- Italy, Couple, 18-24
- Novice Nomad
- 1 review
lato positivo: gentilezza proprietari; lati negativi: Wi-Fi NON presente in camera; bagno piccolo e con la tendina della doccia troppo corta così ogni doccia il bagno si inondava; ragni (sono aracnofobica);cuscini del letto sottilissimi e coperta troppo leggera, siamo morti di freddo perché l'unica alternativa era un coltrone da montagna esagerato; in 5 giorni ci è stata pulita la camera solo una volta; impossibile dormire per il rumore di frigo e stanze vicine; posizione oscena in mezzo a nulla
Thank you for choosing to stay at Summer Lodge and for taking the time to leave a feedback from your recent experience at our guesthouse. We sincerely sorry to learn that you feel we have fallen short of your expectations you had from a HOSTEL and would like to extend our apologies for the disappointing impression you received. Your review has been well noted and will be addressed in order to improve this rare lapse in service on our part. However, we would like to note that it is clearly written in our website that maid service is provided twice a week. Wifi is provided for free in all public areas such as our garden, swimming pool area, room terrace and balconies, breakfast area and lobby. This is also clearly mentioned in our website. Although our guesthouse is located in a small village, perfectly safe to wander around, there are more than 10 restaurants and cafes within 5-10 minutes walking distance, all with reasonable prices to choose from. All are easily accessible along the wide pedestrian pathway passing just outside our property and remain open until late at night, while just 5 minutes bus ride away, is the village of Platanias with a wide choice of evening entertainment. We thank you again for your valuable feedback as comments such as yours allow us to address certain areas in need of improvement. We do hope you choose to let us try and restore your faith in our guesthouse by returning again. Yours sincerely, Vassilis Hatzimihail
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