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St Christophers at The Mosaic House Reviews

Odboru 4, Prague, Czech Republic

Reviews & Ratings Explained

88%Overall Rating

From 505 ratings
  • 89%Character
  • 89%Security
  • 86%Location
  • 85%Staff
  • 88%Atmosphere
  • 92%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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77%

I was a little put off at first by the fact that there's a bar in the hostel but it actually wasn't a problem at all and was in fact very convenient. The food served was GREAT, best veggie burger I've ever had. I liked that there were several vegetarian options on the menu. The music could be blasting all night but on the next floor up it was barely audible. The wireless was a little sketchy from time to time in the rooms but other than that worked well. I loved how eco friendly this hostel is.

  • Novice Nomad
  • 07 Jan 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (6 reviews)

Owner Comment (Show)
Thanks for your feedback! Happy to see you enjoyed your stay here :) Hope to see you again on your next visit to Prague. /Management

63%

I did like this hostel for all its flaws, first and foremost the staff were very unhelpful. Our bathroom flooded whenever somebody took a shower and it took a few days to get that fixed. It's just a quick hop on the tram from the metro and main station, and within walking distance of everything else in the old town. It was kept very clean and is good value, with a number of good places to eat nearby. Avoid drinking at the bar, the service is bad and you will be overcharged.

  • Novice Nomad
  • 06 Jan 2013
  • Anonymous
  • Australia
  • Couple, 18-24
  • (8 reviews)

Owner Comment (Show)
First I'd like to say we're really sorry to see that you had a bad experience with the staff! This is not ok and we'll make sure this never happens again. /Management

100%

the location is in the downtown near the dancing house, nearly perfect! the room is comfortable and the shower room is awesome, you gonna love it! the breakfast is delicious and worthy! but my lamp can't be used and for the wifi some apps can't get the signal generally it's very worthy for such price, I will definitely go back again if visiting Prague in the future. btw, there is a currency exchange in the face of this hostel 1 euro for 24 CZK without service charge (1/6 2013)

  • Novice Nomad
  • 06 Jan 2013
  • Anonymous
  • Taiwan
  • Male, 18-24
  • (8 reviews)

Owner Comment (Show)
Thanks for a great review! It's very nice to see you enjoyed your stay here with us and we hope to see you again on your next visit to Prague. /Management

73%

The facilities are nice & clean. However, my friend and I had a nasty encounter with a male staff member when we came down at 4am to discuss the possibility of switching rooms because of a distasteful incident that had occurred with one of my roommates. Instead of answering our questions, he got extremely defensive and argumentative, claiming none of it was his fault. We ended up switching to another hostel because of his incompetence, which is too bad b/c I may have otherwise enjoyed my stay.

  • Novice Nomad
  • 06 Jan 2013
  • sk002
  • USA
  • Female, 18-24
  • (9 reviews)

Owner Comment (Show)
I'm very sorry to hear about this and I hope this was all a missunderstanding. That you because of this ended up going to another hostel is a big concerne and I will investigate this asap and make sure these things doesn't happen again. /Management

47%

facilities = good. staff = awful. unkind. now honest. they meke my feel so bad. you are worst hostel.

  • Novice Nomad
  • 06 Jan 2013
  • Anonymous
  • South Korea
  • Female, 18-24
  • (3 reviews)

Owner Comment (Show)
I'm very sad to see you felt like you were treated bad by our staff. This is a big concern since we push for not only great but exellent customer service. For us nothing is as important as having happy, satisfied guests, knowing that we gave the very best costumer experience we possibly could. Somewhere we faild this time and it will be number 1 on my list to make sure this doesn't happen again. /Management

93%

We only stayed for just one night, but we had fun. Especially with the Pub Crawl the staff organized!

  • Novice Nomad
  • 05 Jan 2013
  • Anonymous
  • Germany
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Thanks for a good review! Hope you stay a little longer next time :) /Management

70%

I was a solo traveller in the girls dorm. Although the hostel is clean, its too big to meet people and is hard when most people seemed to be travelling in pairs or more. The only hostel run outing is the pub crawl, which I think is a waste of money (16 euro for 1hr drinks when beer is a cheap as 1.50euro). If you do decide to stay here, venture across the road to the Cafe Royal, great food and beer cheaper then the hostel!

  • Novice Nomad
  • 04 Jan 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (3 reviews)

Owner Comment (Show)
Thanks for your feedback. We know it sometimes can be hard to meet people in a big hostel, and it's true we have a lot of bigger groups staying here. We hope you had a good stay here anyway and we hope to see you back again! /Management

80%

This is a very modern and well kept hostel, much more like a hotel and quite good value. Staff were not overly helpful though and the restaurant is quite expensive for what it is. That said, it was a good hostel experience.

  • Novice Nomad
  • 04 Jan 2013
  • Anonymous
  • Australia
  • Female, 25-30
  • (5 reviews)

Owner Comment (Show)
Thanks for your feedback, it means a lot to us to know what we do good and what we can do better! /Management

100%

Best hostel i've ever been!!

  • Novice Nomad
  • 04 Jan 2013
  • Anonymous
  • Chile
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Thanks for a great review! /Management

73%

The hostel was the best one I"ve ever been to! The building is very new and beautiful and there's a great bar, where you can meet lots of other travellers. Some of the staff were very nice and helpfull, but others were really rude and unpleasant. The wifi didn't work so well and the cleanliness was not very good too.

Owner Comment (Show)
We're sorry to see you didn't find all staff nice :( We will get on top of this because it's very important to us that all our staff is nice, helpfull, and pleasant!! /Management

100%

The hostel is amazing! Very clean,big and nice hostel with a cool staff. The Bar Hop was super, we did the NYE party and we met plenty of new friends. Was fun, with good food and drinks! I think I will come again in summer time.

  • Novice Nomad
  • 03 Jan 2013
  • Anonymous
  • Brazil
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Thanks for a great review! We hope to see you back here in the summer and until then stay safe and enjoy the rest of your travels. /Management

90%

We stayed for 3 nights. It was close to the subway station and easy to find. We liked the programs on the stage every night. The burgers are super delicious!! The staff was nice. Our room was great. We loved the little details of the design. The bathroom was mosaicked and there was a huge shower head. A super market is around the corner. The sights are close. We´ll come back!

  • Novice Nomad
  • 02 Jan 2013
  • Anonymous
  • Germany
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Show)
Thanks for a great review! We hope to see you again soon. /Management

87%

It is the average big chain: modern, professionally run, nice bar (even if too loud after a day of sighseeing). But I hated the bedroom. I stayed on the 8 beds one and it was ridiculously small. They forgot about the 8 people supposed to occupy it. The lockers only take space because they are unpracticle. The lights turn themselves off after a few minutes and the motion detector doesnt see you on top bunk (which is dangerous to climb down from). There is no space for you to arrange your stuff.

Owner Comment (Show)
Thanks for taking your time to tell us what you think. It's very important to us to know what you think. Sad to hear you didn't find our facilities satisfying. The "underneath bed" lockers are not meant to take any space at all since they are sitting under the beds. Every bed is equipped with a reading light so if the main light in the ceiling is off it will make it easy enought to see what you're doing. But despite this it looks like you had a good time in Prague. Take care and enjoy the rest of your travels! /Management

97%

Great hostel! Great staff! Would definitely come back here!!

  • Novice Nomad
  • 02 Jan 2013
  • Andypandy89
  • Ireland
  • Male, 18-24
  • (9 reviews)

Owner Comment (Show)
Great to see you enjoyed your stay here, we hope to see you back soon! /Management

80%

Great facilities and atmosphere with the bar downstairs. Staff were VERY rude and some had a really bad attitude, which was a downside of the stay. Location is about a 10-15 minute walk from the City centre.

  • Novice Nomad
  • 30 Dec 2012
  • Anonymous
  • Australia
  • Female, 18-24
  • (6 reviews)


80%

Really nice hostel that looks more like a hotel. The staff are hit or miss, some being rude and others quite nice. The price jumps x3 during busy seasons / NYE, so try to book early

  • Avid Traveller
  • 29 Dec 2012
  • Anonymous
  • Jamaica
  • Male, 25-30
  • (11 reviews)

Owner Comment (Show)
Thanks for taking your time to tell us what you think! Sad to hear that some staff came across as rude, that's not ok and we will work harder on customer service so we be sure this never happens again. /Management

87%

Probably the nicest hostel that I've ever stayed at. The 4 bed mixed dorm was more like something out of a hotel with a great en suite bathroom and tasteful decor. As for the staff, they were extremely helpful and friendly; a special thanks to Roman and Matt who made the stay even better by giving advice on where to go, what to do, and in general just being genuinely friendly.

  • Novice Nomad
  • 28 Dec 2012
  • Anonymous
  • Finland
  • Male, 25-30
  • (1 review)


83%

I enjoyed time in hostel but my roommates were quite drunk and loud even after 12:00am I had difficulty getting good sleep. Maybe you can set a rule not to drink or make noise after 12:00

  • Novice Nomad
  • 28 Dec 2012
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (2 reviews)


97%

Very clean and updated. Loved the restaurant downstairs with the bar and music.


97%

Great hostel. Wished the other cities we went to had availability for the St. Christopher's there. Clean rooms, good showers, bar/restaurant on ground floor, and welcoming staff. Would stay there again. Internet was kinda crappy though.

  • Novice Nomad
  • 26 Dec 2012
  • Anonymous
  • USA
  • All Male Group, 25-30
  • (5 reviews)


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