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Surf Backpackers Reviews

Narrika, 23 - 2� dcha, San Sebastian, Spain

Reviews & Ratings Explained

73%

Rating
408 Total Reviews
  • 68%Value For Money
  • 73%Security
  • 94%Location
  • 73%Staff
  • 69%Atmosphere
  • 69%Cleanliness
  • 64%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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57%

Friendly staff, but very small without common space except a small kitchen! Also a smell of moist in some areas!


29%

They moved us to another building, the room was a complete mess and the beds were not made. The guys that were working at the hotel shouted the whole night and in fact one of them slept on the sofa of the living room and we were unable to eat breakfast. Also the services are really poor and you have to pay extra for everything (i.e: locker). Finally they refused to give us an invoice. Terrible experience.

  • 16th Aug 2014
  • Novice Nomad
  • Anonymous
  • Argentina
  • Male, 25-30
  • (1 review)


71%

The lady at reception knew little English and lacked manners. It felt as if we were just annoying her yet we had been constantly moved around buildings and chasing staff to collect keys etc. If it wasn't for Guston the staff member of my building I wouldn't have been happy with the hostel at all, he went to great lengths to help us and we even went for a surf. Great vibe at the hostel just one extremely poor receptionist.


74%

expensive but great location. Kitchen closes in the night.


54%

Check in was a nightmare. The man could barely speak English. Switched a French guy to another room so my friend and I could be in the same room without telling him. Needless to say he was quite confused when he got home at 4am. They switch us rooms for the next two nights. The reception was very difficult to find, as it is on the second floor of an apartment block. 1 shower/two toilets for 16 people. The only good thing about the hostel is the people we met!

  • 30th Jul 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


49%

I'll just say this.. Don't bother! We arrive to an unorganized, scatterbrain staff member who tells me I'm being moved to another location (none of which is on their website) She takes me to the most disgusting vile room with awful facilities and no security. No locks.. one dirty bathroom. I went back to reception to discuss these things I walked in and another staff member snapped at me as I walked in the door "And you are?" I have stayed in many hostels. This was the worst. Filthy.


49%

Worst hotstel in terms of value for money. Staff were rude, didn't enjoy our time there. Left early

  • 24th Jul 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 18-24
  • (1 review)


37%

I would not recommend to stay at this hostel. Extremely filthy, staff were not helpful and uninterested. Only one bathroom between about 20 people AVOID

  • 22nd Jul 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


83%

Need aircondition


43%

VEry expensive, VEry smelly, unclean, must pay cash, breakfast was not included (it was said to be included)


71%

Wifi works, place is not a hostel more like a bed and breakfast without the breakfast. But other than that had and awesome time would recommend as a cheap place to stay while backpacking.


97%

Really great hostel. It is more like a shared apartment with just a few rooms so not many people - which is great because you meet everybody and go out together. The staff were really friendly. would reccomend.


97%

Had a blast, nice staff good room. Couldn't ask for more!


97%

Great times in San Sebastian and Gaston was an awsome guy the entire time! I Highly recommend Surf backpackers, it is my second time being here and their hostel in Bilbao is even better. We just couldn't go away and kept on extending our stay


80%

I stayed there only one night not in the main building. It was about 2 block away there were no staff in that building so. The room was clean, anyway. I had to wait to check in at 6 pm cause thery were doing something. My roommates came back about 2 or 3 am and turned on the light, 2 of them started to have a conversation in the room!! Accept from that they were good. In the morning i was going to use the kitchen which is in the common area but somebody slept on the sofa so I could not use it.


71%

This is a ok hostel. It got what you need, but its not that noce hostel feeling. It does not have a common room, so its really no place to "hang". But it got what you need, and realy nothing to complain about.


94%

Really good apartment style layout and really nice staff.


74%

We didn't stay in the main hostel, it was a house like facility 2 streets over. Great facilities and atmosphere the only thing that let us down was having our beds double booked and the fact that there was no wifi.

  • 30th Jun 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • All Female Group, 18-24
  • (1 review)


86%

The place was in a great location, in the old part of town. Given this great location, it is extremely loud at night because its surrounded by bars and discos. If you can´t sleep with noise it may not be the place for you. Noise aside, the staff was great, very helpfu (especially Gloria)l, and the rooms were pretty nice. There is only 1 bathroom wich can be a problem at times, but only a small inconvenience. Overall it was a very pleasant stay and worth the money :)


89%

Location is great! We were able to cook and do some washing at the hostel. Little bit tricky to find. Quite a small hostel.. Not a huge amount of atmosphere but good to chill out. Would recommend this place


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