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Stars Hotel 26 BAT SU Reviews

26 Bat Su, Hoan Kiem dist, Hanoi, Vietnam

Reviews & Ratings Explained


161 Total Reviews
  • 85%Value For Money
  • 90%Security
  • 85%Location
  • 80%Staff
  • 70%Atmosphere
  • 80%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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This is a family business and the son speaks very good English but when he wasn't around it was VERY difficult to communicate with staff. He was very helpful though. We had a twin ensuite room which was so tiny there was about 10cm between the end of the beds and the wall, the furniture inside was nice though. They did let us store our luggage there (in the corridor albeit) whilst we went on our overnight Sapa and Ha Long Bay excursions. We had booked those through hotel - very easy and quick.


We had a really nice stay at the Stars Hotel. The location is perfect, right in the Old Quarter so the most cosy part of the city you can explore walking. The street is not too busy, so it isn't too noisy. The staff is friendly and Ms. Ann helped us very well with the airport pick up. So was really helpful and friendly. If you want to, they can help you plan the next part of your trip, with tours to Sapa and Ha Long Bay. Really a pleasant stay here!

  • 4th Jul 2015
  • Novice Nomad
  • Anonymous
  • Belgium
  • All Female Group, 18-24
  • (1 review)


The location very strategic, receptionist good English proficiency and great tour package introduced by her. She will explain on all the cheats and don't outside, very safe and reliable person. Definite recommend to stay here and we stayed for 4 nights in total.

  • 27th May 2015
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Female, 18-24
  • (1 review)

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