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Sunshine Hotel Hoi An Reviews

02 Phan Dinh Phung Sreet, Hoi An, Vietnam

Reviews & Ratings Explained

86%

Rating
151 Total Reviews
  • 86%Value For Money
  • 94%Security
  • 74%Location
  • 78%Staff
  • 82%Atmosphere
  • 92%Cleanliness
  • 96%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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94%

Lovely hotel that feels more like a resort with the beautiful pool and overlooking restaurant. Spacious room with balcony was great for our family of 4. Breakfast has nice selection with plenty of fresh fruit. Location is a little away from old town but closer to the beach, so ok trade-off for us. Rent a scooter from the friendly lady next door. TinTin across the street has great food. Great value.


71%

No problems with hotel at all, staff were great and room was good but shower curtain desperately needed to be changed! Location wasn't ideal! Long walk to old town in very hot weather - hotel are great to run a free shuttle during the day but doesn't run in the evenings Food in restaurant is pretty cheap though


80%

The pool was really great and the free bike hire was extremely useful and appreciated. The town centre is walking distance but on hot days I would say to advise people to cycle or taxi. Our room was not very well brushed when we arrived and the bathroom did not smell brilliant but bar that everything seemed very clean and comfortable. There was a mishap with our room not being cleaned one day even when we had asked staff to please clean it but no harm done so not a big problem.


71%

Upon arrival we were given a different room to which we booked with no balcony, even tho their description says all rooms have one. When I discussed this with the receptionist he was extremely rude telling me he 'didn't care'. Although we eventually got moved to the original room which we wanted with no extra cost, the member of staff had an attitude towards us which continued for the rest of our stay. The restaurant is overpriced and poor standard. However the facilities were excellent.




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