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Supertramp Hostel Reviews

Calle Chaskatika, Barrio Las Orquideas, Plaza de la Cultura, Machu Picchu, Peru

Reviews & Ratings Explained

81%

Rating
1005 Total Reviews
  • 81%Value For Money
  • 77%Security
  • 83%Location
  • 86%Staff
  • 82%Atmosphere
  • 77%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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54%

Unisex bathrooms, but no private changing areas within the bathrooms! Otherwise the place is pretty good, nice view from the bar too. Breakfast was basic but hit the spot.


86%

Great place they make you breakfast at 4am! No poweroutlets in the rooms though..


83%

When we stayed it was extremely noisy through the whole night. The loudest one was the receptionist. A bit strange considering it's a hostel where a lot of us want to get up at 5am to catch the bus to Machu Picchu. The beds were great, the bathroom clean. Breakfast was ok, at least it had eggs. Receptionists were really nice but likely they get commission for promoting certain restaurants. We asked for a place to eat cheap and were recommended places at 30 soles when in fact there's much cheaper


89%

Extremely nice and new hostel in Macchu Pichu Pueblo. All brand new and even still being built some parts of the bathrooms during my stay. Cozy and with good amenities. Nice and good looking staff...


71%

Good hostel, nice staff and excellent burgers in the restaurant.


89%

I didn't expect such a cool hostel in Aguas Calientes! Just a kitchen is missing...


77%

There was no electricity in the city for more than 24h. Despite this the Hostel was ok.

  • 22nd Oct 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 31-40
  • (1 review)


66%

Showers were hot, wifi was decent, breakfast was awesome, but the place was LOUD. Decent enough place to stay, depends on what you're looking for.


100%

It was the best place in all Aguas Calientes!

  • 12th Oct 2014
  • Novice Nomad
  • Anonymous
  • Honduras
  • Female, 25-30
  • (1 review)


97%

my room is a ten beds dorm next to the bar. have read some comments about the noise of the bar or the hostel. I don't feel the noise actually, maybe because it is low season? I stayed there in Oct. in general, I like this hostel and will recommend it definitely. would have stayed two more days if I had not booked the train ticked...

  • 11th Oct 2014
  • Novice Nomad
  • Anonymous
  • China
  • Female, 31-40
  • (1 review)


49%

Only 3 toilets (that we could find), always seemed to be dirty with overflowing waste-bins (disgusting) - often unable to find staff to let them know about this. Staff were usually able to answer our questions but only with the bare basics, didn´t seem interested in customer service, didn´t appear to enjoy their jobs. Hard to find a locker that wasn´t broken. Not sure why this advertises itself as eco-friendly...


86%

The restaurant in this hostel has one of the best menus around the entire country. The chef here is phenomenal, the staff is really lay back and wonderful. My only problem is that the toilets trash needed to be emptied more often, is super gross to see papers with fecal matter all around the bathroom.


60%

If you want a bit of a sleep before an early start to Machu Picchu, don't stay here. The rooms are between the common area below and the bar above. You'll hear every word. A much better place for the post picchu party!


97%

This place was super rad. Huge beds, beautiful original artwork all over. The owner, Sebastián, checked us in, and he - and the rest of the staff - were very knowledgable about the town and super approachable for any general inquiries. And without a doubt, the best place to eat in town. Even if you don't stay here, once you get sick of all barkers at all the overpriced restaurant touristicas, make sure you eat at Palate Bistro.

  • 24th Sep 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)


77%

Great hostel in the middle of the overly priced Aguas Caliente. Sebastian was awesome from the moment we walked into the hostel. Our only issue was that the hostel is right next to a bar or club so the music was blasting until at least 4AM. Considering most travelers wake up around 4-430AM to make their way up to Machu Picchu, it was a miracle anyone got a minute of sleep. Needless to say, come prepared!


77%

Staff were welcoming and friendly and the bedding was very warm. Breakfast and packed lunch were pretty good too. I was a bit worried about reviews about the noise but it was quiet the night I was there (Monday night - bar closed and it's only advertised as being open until 11pm anyway). The bathrooms were pretty clean but the only thing that could be better is that there isn't much room in the shower cubicles to be able to hang dry clothes and get redressed afterwards.


69%

Shower (hot water) does not work. Average place to stay, although the staff is very, very friendly.


77%

Overall good hostel, but the hot water goes on & off and couldn't get the wifi connection to work. Very clean dorms and eggs, bread and coffee for breakfast!


66%

It's quite out the way, and down a dodgy street... But once you in its a nice little place! Hot water is intermittent, and there were some old locals washing themselves in the bathrooms at 6am being extremely noisy not what you want when you are either pre or post Inca trail! I had to ask them to quieten down but as per usual they were ignorant and carried on being disgusting and loud... Peeing over the floor, leaving lots of hair in the shower etc... The deli down stairs is fantastic!!!

Owner Comment (Hide)
I think your going to far speaking about locals, as you called them,

80%

Our stay at Supertramp Hostel was fun and helpful. Staffs were so friendly and it helped us to get along with other guests in the hostel. Also it was so thankful that we could get really hot shower since it was cold outside in The mid of September.

  • 14th Sep 2014
  • Novice Nomad
  • Anonymous
  • Japan
  • All Female Group, 18-24
  • (1 review)


(73 results)


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