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Surf n Sun Beachside Backpackers Reviews

3323 Surfers Paradise Blvd, Surfers Paradise, Queensland, Australia

Reviews & Ratings Explained

78%

Rating
716 Total Reviews
  • 76%Value For Money
  • 74%Security
  • 84%Location
  • 79%Staff
  • 81%Atmosphere
  • 74%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Booked a twin share private room and ended up having an apartment next door pretty much which we shared with another couple. (the bedroom doors locked). The bedroom was massive and had a tv. Staff were super nice and helpful Not far to walk to main area of surfers


94%

Surf N' Sun was my first experience with staying in backpackers accommodation and i can't wait to do it again! The staff were lovely and happy to mingle, show around and help the guests. The place was well located, tidy and had a friendly and secure atmosphere. The other backpackers i met were awesome and considerate and really interesting to talk to. =) There was no parking at the actual premises. But i just parked along the Esplanade and there is also day parking spots very close by!

  • 07 Jun 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


83%

Good and helpful staff fun trip

  • 07 Jun 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


94%

Very helpful staff and friendly. I was traveling solo and they got everyone out of their rooms.

  • 31 May 2013
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


94%

Best location for a Hostel! You guys were so welcoming and I loved how you were all very down to earth and helpful. What I loved even more was your private room package! It's great how you offer an apartment with all you need! And not only that but you guys offered us free bicycle rentals and a drink on the house!! When I read what you guys offered in the private room package, it sealed the deal for me in deciding where to stay :) Thank you guy for your hospitality, I'll sure come stay again!!

  • 30 May 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


97%

Really enjoyed my stay there. The only thing to moan about was no soap in the rooms by the sink but if thats all there is to moan about then it must be a good place to stay. Had a cracking stay there, would recommend it to anyone....Iv already started to


91%

Got a private room it was brilliant, the private rooms are a good size but it is attached to a big living room and kitchen that is only shared with one other private room. Perfect location aswell and staff were super friendly and helpful, Irish girl and English guy


80%

Good hostel if you want to party all weekend, otherwise dont go to surfers as there is nothing to do..


54%

The room smellt, bathroom wasn't really clean. The beds were quite bad as well. The pool area was nice, but no one was using it. People were not talking to ach other. kitchen was okay. I would'nt stay there again. The staff could have been friendlier! Location was good, close to the beache and 5-10 min to the city.

Owner Comment (Hide)
Hi Sorry that you though the room smelt but unfortunately sharing with other people the smells can be beyond our control. However if you had informed us of this and of your bed we would of changed you rooms.But you chose to say nothing and go away and write about it instead. It is very hard for us to help you now .

57%

Inconsiderate staff. Had to wait to for key while they ate within our view and chatted. Not clean. Rubbish in closet and under bed was dusty and had fur balls and hair clips.

Owner Comment (Hide)
Hi, Sorry if you thought the staff where inconsiderate but the receptionist and driver where just having their well deserved breakfast as it was a busy morning. They Sit with the other guest and chat to them all the time. This is what backpacking is all about??. Your room was not ready which we informed you we where waiting for the cleaners to finish. I am not too sure what else we could of done for you. You where clearly not backpackers and really should of booked a hotel. Thanks

94%

i really loved this hostel. If you like to go partying every night you should definitely go there! Its also close to the beach and the atmosphere is awesome! i got to know really nice people!!


77%

Nice breakfast, very good location, more like a hotel (except the bunk beds).

  • 09 Apr 2013
  • Novice Nomad
  • Anonymous
  • Czech Republic
  • Male, 25-30
  • (1 review)


83%

The double room we booked turned out to be in a little unit with its own kitchen and bathroom, which we only had to share with one other double room. This was something we appreciated. In general the staff was great, and very helpful. A free lift to the busstation was easy to arrange, and the traveldesk gave some good advice about activities.


100%

Definitely the best hostel I've stayed in. The staff were all really helpful and would organise day trips for you. They were all really great fun and very friendly. The hostel was in a perfect location right next to te beach and really close to bars and clubs. Would recommend to anyone to stay there, didn't want to leave.

  • 31 Mar 2013
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


71%

Good location, not far from the center and just 1 min from the beach. 1 hour free internet per day, tv in you room with film streaming 24/7 free lock at the reception (that is good). The rooms are not luxury rooms,. No air conditionerbut at least there is a fun. Courtesy shuttle bus if you are coming and leaving with the greyhound. I reccomend this hostel because the location is great and the staff is kind. Like in every hostel you have to be lucky with the roommates.


94%

The double room option was perfect for us. Double rooms come in apartments, shared bathroom and kitchen with two other people. Big room, lots of space.


86%

Had a great day/night in Surfers, great crew, nice hostel, really great atmosphere and easy to meet people. Facilities like the tv room and pool + outside bar are great as well.


100%

Really enjoyed this place. Booked a two bed with my girlfriend. We were amazed to find we practically had a full apartment to ourselves, with a double room, just around from the hostel. There was a lounge/kitchen area. We chilled out in the lounge/kitchen area and cooked dinner and watched one of the free DVD's. The reception staff were great and did an organised pub crawl. The hostel is a a v.short walk to the main area, and just around the corner from the bus stop to all the theme parks etc.


91%

A little far off from the central area. Just 10 mins walk. However, love the place, the staff, the new people that I met. They have nights out every night so it's great to meet other travellers if you are travelling alone. Highly recommended for solo travellers. Will definitely come & stay if I visit Surfers again..


51%

Staff is very unfriendly. Doesn't know how to smile. I expect them to show me more when I ask them for activities and interesting places around.

  • 24 Feb 2013
  • Novice Nomad
  • Anonymous
  • Vietnam
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi I am sorry that you though the staff where ufriendly.They did try to help you as much as they could but unfortunately with all the bad weather most activities were either closed or cancelled.We tried very hard to explain this to you ,unfortunately the weather is out of our control. Thanks

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