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Stars Hotel Reviews

26 Bat Su, Hoan Kiem dist, Hanoi, Vietnam

Reviews & Ratings Explained

86%

Rating
158 Total Reviews
  • 92%Value For Money
  • 89%Security
  • 100%Location
  • 89%Staff
  • 74%Atmosphere
  • 77%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

The location very strategic, receptionist good English proficiency and great tour package introduced by her. She will explain on all the cheats and don't outside, very safe and reliable person. Definite recommend to stay here and we stayed for 4 nights in total.

  • 27th May 2015
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Female, 18-24
  • (1 review)


91%

Great value for money, they let us check in at 5:30 when we arrived from Sapa with no extra charge!


89%

Friendly and helpful staff. Nice place to stay in Hanoi!


74%

staff speak mostly really English and are willing to help. Very flexible. Internet works in lobby. We left early in the Morning and they gave us some money for breakfast back! Very FAIR! If you arrive early in the Morning (by bus from Sapa) like 4 or 5 am do not forget to reserve Room for this day as well! Otherwise you will sleep on the bench till 10 am when room is ready.

  • 7th Feb 2015
  • Novice Nomad
  • Anonymous
  • Slovenia
  • Couple, 31-40
  • (1 review)


100%

The gentlemen at the reception was very helpful.


94%

Clean, spacious rooms, good location, friendly helpful staff!


94%

The staff here could not have been nicer, or more helpful! I was sick when I arrived, they recommended an English speaking doctor and offered to keep the room free in case we wanted to extend our stay if I didn't get better (which we did, and they were great about it). Free breakfast, clean and comfy rooms, and good location, would definitely recommend.




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