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Surfers Paradise Backpackers Resort Reviews

2837 Gold Coast Highway, Surfers Paradise, Queensland, Australia

Reviews & Ratings Explained

83%Overall Rating

From 72 ratings
  • 84%Character
  • 79%Security
  • 75%Location
  • 86%Staff
  • 86%Atmosphere
  • 87%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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97%

We were actually very suprised with the accommodation we were provided as we didn't expect it to be so good. The prices were good and our rooms were fantastic and clean. The staff members were very friendly and even provided a safe service when we asked if they could mind our bags after we had checked out. I would reccommend this place to anyone. Even though the city centre was a bit of a walk it was beautiful when taken on the beach. Our stay was fantastic and we are very appreciative ;)

  • Novice Nomad
  • 25 May 2012
  • Anonymous
  • Australia
  • All Female Group 18-24
  • (1 review)


77%

It's very clean, they clean everyday. Good to share that they provide free washing and free wifi. Staff are friendly.

  • Novice Nomad
  • 07 May 2012
  • Anonymous
  • Hong Kong
  • Female 25-30
  • (4 reviews)


97%

Great hostel, cool people, had heaps of fun there!!!

  • Novice Nomad
  • 30 Apr 2012
  • Anonymous
  • Denmark
  • (Gender undisclosed)
  • (1 review)


77%

Great facilities. Tennis court is peng. Negatives are lack of lockers in rooms and not being able to drink your own alcohol kinda sucks. However hostel was best part of surfers for me!

  • Novice Nomad
  • 05 Apr 2012
  • Anonymous
  • England
  • Female 18-24
  • (1 review)


73%

The location isn't the best as it's out of the main strip, it's a good 20 minute walk away from anything major and seeing as surfer's is about partying, walking home all the time got a bit annoying! The actual hostel was really nice though, very cheap bar and free laundry which was good! But after a couple of nights, i moved down the road to the Islander which is right in the middle of everywhere and was about $5 cheaper and ten times nicer!

  • Novice Nomad
  • 01 Apr 2012
  • Anonymous
  • England
  • Female 18-24
  • (2 reviews)


60%

15 minutes walk from town but for what you pay, it seems to be the closest you can get. there is a shuttle every hour but only up until 5pm, or another at 7 if requested. kitchen closed at 10pm and didnt open again until around about 7.30 which sucks if your heading off on day trips, also the sign was covered by a vending machione so we didnt actually know until 10pm the night before when our food was locked away. wifi is pretty unreliable.

  • Globetrotter
  • 31 Mar 2012
  • Anonymous
  • Australia
  • Couple 25-30
  • (24 reviews)

Owner Comment (Show)
Thank you for taking the time to leave a comment. I'm surprised that you thought the free WiFi was pretty unreliable as we use the same system in the office and our records show that there have been no connection issues. If you have a day trip and need the facilities outside hours just speak to us and we can often easily make arrangements for you.

57%

They don't clean the bathrooms daily! The bathroom was really dirty. My mattress was really soft, so I felt the grid at night. The hostel is slightly away from the city centre so you need to walk a bit. It's not a bad hostel, but I have seen better.

  • Avid Traveller
  • 30 Mar 2012
  • Anonymous
  • Germany
  • Male 18-24
  • (11 reviews)

Owner Comment (Show)
Thank you for taking the time to share your thoughts. Your bathroom was checked and cleaned daily. It was spotless. There was one incident I understand, that you mentioned to staff, where the bathroom was a little messy after the other guests had used it in the evening, unfortunately we can't clean up after each use. If your mattress was uncomfortable you just had to speak with us and we would have given you a new one.

87%

A great hostel.,.. Free wifi and washing, what more could you ask for when you are travelling. The rooms are big, bathrooms are clean. The kitchen is well equipped and met loads of great people here. It is 5 mins from the beach and a15 mins walk to the city... But it helps you to sober up on the walk home! :-). All in all a great hostel! Highly recommended.

Owner Comment (Show)
Thank you so much for your lovely review. It helps all our staff feel happy about the hard work they put in to make all our guests stay as enjoyable as possible. Happy travels.

60%

Had no parking available - very dissapointing

  • Novice Nomad
  • 22 Mar 2012
  • Anonymous
  • Latvia
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Yes we have always had parking available since the hostel opened 20+ years ago. If all spaces were full then all the streets surrounding us have free parking 24/7. I am sorry that this misunderstanding appears to have affected your whole stay.

87%

I stayed 2 more nights and I gonna go back in 2 weeks! The WIFI is a little bit slow.. But hey its for free so I can take that. Close to the beach and they pick you/drop you off at the Greyhound station.If you gonna go to Surfers I can recomend this place.


97%

This was such a great hostel! Great atmosphere, friendly people, tv room, tennis court, free board hire, you really can't go wrong! Only thing, the pool is a lot smaller than its made out to be... but I guess on nice days you'd go to the beach anyway.

  • Novice Nomad
  • 18 Mar 2012
  • Anonymous
  • Malta
  • Female 18-24
  • (3 reviews)


93%

Very nice place. Stayed in an twin in an apartment which was large and spacious. Liked this hostel very much.

  • Novice Nomad
  • 15 Mar 2012
  • Anonymous
  • Norway
  • Couple 18-24
  • (6 reviews)

Owner Comment (Show)
Thank you very much. We hope you continue to enjoy your travels in Australia.

100%

Best Hostel we´ve stayed in. Thank you very much for this great stay:)

  • Novice Nomad
  • 10 Mar 2012
  • Anonymous
  • Germany
  • Couple 18-24
  • (2 reviews)

Owner Comment (Show)
Thank you, your review means a lot to us. I am happy that you enjoyed your time here.

73%

The rooms with the ensuite bathrooms are good, but the mattresses are horrible! The kitchen is clean and the resort provides some good facilities as the pool or the bar. The place is located a bit far away from the city, but the hourly shuttle bus is really good! The court reminded me of a school yard which doesn't create a nice atmosphere. To put it in a nutshell, the hostel is ok, but I would noch want to stay there for longer.

  • Novice Nomad
  • 05 Mar 2012
  • Anonymous
  • Germany
  • Female 18-24
  • (3 reviews)

Owner Comment (Show)
Thank you for your review. Your comments about the 'school yard' have sparked many conversations and a lot of laughter! We hope you enjoy the rest of your travels.

83%

really nice hostel

  • Novice Nomad
  • 03 Mar 2012
  • Anonymous
  • Malta
  • Female 25-30
  • (1 review)


93%

Really enjoyed our stay. Great staff and fun atmosphere. Definately be back. Only downside was that there was no parking for cars.

  • Novice Nomad
  • 02 Mar 2012
  • Anonymous
  • Australia
  • Couple 31-40
  • (1 review)


100%

Brilliant Hostel. All other hostels say you can 'chill out or go mad', yet in many you actually can't. Every night there is a group of people going into town, and the set up makes it VERY easy to meet people. Free Wifi is very helpful, the volleyball/tennis court and pool are very fun. Plenty to do, Great Staff. Could not recommend it highly enough, after 7 weeks of travelling this is my favourite hostel from Sydney - Surfers Paradise.

  • Novice Nomad
  • 02 Mar 2012
  • Anonymous
  • England
  • Male 18-24
  • (1 review)


83%

Enter your phone number here Good clean room. Well kept

  • Novice Nomad
  • 01 Mar 2012
  • Anonymous
  • Wales
  • Couple 41+
  • (1 review)


63%

We were generally unpleased by the accommodation provided by this hostel. We found the beds extremely uncomfortable and the staff generally unfriendly. The bar on premesis prohibits personal purchase of alcohol and doesn't allow it on property. The pool is small and doesn't have enough lounge room for guests. The manager was unconcerned with the comfort of guests and only found it important to party with them in the evenings. I wouldn't recommend staying here as it is not worth the money.

  • Novice Nomad
  • 26 Feb 2012
  • Anonymous
  • USA
  • Mixed Group 25-30
  • (1 review)


83%

Great staff, excellent hostel, clean rooms, terrible annoying music of the bar while cooking and eating!! Thank you for the good time an Surfers!!

  • Novice Nomad
  • 20 Feb 2012
  • Anonymous
  • Germany
  • Couple 18-24
  • (2 reviews)


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