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St Christopher's Village Reviews

165 Borough High Street, London, England

Reviews & Ratings Explained

79%

Rating
5165 Total Reviews
  • 75%Value For Money
  • 84%Security
  • 88%Location
  • 81%Staff
  • 81%Atmosphere
  • 71%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

well, my stay at this hostel had ups and down. Lets start with the good part. It is closely located to a subway station, which means you can easily go around London within a few minutes. It has an Ok breakfast, nothing special. The bad part is that the hostel is not very clean. My first night there we had some visitors during the night (rats), and some girls went crazy about. Anyway, it's a good option to stay in London.

Owner Comment (Hide)
Hi Thanks for your feedback it means a lot to us. Our housekeepers clean the hostel daily and the bathrooms 3 times per day. Unfortunately due to high volume of visitors the bathrooms can get messy outwith cleaning times. Staff are always happy to go clean should they not be up to standard. Unfortunately we have the river close by so we occasionally get the odd mouse hence we ask our guests not to bring food into the hostel rooms. St Chris Team Happy Travels

49%

Very filthy toilets and showers. Only two wall sockets for a room with 14 people. Would have been nice with small lamps by the bed as well. The bed were really unstable, if the person above you moved you often woke up.. Breakfast was included which was really nice. Good breakfast such as toast, yoghurt, musli, nuts, juice and coffee.

  • 21st Oct 2013
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hello, Your feedback is appreciated so thankyou for taking time to leave us a review. Our housekeeping team clean the bathrooms 3 times per day, we realize that due to heavy use they can get bit messy outwith these times. Reception are always happy to make them look nice again if they are aware of the issue. Glad you enjoyed our new breakfast offerings Happy travels Village team

66%

Was expecting more from this hostel. Was disappointed. There was no atmosphere in the hostel, no easy way to meet people, felt extremely comercial. Facilities wise wasn't too bad. Bathrooms could be cleaner but besides that no complaints in that regard.


80%

The toilet and showers wasn't so clean. The location is good.

Owner Comment (Hide)
Hi, Thanks for your reviews, they helps us improve at all times. Apologies if you found the bathrooms not up to standard. I assure you our housekeeping team clean them 3 times per day, we realize that with such heavy use they can get bit messy outwith these times therefore reception are always happy to go and make them nice again if necessary

83%

It was my third stay in the same hostel. Location of the hostel is wonderful and makes it perfect for stay.

  • 18th Oct 2013
  • Novice Nomad
  • Anonymous
  • India
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hi Thanks for your comments, we are really pleased that you enjoyed your time with us. We hope to see you again in the future Happy travels The team at Village

89%

Staff was good, we enjoyed the discounts we get at the bar/restaraunt. Excellent location, very close to metro. Our only problem was the showers, there doesn't seem to be enough showers for everyone in the hostel.

Owner Comment (Hide)
Hello, Thanks for your great feedback, we aim to please! Unfortunately we don't have the space for extra bathrooms which is a shame. We are glad you enjoyed your time her with us and hope to see you again Happy travels The Village team

69%

Not the Best ! Not even the worst!!! a bit too noisy because of the extremely central position right next door to London bridge . But over all an alternatively ..cool hostel if it's only for a couple of nights, really!!!!! Because personally, I am not an "animal Party"!!!! like most those young people to frequent pubs and hostels of that sort! But yes, .... unusual and nice for one night!

Owner Comment (Hide)
Hi Your feedback is always appreciated, we are glad you enjoyed your time with us, even although you are not such a party animal. We like to think that all of our guests, even those who prefer not to party have a good time here Happy safe travels The team at the Village

89%

Good hostel, great bar, there should be more plugs in the bedrooms. Note one thing: don't keep food in the bedrooms because it will atract rats!!

Owner Comment (Hide)
Hi there, Thanks a lot for your feedback, we appreciate it. Unfortunately we live in London which is a very old city and near a river so we can be prone to the odd furry friend giving us a visit. We are on to the situation hence our no food in rooms policy. We have designated areas for eating in so we can control the issue Have happy travels The Village team

74%

Toilets and washroom very dirty and we expects the hostel to clean the toilets more frequently.

Owner Comment (Hide)
Hi there, Thankyou for your feedback, its really appreciated. Our housekeepers clean the bathrooms 3 times per day. We are aware that the facilities are heavily used therefore reception staff are always happy to go and make a bathroom nice again should they not be up to standard outwith cleaning times. We hope this does not put you off staying with us in again and we do everything we can to make things good for our guests Happy travels - The team at Village

91%

Very nice hostel, I'd definitely stay there again. Rooms are pretty clean, facilities are great and the bar is also nice. The only thing that was annoying was the breakfast system, the line to get food was a mess, and ham was just for the first couple people who can wake up before 7AM.


89%

It was great, central position and nice atmosphere

Owner Comment (Hide)
Hi there, Thankyou for your comments, they are greatly appreciated. We are really happy you enjoyed your time with us , we hope to see you again in the future Happy travels St Christopher's team - Village

57%

Ok if you need a place to crash. Had to wait half an hour to check in. Staff were quite rude. My key stopped working numerous times so had to go back downstairs to get the key card re programmed. Very frustrating! Room was not ready when we did finally check in and had to wait for staff to finish making beds/cleaning. Wouldn't stay here long, only if u need a place in emergency.

Owner Comment (Hide)
Hi Thank so much for taking the time to get back to us. We're always looking for ways to improve the experience we provide for our guests and which is why your feedback is so important to us. I will email you directly to gain some more information with regards to the rude staff. Often the key cards stop working when they are next to oyster or credit cards, and we are currently talking to the key card suppliers to resolve the issue. Thanks again St Chris Team

69%

We have evidence of mice presence at the room chamber. Some of ours bags were bitten and some strange noises were heard at night. Furthermore, at chamber A was very cold at night, as if the windows were opened.


74%

I like this hostel which I think is a bit too expensive for what it gives you. The room are too packed and the place have awful cleaning standards. However, there is an incredible craic around the place. The bar is good fun and staff are nice. Location is nice.

Owner Comment (Hide)
Hey Thank so much for taking the time to get back to us. We're always looking for ways to improve the experience we provide for our guests and which is why your feedback is so important to us. We are usually full booked, and depending on your room mates, the rooms can seem quite full. We clean the bathrooms 3 times a day, and you shouldn't have experienced poor cleaning. Glad you enjoyed the bar, it is great fun :) Many Thanks again St Chris Team

66%

A party hostel, very noisy

Owner Comment (Hide)
Hey Thanks for leaving us a review, we pride ourselves on being a party hostel, however that shouldn't stop you from having a great nights sleep. We do offer free ear plugs in reception, and can move you to a higher floor depending on availability, always good to check with reception. We hope to see you again in the future St Chris Team

94%

Great atmosphere within the whole hostel.

Owner Comment (Hide)
Thanks for taking the time to leave us a review, we hope to see you again soon :) St Chris Team

80%

The hostel was perfect for staying in London for the weekend! The staff were very helpful and the bar was great! Only downside was the rooms were unbelievably hot and you couldn't open the windows and the toilets weren't cleaned very often.

Owner Comment (Hide)
Hey there Thanks for the review, all customer comments help us constantly improve, which is why it's great to hear from our guests. We will look at the heating in the rooms, as it has been turned on as a number of guests said they were cold. The toilets are cleaned 3 times daily, but with such heavy traffic it is hard to clean them after every use. Thanks again St Chris Team

94%

Love St Christophers hostels! Great location and good vibes!!


83%

The staff was awesome!! Went out of their way to help you out. Bar was wikid, great party atmosphere. As a guy that is 6'3 the showers are a little tight but thats really my only complaint. Its rite in the heart of london not even a 7 min walk from london bridge train stop. Just awesome, DO IT!!!!

  • 1st Oct 2013
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hey there Thanks for the great review, glad you enjoyed your stay and liked the staff :) Thanks again St Chris Team

66%

So noisy at night you could hear everything from the corridors. Bathrooms were very average - small and water pressue was horrendous. Stay at the YHA Central - much nicer!

  • 30th Sep 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there We pride ourselves on being a party hostel, however you should still be able to have a great nights sleep. We provide ear plugs in reception, and the team work 24 hours, so if there are any issues you can pop to reception at they can talk to any other noisy guests :) Thanks again

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