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Surf 'N' Snow Backpackers Reviews

Level 1, 102 Albert Street, Auckland, New Zealand

Reviews & Ratings Explained


311 Total Reviews
  • 57%Value For Money
  • 60%Security
  • 86%Location
  • 68%Staff
  • 52%Atmosphere
  • 44%Cleanliness
  • 46%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Room aren't great really... No aeration so quite smelly and extremely warm at the top level! Sheets didn't look super clean, found some hair in there... not so nice... Staff is OK, depends on who you deal with; when I arrived I got given a key to my room that didn't fit in the key hole, wrong key... Had to go back down to ask what was the matter, had to wait 30min before they could find a solution, way too long especially after a 30hours journey from europe! Location of the hostel is aweso


Many things need to be replaced. The male bathroom is totally damaged. The doors are old, and they have passwords which was boring to push those damaged buttons, it took forever to open just one door.

  • 16th Feb 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)


People who slept in the reception area were allowed to keep their bags in our room for some reason and were waking in and out removing bags etc in the middle of the night. The bed linen hasn't seen a washing machine before- pillow smelt stale and dirty. The showers weren't really very nice. I know you get what you pay for but I wouldn't stay there again. Would rather spend double and have somewhere with basic hygiene.

  • 15th Feb 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


room was ok just wish i had known there was no window, but good location

  • 14th Feb 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • All Female Group, 18-24
  • (1 review)


Would rather cook in Hitlers bunker than in that bunker kitchen in the hostel


This is an ok hostel if you're looking for a cheap place to stay for the night. I don't really have anything special to say about the place, the location is good right in the city centre. The curtains in the dorm were broken so everyone was wide awake at 6am and the pillow and duvet were wafer thin.

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