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Surf n Sun Beachside Backpackers Reviews

3323 Surfers Paradise Blvd, Surfers Paradise, Queensland, Australia

Reviews & Ratings Explained

84%Overall Rating

From 154 ratings
  • 84%Character
  • 77%Security
  • 87%Location
  • 88%Staff
  • 87%Atmosphere
  • 80%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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77%

Loved this hostel. Needs lockers but other than that, the staff were nice (most of them), super ethusiastic and love to party. SUCH A good time. Met so many amazing people while staying here and I would go back in a second!

  • Novice Nomad
  • 19 May 2012
  • Anonymous
  • Canada
  • Female 18-24
  • (2 reviews)


100%

I would defo recommend this hostel to all travellers whether you are travelling alone or in a group. Bedrooms are tidy and clean, the communal area is big and leads on to a big spaciest kitchen. It is a small but very sociable hostel, pool, internet, free TEA and COFFEE! Each night the staff take you out to the bars and clubs as a group. There is a safe behind reception to put any personal belongings and security each night to ensure a safe stay. Location is IDEAL! Close to everything.

  • Novice Nomad
  • 13 May 2012
  • Anonymous
  • England
  • Female 18-24
  • (1 review)


73%

A bit concerned by the security of the place, which seemed to be based a lot on trust. We stayed in a shared living area - however, our apartment key also opened our room key, so I'm guessing that our house mates could have gained access to our room, and we their's. Post check out, our bags were locked in an outside, unsupervised shed. When we came to collect them, it was a different staff member, and we weren't asked for ID or any proof that the bags we were taking from the shed were ours.

  • Novice Nomad
  • 12 May 2012
  • Anonymous
  • New Zealand
  • All Female Group 25-30
  • (1 review)

Owner Comment (Show)
Hi Your room key opens up the front door as well as your room door.The other bedroom key does the same BUT not each others room.So i am afraid yes you were guessing and you guessed wrong.However you should of pop next door and voiced your concerns and we could of put your mind at rest.Your bags where put in a LOCKED storage as you stated.Because it was locked it does not need to be supervised??? The reception staff are always aware who has their bags in storage and they inform the driver at the time to help you retreave them.So just to summaries,You had a LOCK on your apartment room door and a LOCK on the front Door to the apartment.Then your bags where LOCKED in storage and then returned to you on departure.So you can see our security is based upon a little more than trust :) Thanks

90%

It was a great place to stay, The staff are great I loved how they walk you to your room and make sure everything is good. And I really like how they have a night out every night. Everyone goes to the common area and drinks and has a good time! I got to meet a lot of really cool people and had an amazing night out!

  • Novice Nomad
  • 11 May 2012
  • Anonymous
  • Canada
  • Female 18-24
  • (2 reviews)


100%

Friendly, fun and just a great place to stay! Had an amazing time and will hopefully be back!!

  • Novice Nomad
  • 10 May 2012
  • Anonymous
  • Scotland
  • Male 25-30
  • (1 review)


70%

we had really messy roommates, but after they had checkd out the staff had cleaned the room and it was perfect! really good job and nice people!

  • Novice Nomad
  • 10 May 2012
  • cecile_roehrli1557
  • Switzerland
  • All Female Group 25-30
  • (8 reviews)


93%

We had a fantastic time staying at Surf n Sun! Upon arrival the staff was more than welcoming and showed us around the place. The people staying were also very friendly, always striking up a chat, hanging around the lounge & pool. They do a really great job of organizing events for each night, so it's quite easy to meet people/always have something to do. The one downfall is that the common area and outside tables close at 10pm, so you can't just hang out at the hostel for a casual night in.

  • Novice Nomad
  • 10 May 2012
  • Anonymous
  • USA
  • Female 18-24
  • (1 review)


73%

The lock seemed to stick for pretty much everyone in my room. Seemed very cliquey though, I was lucky with my roommates though so wasn't much of a problem. Didn't have much interaction wwith the staff really but Mckaela was lovely and very friendly!

  • Novice Nomad
  • 10 May 2012
  • Anonymous
  • Scotland
  • Female 18-24
  • (5 reviews)

Owner Comment (Show)
Hi Sorry to hear now that the door was a bit sticky.All fixed now just need a bit of a spray,The joys of living so close to the beach :) When you check in we say to you to let us know if there is any problems.We would of sorted it out straight away! Thanks

90%

Great stay, would like to thank the Irish guy at reception once again for looking after us/fiance on her birthday. Cheers mate.


100%

Amazing Hostel! This is the best hostel I have stayed in so far on my trip down the coast. All the staff were helpful,good looking and friendly, volleyball in the pool during the day and bar crawls at night put on by the staff. The kitchen was cleaned constantly through out the day and the rooms were always tidy. I liked the fact that if I didnt want to go out I could stay in the room and watch films as there are private TV's in every room. Over all party atmosphere and so close to the beach!!!!

  • Novice Nomad
  • 07 May 2012
  • Anonymous
  • England
  • Female 18-24
  • (1 review)


100%

So far the best hostel i`ve stayed in! Excellent location, 5 steps away from the beach and only 7 mins away from the main shops and nightclubs. Staff is amazing, always helpful and friendly. Kitchen, living room and doorms are very clean, nice pool, and they even have a tv in every room!!! Loved the atmostphere, they take you to different clubs every night where you get free entry, a free drink and discounted drinks all night long. Could no recommend this hostel any higher!

  • Novice Nomad
  • 06 May 2012
  • Anonymous
  • Germany
  • Female 18-24
  • (1 review)


77%

Very nice staff and surfboard hire was a big plus. No lockers and the rooms are very basic, however the location is superb and if you want to party the nights out are fantastic!!

  • Avid Traveller
  • 05 May 2012
  • Anonymous
  • England
  • Male 25-30
  • (14 reviews)


73%

A very nice, cozy room that even had. TV in it! Really close to the beach and a 10-minute walk away from all the main shops. Thoroughly enjoyed my visit here!

  • Novice Nomad
  • 02 May 2012
  • Anonymous
  • Finland
  • Female 18-24
  • (2 reviews)


77%

we chose this hostel because of the free wifi and we paid extra money for private room but the wifi signal didn't work where our room was so had to sit on a stool in reception when we needed tp use it

  • Novice Nomad
  • 29 Apr 2012
  • Anonymous
  • Ireland
  • Couple 18-24
  • (1 review)

Owner Comment (Show)
Hi. You can use the FREE wifi all around the hostel,By our pool in the tv room like everyone else does so not sure why you just sat on a stool at reception.The private rooms are next door to the hostel so the wifi some times cannot connect. Thanks

60%

No security lockers, took a long time to get into rooms, and bathrooms were tiny, falling apart...no soap or hand toels or hand dryer in bathrooms.

Owner Comment (Show)
Hi. We clearly advertise that we do not have lockers in the dorm rooms but we do have a FREE safe behind reception so it should come as no surprise on arrival.The rooms get cleaned everyday after everybody checks out so it is never ready till after 12.30 but you did not seem to be happy with that !!!.We provide free towels upon request but can we point out that we are backpackpackers NOT a Hotel . Thanks

80%

基本的には、何も問題がないホステル。SURFERS PARADISEに近くため、飲みホステルの一面もあるかも。 ただ、すべて平均以上と思ってよしです。ただ、WIFIのみはFREEとありますが、1時間のみFREEです。その後はお金がかかります。

  • Novice Nomad
  • 23 Apr 2012
  • Anonymous
  • Japan
  • Male 31-40
  • (3 reviews)


80%

Very friendly staff, basic but very clean rooms. Great choice if films! Good kitchen and party atmosphere! No lockers though, which is the only bad quality.

  • Novice Nomad
  • 20 Apr 2012
  • Anonymous
  • England
  • Female 25-30
  • (1 review)


80%

Only stayed for 1 night but good location and value for money.


100%

Pay that bit extra and go for the private, you pretty much get a whole house!

  • Novice Nomad
  • 12 Apr 2012
  • Anonymous
  • Australia
  • Male 18-24
  • (1 review)


60%

Overall good however staff seemed a little uninterested and as if we were inconveniencing then by asking questions etc.

  • Novice Nomad
  • 12 Apr 2012
  • Anonymous
  • Australia
  • (Gender undisclosed) 18-24
  • (1 review)


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