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Stayokay Amsterdam Stadsdoelen Reviews

Kloveniersburgwal 97, 1011 KB, Amsterdam, Netherlands

Reviews & Ratings Explained

82%

Rating
1643 Total Reviews
  • 78%Value For Money
  • 86%Security
  • 92%Location
  • 85%Staff
  • 76%Atmosphere
  • 79%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Staff very helpful, bathroom was clean and always had hot water. Wifi didn't really work in the bedrooms though.

Owner Comment (Hide)
hi there thanks for great review. About the Wifi you're right, it's only downstairs.

94%

The staff is great. The guests keep to themselves which is nice if you like the quiet but not so great if you are looking to socialize.

  • 28th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you about our staff ! Great. Guests are perhaps maybe more sociable in our bar from 1700 till after midnight.

94%

Um dos melhores hosteis em que já fiquei.. todos os funcionários foram sempre muito simpáticos e prestativos. O hostel é super bem localizado, de frente para um canal, o que me permitiu fazer todo o percurso a pé mesmo. Achei muito boa as instalações, existe um restaurante bem legal, dei sorte de ficar em uma cama de frente para o canal, os quartos só poderiam ter mais tomadas. O cafe da manha também é muito bom, enfim, achei que super compensa custo beneficio.


89%

The hostel had a great location and the rooms and facilities were consciously cleaned. 2 things though: only 3 sockets for a 20-bed female room, and twice a male staff member came inside, which kind of beats the whole point of staying on a girls only dorm.

Owner Comment (Hide)
Hi there, thanks for your overall great rate. You can charge stuff @ reception. Our reception team is about 15 persons, and one quiet(er) nights there is a change there is only a male staff-member.

77%

The location of the hostel is great, you can reach most of the sights in 10-20 minutes by foot. The breakfast is nice. The only major minus was the bathroom which smelled really bad and was absolutely inconvenient. Therefore I personally couldn't and wouldn't stay longer than two nights.

  • 23rd Jan 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, great to hear you enjoyed our location, breakfast and staff. Feel free to always warn reception in case some extra cleaning needs to be done.

74%

Had a nice stay here but there wasn't much in the way of atmosphere. The one plug in the room is a little frustrating but that's been said before. Breakfast is great and the reception staff were friendly, the beds were comfortable and the bathrooms were clean. I didn't want a party hostel but a little more life in the bar/reception would have been nice. Overall a good stay but probably wouldn't stay here again

Owner Comment (Hide)
Thanks for your comments, happy you enjoyed your stay, in high season we are more busy so also more lively.

80%

Overall a good place to stay, close to a lot of sights. Good supplied brekky. The bathrooms were a little dirty at times and smelt pretty bad. Rooms lacked power points and lights, but was okay as not spends much time in there. Chucked the prices up excess for the weekend, which is annoying for a traveller. Would stay here again.

Owner Comment (Hide)
Hi there great to hear you would stay again and your overall mark. Please feel free to come down to reception if an extra cleanup of the bathrooms seem necessary, no problem at all ! We do have a flexible price system, so on popular days prices may rise (which turns out to be the weekend most of he time ;-) Sorry it annoyed you, but good to hear we will see you again !

77%

A localização é ótima, central e tranquila, as instalações também são muito boas. Aponto como ponto negativo um senhor que lá trabalha, mais velho e que fica na recepção à noite, ele me pareceu um pouco grosseiro no trato, deixa muito a desejar para um local que tem como publico alvo os jovens. Os demais recepcionistas sao ótimos e o café da manhã (pequeno almoço) é satisfatório.


69%

Hostel is too expensive but staff is very helpful and location is good 10 min walk to city center

Owner Comment (Hide)
Hi there. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central location and facilities. We regret that this was not your impression and offer our apologies. Great to hear you enjoyed our staff and location.

60%

Tiny showers

Owner Comment (Hide)
Great to see you enjoyed our security and location. Our showers are of a normal regular size, a pity you did not enjoy them. In general we get good reviews on our staff and friendliness. In case you want to elaborate on some things which might have gone wrong, feel free to e-mail me on stadsdoelen@stayokay.com . Kind regards, Jesse - Front Office & Customer Service

57%

staff was cool and helpful, location is amazing. atmosphere was pretty average and i was there on a saturday night, and the people in my room were abusive, slept with a pair of scissors in my pocket my last night as this group of arabic men were accusing me of stealing a pair of shoes (which were like 6 sizes too small) and one of the guys tried to get into my locker. nothing the staff or place could do it was just my experience. but disregarding that it is ok, not amazing.

  • 17th Jan 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
hi there, I do remember we spoke at the reception for a bit. If you really felt that uncomfortable in your room we were more than happy to switch you to another room. We do have 2 female only dorms for guest who prefer so. I regret you did not enjoy your stay. Kind regards Jesse - Front Office and Customer Service employee.

71%

No tv room or lounge no kitchen

Owner Comment (Hide)
Hi there , thanks for your 7.1 I would like to inform you we do have a TV room, all the way in the back of the hostel, down the hallway on the right side, behind the wash-up area for your dishes. Our bar upstairs may also be used for chilling and lounging, you don't even have to buy a drink, it's your living/lounge room during your stay. True though, we do not have a kitchen. Great to see you love our location and Staff. Cleanliness and Value 4 Money. Regards, Jesse

91%

Hostel 5* !! Gostei bastante deste hostel . Super bem localizado, com excelente, vista um bom atendimento, segurança. O pequeno almoço bastante bom , relativamente a outros hostels onde já estive e nem isso tem . Recomendo!!

  • 16th Jan 2015
  • Novice Nomad
  • Anonymous
  • Portugal
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thanks you for great comments !

89%

Very friendly, kind, and engaging staff :)

  • 16th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
hi there, thanks for great mark, seems you had a good time with our staff. Hope to see you again !

66%

La ubicación estaba muy bien, al lado del barrio rojo y a 20 minutos caminando del centro de la fiesta. El staff era demasiado amable y siempre respondían a todas tus dudas. La limpieza no me pareció muy buena, los baños olían MUY MAL y el hostal era para familias o gente tranquila, si buscas fiesta no es el hostal adecuado

Owner Comment (Hide)
hi there great to hear you liked our location and friendliness of our staff. We do love to answer all your questions. Regarding the cleanliness we do have our own in house cleaning-team. So if the cleaning was not up to standard please really do feel free to come down to our reception, tell us, so we can do something about it straight away next time. Regards, Jesse

49%

No me gustó para nada el hostel ni lo recomendaría. Lo único que no está mal es el desayuno, pero no tiene cocina y los dormitorios parecen pabellones de cárcel igual que las duchas. Un hostel deprimente.

Owner Comment (Hide)
Hi there, a pity we did not met your expectations. In general we get a lot of good comments on our location and staff. We do have communal showers (separate guys/girls), maybe next time opt for Stayokay Vondelpark and Zeeburg if you prefer a modern look en ensuite showers. Regards, Jesse

83%

Great location, can reach everywhere walking. Good price for Amsterdam, but they only have big rooms. Not a big issue though. Breakfast is included and it's good. The only annoying issue was the lack of power outlets on the room, they can charge your phone at the reception but when I found out it was too late. In the overall it was a good hostel. In the overall, It was a great hostel.


86%

localização boa e de fácil acesso. Bar bom porém pouco badalado, talvez pelo tipo de música tranquila. Sem tomada nos quartos! apenas 1 tomada em um quarto para 12 pessoas! Isso foi péssimo. Café da manhã grátis e TOP! Tirando o problema das tomadas eu voltaria sim!


86%

Good classic hostel in an excellent location and with nice staff. Breakfast was very good with many options even for people with allergies. Dorms were cleans, big lockers and big bathrooms so no queuing. Only thing I was missing was a kitchen or at least a fridge, but otherwise a very nice stay!

Owner Comment (Hide)
thanks for great comments. !

94%

Location was great only a few blocks away from food places, shops and trams. The rooms and bathrooms were kept clean which is always nice. And definitely loved the free breakfast! Saves time and money instead of trying to go out and find a place to eat. Overall my stay was great and would recommend it to others.

  • 11th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


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