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Sur Pension Reviews

Taya Hatun Sokak No: 19 Sirkeci, Emin�onu Fatih, Istanbul, Turkey

Reviews & Ratings Explained

No Rating
28 Total Reviews
  • 0%Value For Money
  • 0%Security
  • 0%Location
  • 0%Staff
  • 0%Atmosphere
  • 0%Cleanliness
  • 0%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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43%

The room was mold-infested and smelly, so we changed the hotel during the first night. We paid for the first night and got our money back for the rest of the booked days. The staff hardly spoke any english. The location is good since it is near the topkapi palace and galata bridge and a quiet place. For the same price you get a nicer hotel with breakfast included.


74%

A nice small Hostel, but with problem because nobody talks english or another language. We have had a problem with the current and no possibility to fix it.


63%

Hosts were very friendly but didn't speak any English. Also did not wake up before 10am which is awkward if you arrive or depart before that time. Expensive for what it is...


63%

Only booked this hotel after the Bahaus Hostel was fully booked for the night that I needed. The Sur Pension was a little difficult to find, even though on the map it had appeared easy. For those not in the know regarding Istanbul, there are hotels etc that have a toilet and attached to the wall is a shower hose. This small toilet room becomes a showering room also. Another person I was with was really upset by this. The Bahaus did not have these problems. The rooms at the Sur Pension are tiny.


97%

Very nice pension and very helpful staff. Rooms are clean and comfortable. A small problem is that they can't speak english at all, but their helpfulness is higher than all praises :) And no breakfast too, but tea is possible anytime. Like it !


77%

Convenient, staff is very helpful. Not much English, but enough people around who do who can help. Rooms are small, but adequate. Beds are comfortable.

  • 29th Mar 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


86%

Although staff indeed doesn't speak English, they are friendly and nice people. The location is superb, and the quality of the en-suite private room for the price of a dormitory is definitely excellent value. I would stay there again, definitely recommended.


97%

super nice staff. highly recommend!

  • 31st Oct 2012
  • Novice Nomad
  • Anonymous
  • Germany
  • Couple, 25-30
  • (1 review)


100%

We were given directions to the hostel from Sarkeci tram station, but that is a little confusing. It is better to get down at Gulhane tram station, walk on the road to the right, not the road on which the tram goes. This straight road leads to a dead end, just before that Sur Pansiyon is on the left. Very straight forward road.


69%

Great location and probably a good value-for-money room to spend your night. Nothing more to expect though. Even though the staff is polite and eager to help, how can that happen when no-one speaks English? Especially the guy who was doing the night shifts. Not speaking English is however something common in Istanbul. Since bargaining there for everything is the norm you can find more economic options but you don't know where you're getting into.At least there you won't get cheated.


80%

When we arrived at Sur hostel we were a bit surprised by the really small size of the building. Afterwards, we realised that nobody would speak English. However, we are talking about a very clean place, where the paople are really polite and nice and although they only speak Turkish, they are very eager to help. We were surprised to find that the room was clean and with new linen on a daily basis. Last, it is really close to everything, so the location is one of the best! Great value for money!

  • 24th Sep 2012
  • Novice Nomad
  • Anonymous
  • Greece
  • Male, 25-30
  • (1 review)


91%

Perfect place, really friendly staff.

  • 23rd Jul 2012
  • Novice Nomad
  • Anonymous
  • Czech Republic
  • Male, 25-30
  • (1 review)


80%

Friendly people, communication is difficult since none of the employees speak English but it does not really matter at the end. Rooms are really simple, this hostel is suitable if you are looking for a place only to sleep. Location is perfect, near all the touristic spots and yet the hostel is located in a calm street. Internet is available, even though the description says it is not. The shower is located in the shared toilets, but the overall cleanliness is ok.


77%

lieu bruyant la nuit; attention des chambres ''single'' sont exigües et pas toutes équipées de clim. accès internet possible

  • 18th Jul 2012
  • Novice Nomad
  • Anonymous
  • France
  • Female, 41+
  • (1 review)


74%

My room was advertised on Hostelworld as having a private bathroom, but it didn't. They do have some rooms with private bathrooms, but mine did not.

  • 14th Jul 2012
  • Novice Nomad
  • Anonymous
  • South Africa
  • Male, 31-40
  • (1 review)


100%

great! stayed here twice. The rooms are small, clean & safe. The staff is friendly and honest. had some confusion on rate, but quickly settled over phone in our favor. We don't speak Turkish, but the limitations are no problem. They'll get someone who speaks English, if needed. Drank lots of tea and had chats with other guests and staff practicing English. Nobody was pushy or tried to sell us anything. Great value in overpriced Istanbul if you want clean and safe. breakfast nearby.


100%

Very comfortable hotel at affordable price. You may feel difficulties in communication with desk clerks sometimes, they are very friendly, nice and helpful.

  • 18th Jun 2012
  • Novice Nomad
  • Anonymous
  • Japan
  • Male, 31-40
  • (1 review)


86%

It's a very clean and well located hotel. The staff speaks a little English, but they really try their best. I'd reccomend it definitely!


100%

We enjoyed every thot about Sur Pensiyon. From the moment we walked in they were so welcoming, although the lady does not speak much English. She was so kind and generous. They realized it was my fiances birthday, bought him A gift and dessert and sang him happy birthday. Over all the room had everything we needed and was very clean. They were very helpful. If they didn't know an answer to something they would find someone who did. We really loved stayi g here . Mich and Patrick from Canada


40%

it's a very poor and dirty place. we booked a room because pictures on the website were nice, but as we arrived we saw a small dirty room with a toilet just right in the room! you will take shower staying near the water closet. besides paople smoke there and it stinks...




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