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St Christopher's at The Palace Hotel Reviews

10/12 Grand Junction Road, BN1 1PN, Brighton, England

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of St Christopher's at The Palace Hotel

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70%

Hostel was a bit run down, beds weren't very comfy. Had issues with the locks which was really frustating. The bar music was very loud, and could hear from my room until two am every morning. But good location.

  • Novice Nomad
  • 30 Jan 2012
  • Anonymous
  • Australia
  • Female 18-24
  • (2 reviews)


96%

The place was very nice!! I can say that it has been one of my best experiences about hostels around the world, actually I have recomended people to go there not just because of the hostel but because of the city and of course staying in St. Cristopher is the best option to enjoy Brighton!!

  • Novice Nomad
  • 23 Jan 2012
  • Anonymous
  • Ecuador
  • Male 31-40
  • (1 review)


83%

few issues with the locks, known minor issue, everything else was awesome

  • Novice Nomad
  • 21 Jan 2012
  • Anonymous
  • Portugal
  • Male 25-30
  • (3 reviews)


90%

I stayed with my friends for a weekend and we all had a fab time. The staff were very friendly and the room was simple yet great. (The shower was amazing! the best in a hostel yet!)

  • Novice Nomad
  • 20 Jan 2012
  • Anonymous
  • England
  • Mixed Group 25-30
  • (1 review)


66%

Very nice room, clean and spacious. The hostel is in an excellent location close to everything. Staff very nice when leaving my key card when checking out.

  • Novice Nomad
  • 18 Jan 2012
  • Anonymous
  • Sweden
  • Female 18-24
  • (1 review)


60%

Was made to change room as the room the gave us was being painted... bit of a nuisance. The room we were put in wasn't even clean and we had to wait a further 10 minutes to actually get in our room. we arrived in brighton at 2pm and got to the hostel around 2 30. Waited at the desk for about 10 mins as there were no staff! The staff had a bit of an attitude except the one guy who helped us out with the TV that didnt even work properly. Average Place but great location! Wouldn't stay here again..

  • Novice Nomad
  • 14 Jan 2012
  • Anonymous
  • England
  • Male 18-24
  • (1 review)

Owner Comment (Show)
Hi thanks for your feedback. Please accept my appologies regarding the room. We are currnetly re-decorating some of our rooms, but through error the room you were checked into should have been blocked off on our system. sorry for any inconvenience caused. Regards Russell Newby General Manager

90%

perfect location, great price and more than you'd expect for your money

  • Novice Nomad
  • 13 Jan 2012
  • Anonymous
  • England
  • Female 18-24
  • (1 review)


90%

The staff is excelentt... Good hostel.

  • Novice Nomad
  • 06 Jan 2012
  • Anonymous
  • Brazil
  • Male 31-40
  • (3 reviews)


73%

It was very noisy. The heating was off during my entire stay and there was a window that would not close which made it very noisy as all the sounds from the street and the downstairs bar got into the room. There was also no common room apart from down in the bar/pub that I could find.

  • Novice Nomad
  • 06 Jan 2012
  • Anonymous
  • Sweden
  • Female 18-24
  • (1 review)


80%

Took one hour for food to arrive, without telling us about delay. They mis advertised the price and wouldnt help rectify so we paid alot more than what was on booking page. We were travelling in a big group and when entering the room one of the nights 2 staff members stopped us and accused us of taking randoms in to the rooms, they did a head count of all beds and found we had paid for everyone then apologised.

  • Novice Nomad
  • 30 Dec 2011
  • Anonymous
  • New Zealand
  • Mixed Group 25-30
  • (2 reviews)

Owner Comment (Show)
Hi thanks for your feedback. I'm sorry you had to wait longer than usual for your food, however with a small kitchen such as the one we have, waiting time can increase when lots of orders come in at the same time. As for your booking, we will always honour the amount on the booking confirmation that is emailed out to guests so I can only assume you must have miss-read the booking page. I would also like to point out that we take the security of our guests very seriously and this is why my staff will check for 'randoms' when people try to enter the building late at night. Many thanks

70%

Great location. We expected new years eve to be a bit loud during the night but the other nights we had a lot of disturbance such as fire alarm, drunk people knocking on the door, neighbors not acting respectful.

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • Sweden
  • Couple 25-30
  • (2 reviews)

Owner Comment (Show)
Hi thanks for your feedback. I can only appologise if some of our other residents in the hostel were overly rowdy. Unfortunately some people take no account for people who wish to sleep, especially during the festive season. Can i suggest next time you contact reception so we can deal with these guests. Many thanks

90%

need a kitchen so guests can prepare meals etc

  • Novice Nomad
  • 25 Dec 2011
  • Anonymous
  • Australia
  • Male 41+
  • (1 review)


100%

HI,I'VE SPENT A CHRISTMAS LOVELY WEEK END. THANK YOU TO ALL THE FRIENDLY STAFF


70%

Better Breakfast, like offering fruit! - Also locks on the bathroom doors! Excellent bar and location though! Great prices for the beverages! And the room had some character and the staff were really nice, but not suitable for a long stay as there was no hostel atmosphere or lights for individual beds! And no lockers, which is what the description promised!

  • Novice Nomad
  • 22 Dec 2011
  • Anonymous
  • England
  • Female 18-24
  • (2 reviews)

Owner Comment (Show)
Hi thanks for your feedback. I'm glad you had you a good stay and enjoyed our bar. I have noted your comments regarding the lock in your bathroom and our maintenance man will fix it tomorrow. We do have lockers under each bed and there are additional lockers in our club for passports and laptops. We hope to see you again soon next time you return to Brighton Many thanks Russell Newby General Manager

86%

Great location, the rooms had a spruce up since last time I was there. Great value.

  • Novice Nomad
  • 17 Dec 2011
  • Anonymous
  • England
  • Mixed Group 18-24
  • (1 review)


100%

The beds were comfy, staff were very helpful, great location, great value for money

  • Novice Nomad
  • 17 Dec 2011
  • Anonymous
  • England
  • Female 18-24
  • (1 review)


63%

St. Christopher's was very noisy, especially since some genius decided that bolting the window open was a good idea. And when we complained about it, nothing was done. Otherwise it was nice and clean and breakfast was nicely prepared and varied. I suspect had the windows been fixed it would have been fairly warm and quiet.

  • Novice Nomad
  • 16 Dec 2011
  • Anonymous
  • England
  • Mixed Group 18-24
  • (1 review)

Owner Comment (Show)
Hi Thanks for your feedback I'm sorry you found our hotel/hostel a bit noisy. Because we market ourselves as a party hostel some of our guests take this to an extreme without showing consideration for other guests. With regard to you window, I personally tried to close it but unfortunately it was jammed tight and could only be closed once a builder attended after the weekend. I hope this didn't cause you too much discomfort. Regards Russell Newby General Manager

90%

very nice

  • Novice Nomad
  • 12 Dec 2011
  • Anonymous
  • Italy
  • Male 31-40
  • (1 review)


93%

It was infinitely better than what I was expecting. Prime Location. Very nice little bar/pub downstairs with good prices. I will be coming back for sure. (I stayed in a private two-person room)

  • Novice Nomad
  • 08 Dec 2011
  • Anonymous
  • USA
  • Female 18-24
  • (1 review)


96%

St. Christophers was a lot of fun. The facilities were great and an awesome bunch of staff..

  • Novice Nomad
  • 06 Dec 2011
  • Anonymous
  • Australia
  • Male 18-24
  • (1 review)


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(77 results)

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
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View all Brighton Hostels
  • 83%

  • Overall Rating
  • From 174 ratings
  • 80%Character
  • 80%Security
  • 97%Location
  • 81%Staff
  • 82%Fun
  • 75%Cleanliness

Latest Review

  • 30 Jan 2012 (70%)
  • Hostel was a bit run down, beds weren't very comfy. Had issues with the locks which was really frustating. The bar music was very ...
  • Read more...
  • Anonymous

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