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Steps Hotel Berlin Reviews

Liebenwalder Str. 22, Berlin, Germany

Reviews & Ratings Explained

81%

Rating
18 Total Reviews
  • 76%Value For Money
  • 92%Security
  • 72%Location
  • 84%Staff
  • 76%Atmosphere
  • 84%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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89%

Nice place in a quiet street, not far from the city centre. We booked two rooms for two and three people and got rooms for three and four, so space enough. The rooms are not so cozy, but clean and quiet. The bathrooms on the floor were very clean, the only problem would be just one lockable bathroom for four rooms. The guy on the reception desk was really cool and nice. You can buy a breakfast for 5 Eur, which is fine and sufficient. Definitely would stay there again! PS take your own soap!


97%

This was a very good hostel to stay in. The staff was super helpful, all of them. The man that received us told us where the nearest places to eat were and gave us a free map. Also the bar over there has everything even tea. We stayed on a private room on the first floor and it was super clean and they made the beds on the morning. The location is a little bit far away from the sightseeing, but with the metro you can move easily.


49%

The staff was not hospitable, especially the person in charge who dealt with my cancellation request: 1- she didn't want to cancel my room because the terms she had were different from what I received in my confirmation e-mail, & 2- after a while, she agreed. So I asked for a written confirmation to be sure that they won't debit any money from my credit card but she refused to make one! So I decided to check in because I could not trust her but had to ask 4 times and wait 1 hour for that!

  • 10th Apr 2014
  • Novice Nomad
  • Anonymous
  • France
  • Female, 31-40
  • (1 review)




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