheap bulk products but it also ends too early (9am) and has no option to upgrade e.g. to a decent coffee or a boiled egg

Owner Comment (Hide)
Hi there, Thankyou for your review, we really appreciate them. Really delighted that you enjoyed your time with us, the staff will be happy to hear these comments! The Village does an awesome cooked breakfast for small charge after 9am should guests wish Happy Travels The team at Oasis

71%

My only disappointment were food in your pub

Owner Comment (Hide)
Hi, Thankyou for your review, they help us out a lot. Apologies that the food was not to your satisfaction, we do cater for specific tastes. There are many other great restaurants and places to eat around London Bridge should you not care for our own menu. We hope to see you again in the future Happy, safe Travels

34%

I tried to check in a night early- they didn't have a bed available- that was ok- however when I went to the address- I was then redirected via a sign to a different hostel to check in- this hostel was in a state of demolition- literally. After finding myself a different hostel, and subsequently cancelling my stay at St Christophers- I was charged for my first night DESPITE paying cancellation insurance. When I emailed to question this I got no reply.


77%

As a female only hostel, it felt quite safe and the other guests tend to keep quite clean. According to a roomate, the 8 bed dorm was better than the 6 bed because the room itself was larger. Super close to the train station that goes to and from the airport and also close to the underground, although you will probably need to make some transfers to get to the main attractions. Downside is the reception & bar is a few blocks away and you may need to hike up some stairs. Didn't bother us though.

Owner Comment (Hide)
Hi, Thankyou for your feedback, its always really helpful to us. Really pleased that you found the location and hostel to be to your satisfaction. Unfortunately our reception is a 5 min walk away but we have a phone in Oasis which directs straight to our reception so it saves a walk 5min walk if you need anything and staff will be happy to bring you whatever you may need Happy travels St Chris Team

71%

I have to be honest, there was a drug bust on the same alley/side street that the women's hostel is, so to have 20 police officers surrounding the area at night was a bit daunting. The other side is on the high street, so you hear allsorts until all hours of the morning. Plus a pair of Russian girls decided to come stumbling in at 4 am and woke everyone. Overall, I doubt anyone in the room got any sleep. I do wish the showers, toilers were a bit cleaner. Happy there were plenty of showers though


89%

My fifth time in the hostel so what can I say about it? Location is very good, the underground is next to it and it's not a problem to walk 5 minutes to the other hostel for breakfast and reception. The rooms are big and have lockers and are clean and so are the toilets and showers. What I miss is a kitchen to cook but I know when I'll go back to London I'll book the same hostel.

Owner Comment (Hide)
Hi, Thankyou for your comments, we really appreciate them. We are really happy you found your stay with us enjoyable and all to your satisfaction. We hope to see you again at some point in the future St Chris Team Happy Travels

54%

Did not get the best feeling from the staff, especially the female desk worker. Everyone else in London seemed extra friendly except the hostel workers.


63%

Good location, friendly staff, no lift, toilets may need to be cleaned a little more.


51%

The counter staff gave us wrong keys, so we have to go to the village again. However he didn't say anything like sorry


89%

Really helpful and friendly staff. Great location. The place is great for what you pay and at that location.


71%

The Hostel is in a good location, in front of a subway station. But, there's not security. You have the card to unlock the doors, to access the rooms. About the cleaning, the corridors and other areas were cleaned, but the bathroom, the toilet needs some improvements.


94%

excellent! really clean. though it's alittle bit unconvenient to eat breakfast. but free breakfast is really good value!!


83%

Clean and great location. Unfortunate that reception, common room and breakfast was in a different building.


97%

The Inn and Village are both party hostels with pubs in the ground floor. The all-female Oasis lives up to its name - pretty peaceful. I cannot say enough about the kindness and thoughtfulness of the staff. I got sick and ended in the hospital while I was there, and they went out of their way, refunding me the nights I was hospitalized (without my asking for it), watching after my luggage, making sure I was OK - they were great. I highly commend them.


69%

The only setback was to have to carry a heavy luggage up to the highest floor in summer!:(

  • 17th Jul 2013
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Female, 31-40
  • (1 review)


91%

oasis was a wonderful place to stay. extremely safe and secure. staff all very friendly. only problem was there was no temperature option in the showers so in the warm weather they were a bit too hot, but otherwise it was an amazing stay :)

  • 12th Jul 2013
  • Novice Nomad
  • Anonymous
  • Ireland
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hi There, Your reviews mean a great deal to us so thank you for taking the time to do so. We are really happy that you enjoyed your time with us and we hope to see you again at some point Safe and Happy Travels The Team At St Christopher's

86%

We were a group of 4 and we liked the location. We also liked the fast internet connection. However: at night our dorm got so hot bc there were 8 girls sleeping in one room with just one window that opened only 10cm(legal restriction). We couldnt leave the door open bc the lights in the hallway couldnt be turned off. When we asked the staff to at least give us a fan they couldnt help us in any way. If ur ok with sleeping in sauna conditions and high noise level(!) Oasis is the place to be.

  • 12th Jul 2013
  • Novice Nomad
  • Anonymous
  • Germany
  • All Female Group, 18-24
  • (1 review)


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