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Supertramp Hostel Reviews

Calle Chaskatika, Barrio Las Orquideas, Plaza de la Cultura, Machu Picchu, Peru

Reviews & Ratings Explained

80%

Rating
1348 Total Reviews
  • 81%Value For Money
  • 80%Security
  • 83%Location
  • 82%Staff
  • 80%Atmosphere
  • 80%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

Cool little hostel. The dorms are very spacious and the beds are super comfy! The staff was pleasant and helpful. Breakfast was some tasty bread, good coffee/tea and they make you an egg going from 4:30 until 9 so that you can make it to Machu Picchu early. Water was hot, but the pressure was "eh". Negatives: They had big lockers but only the ones that fit the little locks (Everywhere!), could use another toilet or two and the tea water was often out. Small complaints though!


91%

Supertramp is a perfect jumping off point for MP. I stayed 2 nights here & was glad I did. The breakfast includes eggs, which is unusual & appreciated, and even though the power was out in the whole town for a day they still had hot water for showers. Beds are comfy & the 12-bed dorm has lots of room. Only complaints: they didn't refill the hot water for tea most of the time, and the dorm rooms doors are left open (you don't get a key). But there are lockers and I didn't feel at all unsafe!


97%

english speaking staffwas super friendly. atmospheres great. attached restaurant has good food. best deal you can get at machu picchu!


74%

Nice hostel, well prepared for Machu Picchu! Would stay there again!


89%

Very nice hostel, helpfull staff and good rooms. The only con is that they don't have a kitchen.


74%

The third floor dorms are super hot at night and very difficult to sleep in. The heat collects in the building all day and rises into the third floor in the evening. The entire building isn't ventilated very well making it hot in the evening. This hostel - as well as most of Southern Peru is over ran with many many very young Argentinian backpackers who are very loud at all hours of the night and morning and have little to no respect for the others in the dorms with them.


71%

The hostel is not super clean but very convenient. Hot water was a issue. Good staff. Good people.


66%

The staff was ok, they received us really well, but then they made a lot of noise late at night (not the guests, everyone was at their bedrooms and the staff had something really loud on, like 1am), then in the morning no one was at the reception desk. That was odd. The bedroom was big and the beds were comfortable, but not clean. The sheets smelled and it seemed they hadn't been changed for a while. The bathroom was cramped and not really clean. But for 1 night it was ok.


80%

Great place to stay before you go to Machu Picchu, was so nice that they start breakfast so early in the morning! Beds were comfy as well.


100%

Nice plsce ! Friendly people !

  • 5th Jan 2016
  • Novice Nomad
  • Anonymous
  • Belgium
  • Male, 41+
  • (1 review)


91%

The hostel is in a nice place, not far from the train station and the bus station (the buses that go to Machu Picchu). The people at the hostel were also really nice. It was clean and safe I recommend it!


40%

The rooms are dingy with no ventilation. The hot showers don't work at all. The staff act like they understand what you are saying in english but they don't actually which is what happened to me and they robbed me of my money which they initially told me was refundable and they were very rude to me when I asked for my refund . I would recommend you know good spanish or else avoid this hostel.


100%

Amazing hostel and really good value. My friend lost her passport and I swear three of the staff members spent hours across two days helping us with Spanish at the rail station and with the police! Thanks so much for all your help :)


89%

Very nice hostel! We just had difficulties with having hot water but it doesn't matter. The decoration is really original !! Really close to Machu Picchu, perfecto !

  • 30th Nov 2015
  • Novice Nomad
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)


51%

Broken showers, my dorm room was directly next to the bar so was very noisy, not much security. Okay for a brief stay but wouldn´t go again


63%

it was ok. I won't stay ever again, but it's ok for backpackers. It was def a nice experience after all.

  • 24th Nov 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


91%

Loved the decorations, super unique! Great base for exploring Machu Picchu, and comfy beds and comforters felt luxurious after our four day hike. The staff was helpful when the hot water wouldn't start for the shower, and the restaurant connected to the hostel is delicious! Get the guacamole burger!


54%

Was ok. The power went out at 9pm & still hasn't come back on in the morning so phones & camera batteries were Lo for Machu Picchu. Facilities were ok but not great & same with staff


60%

Staff is unwilling to help, they have little interest Of wether the guests are having a gd time, lack place or atmosphere to meet ppl, shower water is small. Breakfast is simple, no eggs. Won't recommend.


34%

Don't bother if intending to see Machu Picchu. The staff stayed up yelling and singing, having small children play video games loudly on the front desk computer, playing music in the bar they own above the rooms, and generally keeping up guests until well past 11pm. The owner came in at four am for breakfast service and started whistling and turned on loud music. Earplugs won't help you- the lobby is open air up to the poorly insulated rooms.


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