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Step Inn Guest House and Hostel Reviews

No.35 Jalan Pudu lama, Off jalan Pudu, Kuala Lumpur, Malaysia

Reviews & Ratings Explained

82%

Rating
557 Total Reviews
  • 84%Value For Money
  • 80%Security
  • 89%Location
  • 94%Staff
  • 83%Atmosphere
  • 71%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Great hostel....wonderful location.....great staff....total value for money


100%

Fantastic staff, and great location. Breakfast was only ok, but otherwise I would highly recommend. Great atmosphere in the common room.


74%

very helpful staff, bathrooms a bit dirty however.


94%

Just awesome. Dominic and also everyone else working there are fabulous. Will go again! Thank you

  • 18th Jul 2014
  • Novice Nomad
  • Anonymous
  • Luxembourg
  • Male, 41+
  • (1 review)


94%

Great friendly staff, who were more than happy for directions and ideas on what to do. Good room, comfortable bed.


91%

Great place with great staff. Dominic is an awesome host, very helpful and he knows all the good places to see in KL!


97%

Superb Hostel.....hats off to the management, especially Dominic....


89%

Service and value for money is exceptional. Location is perfect; between china town and main night restaurant and bar district. Dominic at reception was exceptional, he spent 20minutes with me explaining places to eat sights to see and time required to do each. This type of service is rare in se asia no matter what your budget! For $6.50 a night this place is great value. Well done Dominic!

  • 12th Jul 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 31-40
  • (1 review)


91%

We stayed at this place for two nights, we where out for most of the days but had a really comfortable sleep. One of the staff members on the desk was super helpful, giving us tips on things to do in Kuala Lumpur and in Malaysia! I highly recommend you stay here :)


97%

A great stay in this well run and innovative hotel in Taipei...great to meet the owner Mr Mico and appreciated the management and staff taking extra good care of me; Wilson and Juller the stand out staff for me!

  • 10th Jul 2014
  • Novice Nomad
  • Anonymous
  • India
  • Male, 41+
  • (1 review)


86%

An special place to meet good people and a lovely staff that will make your trip much easier. Accessible prices and you've what you paid for, I just really enjoy it

  • 8th Jul 2014
  • Novice Nomad
  • Anonymous
  • El Salvador
  • Male, 25-30
  • (1 review)


69%

this is a good place to stay with a nice area to sit and socialise with other travellers. you can walk to most of the "places of interest" and it is close to train services. the staff are knowledgeable and friendly.


97%

The staff are exceptional. I've been to 100-200 hostels but this hostel has the most helpful staff. Dominic who usual works the morning shift is a great guy and gives up so much of his time helping and advising. Rooms area basic, but the location and staff easily make up for it. Great place to stay.


89%

I really liked the friendly staff, they help u a lot!! cheers guys!


100%

Amazing guesthouse loved it staff are the best especially Jonas

  • 27th Jun 2014
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 18-24
  • (1 review)


97%

Great place great staff very friendly and helpful


83%

stayed here after reading positive reviews and it certainly lived up to its expectation.. very friendly and helpful staff.. If you dont have an Itinerary for KL come here and they will tell you everything thats worth doing :)

  • 22nd Jun 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Couple, 25-30
  • (1 review)


57%

This hostel is your average cheap hostel. Only one plug set, ok ok cleanliness of the bathroom and average kitchen, although they do provide toasts with butter and jam for breakfast. Location is ok ok but it is walking distance to metro and Chinatown. Very close to bus stop though, if you're going to a bus station. However, the staff are fantastic, very helpful and most certainly know their stuff.


60%

I suppose it's good value for KL. Location is great but rooms and facility's are basic and looking very warn down now. Staff was very welcoming and very very helpful so thank you. A good backpacker option but only for a night or two. I personally wouldnt stay here again


89%

What really makes this hostel is the atmosphere and the staff. The two guys on the reception were so helpful and without their insights into the city and a list of places to go I don't think Kula Lumpur would have been as amazing.


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