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St Christophers at The Mosaic House Reviews

Odboru 4, Prague, Czech Republic

Reviews & Ratings Explained

88%Overall Rating

From 507 ratings
  • 89%Character
  • 89%Security
  • 87%Location
  • 85%Staff
  • 88%Atmosphere
  • 92%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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70%

When we arrived at 10pm, the music was so loud we couldn't make ourselves heard by the receptionist. It was very stressful. Even the "quiet" common area is insufficiently insulated from the din of the bar/stage. We didn't find any opportunity to relax. It seems the building is super eco-friendly, but the staff didn't have much information about it. I would really like to have learned more. This would have redeemed the experience for me.

Owner Comment (Show)
We know that the music is loud sometimes and especially when it's bands on stage. But we are both a busy bar as much as a hostel and I'm sure the website says we have a lively bar. We know it's a bit of a problem with the reception located in the lobby right next to the bar. How ever the music is turned off at the latest 1am every night. We will make sure all staff learn more about our eco-friendlyness so we can pass the information on to guest :) /Management

93%

Good location. Good bar

  • Globetrotter
  • 23 Jan 2013
  • Anonymous
  • Australia
  • Male, 18-24
  • (37 reviews)

Owner Comment (Show)
Thanks! ' /Management

97%

A 4-star hotel experience. The private double ensuite rivals most upscale hotels. Very clean, excellent 'green energy' features, helpful staff and a good location (easy walk to St. Charles Bridge and Old Town square). Will definitely visit again. The Mosaic House set a high bar as my first hostel 'experience'... the robes and slippers where a great touch. I have yet to find another hostel that matches the value and comfort of The Mosaic House. Highly recommended.

  • Novice Nomad
  • 23 Jan 2013
  • Anonymous
  • USA
  • Male, 41+
  • (2 reviews)


77%

Great style, very clean, good internet speed. Pretty much a great hostel, but I did get robbed right outside the hostel.

  • Novice Nomad
  • 20 Jan 2013
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
You got robbed outside our hostel? I'm very sorry to hear that and I hope it will never happen again. Take care and enjoy the rest of your travels. /Management

93%

had an amazing time here! the staff are really friendly and good to hang with. the rooms are secure,clean and big. really close to walk to everything and cheap. the only downside is no kitchen. would definetly recommend staying here!

  • Novice Nomad
  • 19 Jan 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (2 reviews)

Owner Comment (Show)
We know that the lack of a kitchen is a problem for travellers on a budget but it's a health and safety risk with that so therefore we offer all our guests 25% off when ordering food in the bar. It's a great deal no other hostel offers :) Thanks for taking your time to tell us what you think, it means a lot. /Management

77%

Awesome room-- everything was clean. The insuite bathroom was excellent. Staff were unable to recommend anything around the city-- we asked where we could get a quick cup of coffee and they directed us to the breakfast buffet! You have to pay for locker storage, which is bullsheesh. It is definitely more of a hotel than a hostel.

Owner Comment (Show)
Hmm... I'm surprised the staff couldn't point you to the closest coffee shop. We'll have a look into that, everyone should know these kinda simple things. Maybe a missunderstanding!? None of the morning staff is native english speakers. Yes you have to pay for our lookers but it's not much and it's worth it to keep your bags safe during the time your out and they're also insured. /Management

93%

This hostel is amazing! Really is like a hotel but with the atmosphere of a hostel. I enjoyed a lot my stay at the mosaic. Definitely i recommend this hostel.


73%

laundry was too damn expensive. 11€ a load... really? also, oftentimes the staff would sit at the desk having what were obviously purely social conversations while I stood there and they would only help me after five minutes of waiting. the times this didn't happen though, the staff was really great!

  • Novice Nomad
  • 17 Jan 2013
  • Anonymous
  • USA
  • Female, 25-30
  • (5 reviews)

Owner Comment (Show)
I really do hope from the bottom of my heart the staff were not having social conversations while our guests are standing there waiting!! I'll have words with reception about this to make sure it never happens again. /Management

80%

We stayed in private room with an ensuite bathroom. It was clean, spacious, and nicely decorated. However, we were able to clearly hear the music blaring from the private party THREE STORIES BELOW. Check-out time is at noon, but the cleaning staff opened our door without any warning around 11am. We talked to the receptionist and he apologized profusely, but it was a little jarring. Overall, Mosaic House is a great deal, but lacks the character and personality of smaller hostels.

Owner Comment (Show)
First we'd like to thank you for taking the time to tell us what you think, it's important for us to know what we do good and what we can do better. I'm sorry about the housekeeping coming in too early on check out day, we'll make sure it doesn't happen again. We know that the music sometimes can be a little loud and we're trying to keep it down after midnight. /Management

73%

The hostel was good value for money. The facilities are all good however it is to much like a hotel for my liking. Some people might like it but for me there was no atmosphere like you get at a smaller hostel. If travelling alone I would look elsewhere if you want to meet people.

  • Novice Nomad
  • 17 Jan 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (4 reviews)

Owner Comment (Show)
Thanks for taking your time to rate us! We thought our Belushi's bar was the perfect place to hang out and meet new people.. We'll have a look into what we can do to make it easier for our guests to meet :) /Management

90%

Great hostel!! Everyone was nice, room was great, bathroom as well! everything is pretty and clean! Feels like you are in a hotel! There's a great bar downstairs, always playing nice songs and somedays with live music! Great hostel if you are looking for party!

  • Avid Traveller
  • 17 Jan 2013
  • Anonymous
  • Brazil
  • All Female Group, 18-24
  • (10 reviews)


97%

All around awesome

  • Novice Nomad
  • 16 Jan 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (2 reviews)

Owner Comment (Show)
Cheers, glad to see you had a good time! /Management

80%

very cheap but very goooooood!

  • Avid Traveller
  • 15 Jan 2013
  • Anonymous
  • South Korea
  • Mixed Group, 18-24
  • (15 reviews)

Owner Comment (Show)
Thanks for taking your time to rate us! /Management

93%

Everything was great but don't forget to bring your own locks. And computers in waiting lounge are terrible. You should update them.

  • Novice Nomad
  • 15 Jan 2013
  • Anonymous
  • Turkey
  • Male, 18-24
  • (3 reviews)

Owner Comment (Show)
Thanks for your feedback! We'll have a look to see what we can do about the computers in the lounge room to make them better :) /Management

70%

Everything looks new but the light kept turning off automatically very often so i had to open the door again and again. I have no idea if it was only my room's problem or not.. And the light was really really dark so i cannot even see the book but at the third night the light was fixed but i didn't know it was the problem of light.. FEMALE staffs were very very rude and they don't really care about guests. They seems very annoyed when i asked for help but male staffs were kind.

  • Novice Nomad
  • 14 Jan 2013
  • Anonymous
  • South Korea
  • Female, 18-24
  • (2 reviews)

Owner Comment (Show)
It might have been a problem with the light in your room then but glad it got sorted. The lights has a dimmer so if you hold the button the light will go bright. Sorry about your bad staff experience, it should never happen and we'll make sure that this is being delt with asap. /Management

100%

Great Hostel ... Thank u guys ;)

  • Novice Nomad
  • 14 Jan 2013
  • Anonymous
  • Colombia
  • Female, 18-24
  • (5 reviews)

Owner Comment (Show)
Thank you :) Hope to see you back some day! /Management

83%

really new and clean hostel!! great staffs!!!love this hostel. I know the bar in the ground floor is a bit noisy but it's still acceptable

  • Avid Traveller
  • 14 Jan 2013
  • Anonymous
  • South Korea
  • Female, 31-40
  • (10 reviews)


93%

Bathrooms in rooms were super nice. Loud music till late at night. Booked a 6 mixed dorm for 2 of us, first night had a full room, only us the next two nights. Nice walk to old town and and all the sights.

  • Novice Nomad
  • 13 Jan 2013
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (5 reviews)

Owner Comment (Show)
Gotta be lucky sometimes, super nice when the dorm is empty :) Glad you enjoyed your stay here! /Management

100%

far exceeded expectations, in walking distance to everywhere, beautiful, clean, friendly, helpful.

  • Novice Nomad
  • 13 Jan 2013
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Show)
Thanks for a great review! /Management

93%

Great value for money, although I would be happy to pay a little more to have breakfast included... and free lockers. ;)

  • Novice Nomad
  • 13 Jan 2013
  • Anonymous
  • Hungary
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Thanks for your feedback! /Management

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