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Strawberry Hometel Reviews

111-B Scout Lozano Street, Tomas Morato, Quezon Ci, Manila City, Manila, Philippines

Reviews & Ratings Explained

77%Overall Rating

From 11 ratings
  • 71%Character
  • 80%Security
  • 85%Location
  • 89%Staff
  • 67%Atmosphere
  • 67%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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47%

The pictures in the website were very deceiving. The rooms were no way close to what we saw on the hostel world website. The beds didn't have bedsheets, the room was very dirty. One of the rooms shown was full of bugs and small roaches. The staff was friendly and we did have wifi access, but that didn't make up for the poor atmosphere. The guess were a little sketchy as well further ruining the whole experience.

  • Novice Nomad
  • 26 Apr 2012
  • Anonymous
  • India
  • Male 18-24
  • (1 review)

Owner Comment (Show)
Hi & warmest greetings to our guests. We thank you for your stay & comments, although we wish to make some clarifications on some of your comments. To set the record straight, our pictures in the website are actual photos of the hostel. #2, of course, we do have bedsheets for all our beds, clean bedsheets. No hostel on earthm no matter how small or poor, can have beds without bedsheets. This is impossible and very bizarre comment, which---sorry to say---is inaccurate and unfair to our hostel. #3, we maintain cleanliness for all our rooms & the whole place. #4, we don't have bugs & roaches, are you describing our hostel, or another place? Yes, our young staff are friendly, honest & helpful to all guests. Nothing is too big or too small for our help to our dear guests. Our place is simple but clean, safety is very good, prime location too in heart of Metro Manila's liveliest entertainment &nightlife center. Welcome!

43%

The information detailing this hostel was all false and was nothing like you expect. but the staff are quiet pleasent. take a full body condom to this hostel

  • Novice Nomad
  • 22 Mar 2012
  • Anonymous
  • Australia
  • Male 18-24
  • (1 review)

Owner Comment (Show)
Glad you appreciated our staff as "quiet pleasant", they're young, cheerful & offer personalized service to all guests here, especially the international tourists like you. However, we're saddened and puzzled by your descriptions of our place. We're an affordable, cozy and simple, safe place for travellers in the liveliest entertainment location in Metro Manila. Please email us your specific complaints, so we can immediately improve? We're continuously changing & improving Strawberry Hometel, so we value your feedbacks, whether positive or negative. Last but not the least, we're intrigued and also puzzled by your last comment "take a full body condom to this hostel". e believe you should bring them everywhere! :) Seriously, we apologize if some of the Brazilian & French or Italian young tourists seem to be noisy near your room when you stayed, because I the owner investigated and heard from our staff that some of them brought young women or models from nearby clubs & bars for all-night partying in their rooms. We discourage noise, carousing & partying in rooms, that night our staff knocked on their doors to request them to keep quiet, so they toned down their noises. We sincerely apologize for any noise, you can always tell our staff to transfer you to another room next time? Strawberry Hometel is for quiet sleep, rest & meeting other travellers, to chill out. Many bars, restos, clubs & discos outside nearby are for all-night exotic partying, but not inside our quiet hostel. Apologies for any shortcoming, thanks for Coming here! Hello!

87%

So happy my Manila friend found this place.. out of the middle of the city. Near bus station. Staff is excellent, ac, TV, and wifi all work. This place is a great value.. going back for the third time. Great place to base your Philippines tour.

Owner Comment (Show)
Very glad to have American guests like you come here & like our place. Yes, we're not in the traditional touristy areas of Ermita, but we're the new and liveliest entertainment area of Manila! :) We offer tourists & backpackers Good Value by charging Low Rates for Bedrooms & Aircon Dorm Rooms, because we believe Good Quality need not be Too Expensive. We're so happy for your coming here to Strawberry Hometel already 3 times. Welcome back to your home way from home! Our area is just 2 minutes' walk from all kinds of entertainment & fun you can imagine :) Public transport is 24 hours, even the nearby Starbucks Cafe opens up to 3 am in the morning, nowhere else in Manila like this! Clubs, restos, cafes, fastfoods, spas, discos & other places all so near :) Enjoy your life to the fullest here, have a sweet experience at refreshing location & safety of Strawberry Hometel :)

97%

All the staff at strawberry were always happy to help you, and are really nice people,i had a very happy time staying there. kevin

  • Novice Nomad
  • 03 Feb 2012
  • Anonymous
  • England
  • Male 41+
  • (1 review)

Owner Comment (Show)
A million thanks to you for commending the staff of Strawberry Hometel for being "happy to help and really very nice people", we are cheerful in attitude & warm in hospitality. The staff and I the owner also give you our guests personalized service for all your needs or questions not only about your comfortable stay at Strawberry Hometel, but also anything else you need for your Manila or Philippine vacation or travels. We are a small, cozy and humble international hostel, but with a big heart, with real passion to be friends with others or to help. We want to give you a happy experience here, sweet & unique like fresh exciting Strawberries :) Please tell other travellers about our place too? Thank you for Coming here to our place. Best wishes, smile always, be happy & of good cheer Always! :)

73%

Close to the party scene. There is a barber shop about 1km away. If you like barbers, this is an experience of a lifetime. About $5 for a haircut, shave, and he gives you a head, face, neck and shoulder massage. Takes about 45 minutes to an hour.

  • Novice Nomad
  • 15 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Hi & greetings to our tourists, glad you enjoyed the all-night & exciting party scene & nightlife of our area. Yes, we're located in the best entertainment center of Metro Manila, but don't forget to come back to yoyr safe & comfortable room for sleep :) We're glad you liked the barbershop nearby & shared this "experience of a lifetime" with many international travellers here in the Internet. We have many fantastic babershops, hair salons, massage places, spas & other fun relaxing places nearby---all just walking distance from Strawberry Hometel. Glad you enjoyed!!! :) Please Come again & have beer with our boss the owner? It's definitely more Fun here at Strawberry Hometel---affordable, best location, safety & secure, comfortable, simple & clean, no-frills but sincere welcome & good service 24-hours daily :) Please continue to tell your fellow American tourists & other travellers about Strawberry Hometel, a fun place to stay here in exciting Manila :) Cheers!!!!! :)

43%

Wifi is not available, staff speaks poor english, visitors are not allowed, atmosphere is very low & poor. Dipak, Stockholm

  • Novice Nomad
  • 13 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Hi to our Swedish guest Dipak, apologies but we shall remedy the situation by checkingwhat happened to the WiFi. As of now, WiFi is ok in the lounge and reception area where guests usually relax, but we shall ceck what happened to Free WiFi in our rooms... Our young staff speak English, but American-style English. If you have questions or problems, please ask them o call me the owner so I can personally assist you on anything you request or need. Strawberry Hometel popular with international travellers because of our Best Location near toMetro manila's young, hip, exciting & fun entertainment, nightlife, leisure, culture centerin Morato Avenue. Have FUN here. Guests not allowed in if too many, because there wasrecently a Brazilian ourist who brought three girls to his bedroom and they created so much noises all nightthe next-door rooms we had French and German isitors they got ery angry. We allow visitors on caseto case basis, depending on the situation, please do understand our concern for other international guests and the Nice Sleep environment of our place. Thank you for your kind understanding, we sincerelysay sorry. Cheers!!! :) Welcome back! Thank you for staying here. Strawberry Smiles :)

57%

Hot water in the showers would be nice.

  • Novice Nomad
  • 28 Dec 2011
  • Anonymous
  • France
  • Male 18-24
  • (1 review)

Owner Comment (Show)
Merci, Thank you to our French visitors! We love France. GOOD NEWS! Thanks your comment, we immediately added hot showers for your convenience, now you can enjoy warm showers here in Strawberry Hometel, in addition to the warm welcome, hospitality & smiles of our young staff! :) Smile always We are amazed & gratified by the many European & other international guests who are finally discovering Metro Manila's hippest, fun, most exciting entertainment & nightlife, resto bar, spa area here in Morato Avenue, Come and join the Fun! Again, to our gracious & most wonderful French guests, Merci!



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