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Step Inn Guest House and Hostel Reviews

No.35 Jalan Pudu lama, Off jalan Pudu, Kuala Lumpur, Malaysia

Reviews & Ratings Explained

82%

Rating
891 Total Reviews
  • 84%Value For Money
  • 80%Security
  • 87%Location
  • 93%Staff
  • 83%Atmosphere
  • 75%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Brilliant little hidden hostel, cheap and perfect for the backpacker lifestyle, close to buket bintang, the LRT and all the the sights.

Owner Comment (Hide)
Thank you so much for your nice feedback, have a great journey ahead and we would like to see you again. Thanks and Regards, Step Inn Team.

86%

Very welcoming and knowledgeable staff. Dorms are simple, damp smelling and quite cramped, there's hardly space to put your bag, probably because the 4 bed dorm is actually a 5 bed dorm. The bathrooms are located in the hallway, simple and quite clean. Location is perfect, you can walk to almost all the tourist attractions and there's a very good and cheap Indian restaurant around the corner. Breakfast is included but I never tried it, I went to the indian restaurant instead.


97%

Awesome people, relaxed, and willing to chill and help

Owner Comment (Hide)
Thank you for your nice feedback, we appreciate it and anytime is future if you and your friends would like to come here we will be more then happy to welcome you here again. Thanks and Regards, Step Inn Team

91%

I really liked it. The staff was amazing and the location is great. The guesthouse has everything a good hostel needs and everybody was very helpful - even the cleaner. A very good choice!

Owner Comment (Hide)
Thank you so much for your great feedback, all the best for your rest of the journey and we would like to have you here again. Thanks and Cheers, Step Inn Team.

86%

Really nice hostel, extremely friendly staff, very easy to find and within a walking distance to many sights. Would definitely stay here again!

Owner Comment (Hide)
Thank you so much for your lovely feedback, we are happy to know that you enjoyed your stay here and we would like to welcome you here again. Have a great journey ahead and take care. Step Inn Team.

97%

Excellent staff. Best internet connection I've found at any of the places I've stayed at in Malaysia.

  • 15th Nov 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 31-40
  • (1 review)


80%

We enjoyed our stay - Location was great, price was right, bed was soft, staff was nice, coffee was hot, and we liked the book exchange. Other guests seemed to enjoy each other's company here - We are quiet and private so didn't take full advantage of the friend making opportunities, but we got good vibes. Hot water was lacking and the room was cramped with hard pillows and one very thin blanket - this is a hostel and we weren't expecting 5 star luxury! We would recommend this spot to others

  • 14th Nov 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Thanks a lot for your nice and kind review and we would be happy to have you guys here again. All the best for your journey ahead and have fun. Thanks, Step Inn Team.

83%

Staff is the best part. Maki (Polish guy) was super helpful. A good spot to stay for sure.

Owner Comment (Hide)
Thank you for your nice feedback, its good to hear you enjoyed your stay with us and we would like to welcome you here again for your next stay, have a great journey ahead and take care.

86%

Functional and nice Great staff Rooms a little bit old and dingy but fine Nice hot water showers perfectly good for the price

  • 28th Oct 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 25-30
  • (1 review)


57%

The staff were very nice, especially Victoria. The location was out of the way difficult to find it the first time around. The major complaint was that I was shown how to use the AC and it made it difficult the first few nights because the room gets extremely hot. Unbearable.


83%

Close to the big bus station and china town. Great staff. And good environment to meet people.


94%

Good place to stay for u few nights. Perfect value for the money


69%

Nice hostel.


97%

Possibly the best hostel I've ever stayed at! The facilities are basic, but they're clean & there's everything you need. The best part is the incredibly friendly & welcoming staff & the atmosphere that they manage to create. You immediately feel part of the family, & probably won't want to leave. Thanks guys!


51%

Stayed here for one night, got grossed out looking at the washrooms. Although the staff is excellent and very helpful, which was the only good thing about staying in this hostel. It could be a better place if the hygienic standards were better. Stay here if you're low on budget.


77%

Staff were fab, couldn't have been nicer or more helpful. Great having tea, coffee and water available. Directions were super. Place could do with a good scrub.

  • 27th Sep 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • All Female Group, 18-24
  • (1 review)


97%

Great hostel, very chill location. alot better value than reggae mansion which alot of people tend to stay at.


80%

Backpackers are a minority here, mostly 30+ people who can't afford the high Singapore prices and don't stay for the fun of it. Very good breakfast, high level of cleanliness and helpful staff.


94%

Stayed in the mixed dorm and I can't really complain about it. $5 a night. Free towel to use, free "simple" breakfast. Free water refill. The facilities are a little Spartan and the dorm is kind of small but I only use the room to sleep. There were some new staff members there when I stayed (Anya & Veronica I think) who did a really good job for it only being their first few days. Ophelia also gives a great walkthrough of the hostel and map. Beats reggae mansion IMO because of the price.


100%

Lovely place, great atmosphere and the staff were amazing (especially the polish guy) we liked it so much we stayed an extra night

  • 15th Sep 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


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