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Stars Hotel 26 BAT SU Reviews

26 Bat Su, Hoan Kiem dist, Hanoi, Vietnam

Reviews & Ratings Explained


161 Total Reviews
  • 70%Value For Money
  • 80%Security
  • 70%Location
  • 60%Staff
  • 50%Atmosphere
  • 70%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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This is a family business and the son speaks very good English but when he wasn't around it was VERY difficult to communicate with staff. He was very helpful though. We had a twin ensuite room which was so tiny there was about 10cm between the end of the beds and the wall, the furniture inside was nice though. They did let us store our luggage there (in the corridor albeit) whilst we went on our overnight Sapa and Ha Long Bay excursions. We had booked those through hotel - very easy and quick.

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