- USA, Female, 25-30
- Novice Nomad
- 7 reviews
the hostel was right next to the noisy parties in istiklal, it was impossible to sleep. the dormitory was a small cell, with a distance of around 20-50 cm between the beds. i booked two nights, and when i arrived there i realized i cannot sleep in this place at all. so i told the receptionist that i will stay there one night only and i would like to cancel the second night. he refused to refund the second night and was extremely rude.
Dear Tamar, As you mentioned above, our hostel is located in the middle of Taksim and Istiklal Street. This neighbourhood contains lots of pubs, cafes, restaurants and historical places. The noise that comes from out of the hostel is not our fault and we can not prevent this situation. I think you had to determine your expectations first and then you should make your reservation. As you know from your confirmation mail, you could cancel your reservation 1 day before your arrival. Noise comes from outside is not a valid reason for cancellation. Besides that you can not cancel your reservation and ask for refund when you come here. We definetely told you this issue. Despite your rudeness, we kept calm and talked to you politely. Best Regards, Stay Inn Taksim Hostel
- USA, Male, 41+
- 22 reviews
This place is currently having some renovations and when it is complete it should be great. The rooms were very clean and you had your own privacy curtain. Bathroom was adequate. The communal area was small, but there was room for people to be sociable. The staff were really friendly and came up with great suggestions on where to visit. Definitely would recommend.
- Colombia, Couple, 18-24
- Avid Traveller
- 12 reviews
It's under construction but it's gonna be amazing, best bed evah...10/10
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