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St Christopher's Village Reviews

165 Borough High Street, London, England

Reviews & Ratings Explained

79%

Rating
5137 Total Reviews
  • 75%Value For Money
  • 84%Security
  • 88%Location
  • 80%Staff
  • 82%Atmosphere
  • 71%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

Excellent service, nice personal and lovely bar and restaurant!! Sadly the cleanness and the facilities for hygien wasn't that great! The Location thou was all good :)

  • 1st Nov 2013
  • Novice Nomad
  • Anonymous
  • Sweden
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi, Thankyou for your review, we really appreciate the feedback. We are delighted that you found the service to your satisfaction. We have our bathrooms cleaned 3 times per day and the hostel rooms daily, unfortunately due to heavy use, they can appear unclean, outwith these cleaning schedules. Staff are happy to go and clean bathrooms should they not be up to standard during these times St Chris Team Happy Travels

80%

Please make wifi available in the rooms. It's terribly inconvenient.

Owner Comment (Hide)
Hi, Thankyou for your comments, we really appreciate them. We are looking into upgrading wifi, we also have reception computers available for guest use should you require. We hope to see you again at some point St Chris Team Happy Travels

77%

Vert good Hostel, next to the metro. Staff very kind.

Owner Comment (Hide)
Hello, Thanks for your review, they mean a lot to us. So happy your enjoyed yourself and the staff will be stoked to hear they did good job. Hope we see you again in the future Happy Travels The Village Team

80%

Good hostel in an excellent location. Very bug and crowded at times but overall I enjoyed my 3 night stay. Belushis downstairs is an added bonus with the food and drinks offers from the hostel!

Owner Comment (Hide)
Hi, Your reviews mean a great deal to us so thankyou for your response. Really glad that you enjoyed your time with us, we love to hear that our guests have had a great time Happy Travels St Chris team at Village

66%

My roommate told us there was a mouse in the room while we sleeping. i hope it wasn't true!!!!!!!

  • 30th Oct 2013
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hello there, Thankyou for your feedback, we appreciate it. Unfortunately we live in a very old city and near a river so occasionally everywhere in London does suffer a visit from little furry friends occasionally. We do all we can to control the issue and ask guests for their compliance with our house rules to minimize any such problems. I hope this does not put you off staying in London again Happy travels Village team

69%

Nothing in special. There is no kitchen. In the toilets there is no hand dryer or paper towel. But in general it's ok.

Owner Comment (Hide)
Hi there, Your feedback is important to us so thankyou for taking the time to do so. We have a microwave in our chill out room for guest use, the chefs as well are happy to heat food up for our guests should they have the time to do so. Happy travels The Village

80%

I really enjoyed my stay here, dint had any probs finding the place and found that all sight seeing places are easy to access from here. I liked the cleanliness, hygiene and security maintained there. I would like to advice them to advance there check in time to abt 12 as 2 pm is quiet late. And yes, please also improve the shower condition, the push knob, though useful for water saving, aint good as i got a gush of cold water everytime i pushed the knob.

Owner Comment (Hide)
Hi there Thankyou for the feedback, we appreciate it. Unfortunately housekeeping have a busy time in between check out and in times so the hostel is ready for our new arrivals. We do offer an early check in - information online at time of booking. We are in discussions to upgrade our facilities so hopefully we should start our refurb program in the near future Happy travels The team at St Christopher's Village

94%

The hostel is pretty nice. Staff is always helpful and it has a great location as well, really close to the borough market which I'd definitely recommend a visit. The bar at the hostel is always good fun and the beds are comfy! Really liked!

Owner Comment (Hide)
Hello there, Thanks for leaving us a fab review, we learn a lot from them. Really glad you enjoyed your time with us, we hope to see you again at some point in the future Very Happy Travels The team at Village

77%

well, my stay at this hostel had ups and down. Lets start with the good part. It is closely located to a subway station, which means you can easily go around London within a few minutes. It has an Ok breakfast, nothing special. The bad part is that the hostel is not very clean. My first night there we had some visitors during the night (rats), and some girls went crazy about. Anyway, it's a good option to stay in London.

Owner Comment (Hide)
Hi Thanks for your feedback it means a lot to us. Our housekeepers clean the hostel daily and the bathrooms 3 times per day. Unfortunately due to high volume of visitors the bathrooms can get messy outwith cleaning times. Staff are always happy to go clean should they not be up to standard. Unfortunately we have the river close by so we occasionally get the odd mouse hence we ask our guests not to bring food into the hostel rooms. St Chris Team Happy Travels

49%

Very filthy toilets and showers. Only two wall sockets for a room with 14 people. Would have been nice with small lamps by the bed as well. The bed were really unstable, if the person above you moved you often woke up.. Breakfast was included which was really nice. Good breakfast such as toast, yoghurt, musli, nuts, juice and coffee.

  • 21st Oct 2013
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hello, Your feedback is appreciated so thankyou for taking time to leave us a review. Our housekeeping team clean the bathrooms 3 times per day, we realize that due to heavy use they can get bit messy outwith these times. Reception are always happy to make them look nice again if they are aware of the issue. Glad you enjoyed our new breakfast offerings Happy travels Village team

66%

Was expecting more from this hostel. Was disappointed. There was no atmosphere in the hostel, no easy way to meet people, felt extremely comercial. Facilities wise wasn't too bad. Bathrooms could be cleaner but besides that no complaints in that regard.


80%

The toilet and showers wasn't so clean. The location is good.

Owner Comment (Hide)
Hi, Thanks for your reviews, they helps us improve at all times. Apologies if you found the bathrooms not up to standard. I assure you our housekeeping team clean them 3 times per day, we realize that with such heavy use they can get bit messy outwith these times therefore reception are always happy to go and make them nice again if necessary

83%

It was my third stay in the same hostel. Location of the hostel is wonderful and makes it perfect for stay.

  • 18th Oct 2013
  • Novice Nomad
  • Anonymous
  • India
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hi Thanks for your comments, we are really pleased that you enjoyed your time with us. We hope to see you again in the future Happy travels The team at Village

89%

Staff was good, we enjoyed the discounts we get at the bar/restaraunt. Excellent location, very close to metro. Our only problem was the showers, there doesn't seem to be enough showers for everyone in the hostel.

Owner Comment (Hide)
Hello, Thanks for your great feedback, we aim to please! Unfortunately we don't have the space for extra bathrooms which is a shame. We are glad you enjoyed your time her with us and hope to see you again Happy travels The Village team

69%

Not the Best ! Not even the worst!!! a bit too noisy because of the extremely central position right next door to London bridge . But over all an alternatively ..cool hostel if it's only for a couple of nights, really!!!!! Because personally, I am not an "animal Party"!!!! like most those young people to frequent pubs and hostels of that sort! But yes, .... unusual and nice for one night!

Owner Comment (Hide)
Hi Your feedback is always appreciated, we are glad you enjoyed your time with us, even although you are not such a party animal. We like to think that all of our guests, even those who prefer not to party have a good time here Happy safe travels The team at the Village

89%

Good hostel, great bar, there should be more plugs in the bedrooms. Note one thing: don't keep food in the bedrooms because it will atract rats!!

Owner Comment (Hide)
Hi there, Thanks a lot for your feedback, we appreciate it. Unfortunately we live in London which is a very old city and near a river so we can be prone to the odd furry friend giving us a visit. We are on to the situation hence our no food in rooms policy. We have designated areas for eating in so we can control the issue Have happy travels The Village team

74%

Toilets and washroom very dirty and we expects the hostel to clean the toilets more frequently.

Owner Comment (Hide)
Hi there, Thankyou for your feedback, its really appreciated. Our housekeepers clean the bathrooms 3 times per day. We are aware that the facilities are heavily used therefore reception staff are always happy to go and make a bathroom nice again should they not be up to standard outwith cleaning times. We hope this does not put you off staying with us in again and we do everything we can to make things good for our guests Happy travels - The team at Village

91%

Very nice hostel, I'd definitely stay there again. Rooms are pretty clean, facilities are great and the bar is also nice. The only thing that was annoying was the breakfast system, the line to get food was a mess, and ham was just for the first couple people who can wake up before 7AM.


89%

It was great, central position and nice atmosphere

Owner Comment (Hide)
Hi there, Thankyou for your comments, they are greatly appreciated. We are really happy you enjoyed your time with us , we hope to see you again in the future Happy travels St Christopher's team - Village

57%

Ok if you need a place to crash. Had to wait half an hour to check in. Staff were quite rude. My key stopped working numerous times so had to go back downstairs to get the key card re programmed. Very frustrating! Room was not ready when we did finally check in and had to wait for staff to finish making beds/cleaning. Wouldn't stay here long, only if u need a place in emergency.

Owner Comment (Hide)
Hi Thank so much for taking the time to get back to us. We're always looking for ways to improve the experience we provide for our guests and which is why your feedback is so important to us. I will email you directly to gain some more information with regards to the rude staff. Often the key cards stop working when they are next to oyster or credit cards, and we are currently talking to the key card suppliers to resolve the issue. Thanks again St Chris Team

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