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St Christopher's at The Palace Hotel Reviews

10/12 Grand Junction Road, BN1 1PN, Brighton, England

Reviews & Ratings Explained

81%

Rating
1827 Total Reviews
  • 85%Value For Money
  • 78%Security
  • 94%Location
  • 82%Staff
  • 77%Atmosphere
  • 74%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

It was really nice experience for me being so close to seafront and pier and enjoying nearby attractions at anytime.It is good place to stay indeed.

  • 13th Apr 2014
  • Novice Nomad
  • Anonymous
  • Pakistan
  • Female, 31-40
  • (1 review)


86%

It was amazing for the price. Pros: Outlets by my bed, clean bed, free breakfast, cage underneath to store my stuff (wish I knew this beforehand, would have brought a lock), they let me in at 4am coming back from clubbing, right by the pier

  • 11th Apr 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


74%

Wifi did not work in the room at all. Our room was above the Belushi's which is very much a nightclub at this location. Our floor was shaking and music was blasting until just after 2 AM; we were not warned about this. I usually always stay at St. Christopher's Inns, and I'm staying at another in the future, but I would not stay at this one again.


80%

Definitely a lively environment! There's a bar downstairs and the evenings are quite active and noisy; however, all of Brighton is quite lively and active at night! The location couldn't be better, especially for the price! Would definitely recommend, great stay for a few days trip :)

  • 10th Apr 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


86%

Excellent value for money, mid-week off peak. No guest kitchen, but a very good, free continental breakfast.


86%

This is a great hostel. Nor frills for sure (bit shabby around the ages) but clean. The best thing about this place is the location- absolutely amazing for the price! Our room even had a view of the Pier! I'd definitely stay again :)


77%

Not a bad place. Friendly staff, decent food at decent prices. Comfortable beds, bathrooms aren't kept in the best state though. Can't beat the location.

Owner Comment (Hide)
Hello Good to hear you enjoyed your stay with us. Our rooms get cleaned daily but we do rely on the guests to keep them clean and tidy during their stay. We do hope to see you again soon! Regards Ash

86%

Staff are lovely. It's cheap and in the perfect location (if you don't know Brighton, you can always find your way back since it's so close to the pier). It is a party hostel though; there will be loud music until 2am, so don't plan a romantic break or a quiet getaway for pensioners. Great place to crash - excellent mattresses, nice rooms, always warm inside despite it being an old building. Shower not so good & free breakfast so-so & at awkward times.

Owner Comment (Hide)
Hello! We're glad to hear you had such a good time with us! We are a party hostel, but the loud music only goes on til 2am at the weekends. Sunday to Wednesday is much quieter. We would love to know exactly what you felt was wrong with the shower and breakfast, we always aim to improve our guest's stays! We hope to see you again soon! Regards Ash

89%

Location can't be beaten, literally right next to the Brighton Pier. The bar can be really good and drinks reasonably priced. The only downside is a lack of a place to chill, because there is only the bar area. But otherwise I would highly recommend for a weekend in Brighton! Enjoy :)

Owner Comment (Hide)
Hello Glad to hear you had such a good stay with us here in Brighton! Guests are more than welcome to come down and chill out in the bar at any point while it's open. We do hope to see you again soon! Regards Ash

80%

excellent location right near the pier, however the heating was on and the place was a sauna. not the cleanest St Christophers I've stayed, But I would stay there again.

Owner Comment (Hide)
Hello, It's good to hear you had a good stay with us, and we apologise for the room not being up to standard; the rooms do get cleaned on a daily basis. Our heating stays on over winter, until the weather stays warm enough to turn it off. We hope to see you again soon! Regards Ash

100%

A fabulous hostel with amazing facilities, lovely hot showers really comfortable beds, a tasty and health breakfast, and staff ready to help out when ever needed. A big thank you to Jojo the Australian receptionist and Pablo and Paul for having warm welcoming personalities and also to the other members of staff that provide a first class service.

Owner Comment (Hide)
Hello! Glad to hear you had such an amazing time here with us in Brighton! We strive to make sure all out guests have such a good stay every time! We do hope to see you again very soon! Regards Ash

91%

We stayed here for 1 night, 5 girls in a female 6 bed dorm, it was perfect for what we needed in a great location!! Would definitely stay again. Only downside would be other people staying there were very noisy, we returned from our night out at 3am, and people were noisy from then until about 5am, other than that a great stay.

  • 8th Mar 2014
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hello! We're glad to hear you had such a great stay with us! We do apologise for the noise of the other guests, we do hope that all our guests respect each other's stay. We do hope to see you again soon! Regards Ash

97%

Really nice warm welcome by the staff. Great view of the sea. Close to the shops and night life and really cool bar at the bottom. Really comfy beds, better than i was expecting from a hostel. Fantastic price and free wifi Cant go wrong!

Owner Comment (Hide)
Hello! We're glad to hear you had such a good time with us here, thanks for taking the time to write a review! We hope to see you again soon! Regards Ash

86%

Nice! Quiet during the week, but I bet Belushi's is good on a weekend. Private room was perfectly fine, comfy, clean and practical. Towels were a nice touch. Pancakes in the morning!

  • 4th Mar 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hello Glad to hear you had a good time with us! We do get very busy at the weekend when the party is in full swing! Good to hear the room was great too! We hope to see you again soon! Regards Ash

89%

Always have fun staying here. But they need to sort out the key cards for the doors! Also, they don't have a kitchen you can use which is unusual for a hostel these days. But overall nice, clean and cheap during the week.

Owner Comment (Hide)
Hello, Glad to hear you enjoyed your stay with us! We are in the process of looking into a long-term solution to the door key problem, until then we can only advise to reset your key before going up to your room. We don't have a kitchen for hostel guests to use, but we do have a cheap menu on offer, with 25% discount for guests. We do hope to see you again soon! Regards Ash

40%

Good breakfast but no kitchen. Noisy at night because of the bar underneath the rooms. Staff incompetent and unfriendly and no internet in the room i slept in. They had internet in the bar which was still very slow. But it was cheap and located near the pier.

Owner Comment (Hide)
We apologise for the noise disturbance. Rooms on the 1st floor are generally the noisiest, but the further up the building you go, the less disturbance there is from the bar. I' m also sorry that you found the staff to be incompetent and unfriendly. We have a super fun and friendly team working here, but we have been short staffed quite recently and the team have been stretched. I am upset that this had a negative impact on your stay as customer service is of paramount importance to us

100%

Had a brilliant time here, the bar downstairs is great fun. All the staff were friendly. Breakfast was good. Would stay here again. Right on the seafront.

  • 1st Feb 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Heya We're glad to hear you had such a good time with us! We take customer reviews very seriously. Thanks for taking the time to share your thoughts with us! We hope to see you again very soon! Regards Ash

100%

everithing was good i suggest everybody

Owner Comment (Hide)
Hello, It's good to hear you enjoyed your stay with us! Thank you for the amazing review! We hope to see you again soon! Regards Ash

74%

Security was great - keycard and pin code access. Great location right on the beach, and a short walk to everything. Location and super cheap made it a good place to stay the night - beds were also pretty comfy too. Cleanliness definitely lets the place down. Our ensuite was disgusting and looked like it hadn't been cleaned in a few days - the shower drain was blocked so within minutes you were standing it a pool of water. Bar downstairs is ok but not that cheap - everywhere else is way better!


80%

Despite there was a loud karaoke in the pub, I could sleep since I was very tired, but this place isn´t the best to stay if you are not looking for party everyday. For 3 days max is fine. Besides that, the place is ok, the bed was comfortable, well located, and seemed clean to me. There are details which can make the place better, like the fact that the key given when checking in doesn´t work (normal issue, apparently), too many deposits, a bath mat for the shower will be very convenient, etc.

Owner Comment (Hide)
Hello, We're sorry to hear that your stay was not as pleasant as you'd have liked. We do have loud music in the bar at the weekends, and recommend that guests wishing to avoid this book rooms on the higher floors. We understand the inconvenience of having to reset the card keys, and are happy to do so as often as necessary while we explore a more long-term solution. We do advise guests to keep their card keys away from phones and credit cards as this can reset them. Regards Ash

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