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Surfbackpackers Bilbao Reviews

Calle Luzarra 18. bajo, Bilbao, Spain

Reviews & Ratings Explained

81%

Rating
263 Total Reviews
  • 79%Value For Money
  • 72%Security
  • 75%Location
  • 90%Staff
  • 85%Atmosphere
  • 86%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Very nice and clean hostel with a good common area for meeting people. Cheap beer as well! Only drawback is that it's isolated so a bit of a walk to old town but manageable and a metro right next to it for the lazy people! Great value for money!


89%

Nice and relaxed little hostel. Everything is pretty quiet by around 12pm but that's not always a bad thing, good location, a nice walk through the city or along the rivers edge to get places. Wifi was excellent and worked everywhere. The staff were really helpful and more than happy to have a chat. Kitchen is small but can manage to cook your own food 👍🏼 very nice place


69%

Very small hostel so good if you're travelling alone as it is easy to meet people. Location is not near the beach and a bit of a mission to get places! - although close to Metro and staff provide good directions to beach, old town etc. Nice and clean, did the job for a few nights! Thanks for having us

  • 12th Jul 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 25-30
  • (1 review)


91%

Had the best time here, the vibes are so chilled and Isabella is the best! She made me feel so welcome and took us on an excursion on her day off which actually blew our heads it was amazing, the atmosphere is so cool here and it always feels so safe, thanks guys

  • 11th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


31%

I had booked a 4-bed room for my stay (which was already very overpriced considering I paid 55 euros a night). However, they placed me on a 8-bed dorm and still charged me the same amount. When I inquired about this issue to the reception the lady told me she didn’t know why and would check with her boss. She didn’t. And I never got reimbursed for the difference in the rooms. This type of behavior is just dishonest and I would never recommend this hostel to anyone else.


100%

Amazing place, great people


83%

Great hostel. Wonderful staff. Close to metro and main attractions. Beach a fare way away. Good atmosphere. Would stay again!


80%

Nice hostel wirh friendly staff and laid back atmosphere. The only thing is the location that is a bit far away from the center.


83%

Had to wait a few hours to check-in due to few staff being around, but when they arrived they were lovely! Showers didn't open until 9am which doesn't suit early risers, but breakfast is a bonus. Small kitchen and the gas ran out one night so had to make makeshift dinner in the microwave. Good vibe and great communal space.


77%

Fede and Isa are very helpful.


100%

I liked this hostel for its cleanliness, fantastic staff and an excellent communal area to meet people. 10 Minute walk down town which is nothing. Comfy beds and a great chilled atmosphere. I booked the wrong day via hostel world and arrived a day early and they had no problems with that and just switched the days we were there at no extra cost. The guy at the desk was super helpful. Really clean. Fully functional kitchen and really fast wifi. Will be staying again if I venture back to Bilbao

  • 16th Jun 2015
  • Novice Nomad
  • Anonymous
  • Argentina
  • Male, 25-30
  • (1 review)


94%

Fab staff. Made us feel right at home and were more than happy to help and make recommendations. Chilled atmosphere. Rooms reasonable size and clean. No windows but not really a big deal.


43%

Having Keys and locker would be good idea.


94%

very kind staff - we had a great stay and were treated very nicely! very cool atmosphere and design, nice place to hang out and meet others :)




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