- Canada, Female, 18-24
- Novice Nomad
- 6 reviews
Would never stay here again. The location sucks, not within walking distance of anything. Couldn't even find a place to eat. The place itself had nothing. The lady who owns the place is really nice but everyone else was super rude and condescending. Treated us like we were idiots. The rooms were nice and clean. The washroom is tiny and the shower had no pressure. Overall, terrible experience. Thankfully we were only there for 1 night..
Thank you for choosing to stay at Summer Lodge and for taking the time to write a review. Our guests’ satisfaction is what we strive for, and any comments that help us maintain the high standard and friendly service, for which our hostel is known, are warmly welcomed. We are indeed sorry that we failed to deliver a high level of service to you during your short stay at our guesthouse and would like to extend our apologies for the disappointing impression you received. Your feedback has been well noted and will be addressed in order to improve this rare lapse in service on our part. However, we would like to note that although our guesthouse is located in a small village, perfectly safe to wander around, there are more than 10 restaurants and cafes within 5-10 minutes walking distance, all with reasonable prices to choose from. Summer Lodge is just 5 minutes walk away from a long beach where additional restaurants and bars can be found. All are easily accessible along the wide pedestrian pathway passing just outside our property and remain open until late at night, while just 5 minutes bus drive away, is the village of Platanias with a wide choice of evening entertainment. We thank you again for your valuable feedback as comments such as yours allow us to address certain areas in need of improvement. We do hope you choose to let us try and restore your faith in our guesthouse by returning again. Yours sincerely, Vassilis Hatzimihail
- Finland, Male, 25-30
- Novice Nomad
- 1 review
Very friendly staff, made me feel welcomed. Peaceful neighbourhood, easy to relax.
Thank you for your preference to the Summer Lodge during your recent visit to Crete. We greatly appreciate your review and recommendation of our house. Guest satisfaction at the lowest possible prices is our primary concern and it pleases us to learn that you enjoyed the facilities and service at Summer Lodge. We thank you again for your kind comments and look forward to welcoming you back to our house during your next vacation in Greece. With warmest regards from sunny Crete, Vassilis & family
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