Surprise Backpackers Reviews

Loved it! Would stay here a million times over. Certainly things weren't sparkling and spotless by any means but NOTHING was gross or disgusting. They kept it very clean. It had very warm showers, clean, well-stocked bathrooms, a good, simple breakfast in the morning and helpful and informative staff. I even ended up extending my stay by a night because I didn't want to leave! I got way more bang for my buck than expected. Strongly recommend for backpackers on a budget!

Nice, clean, well situated - definitifly remommandable :-)

Location is great!!!!!! 10 min walk to victoria station, about 15-20 min st. james park, big ben and london eye, etc. not enough bathrooms and not so clean, bring some purell your own pillowcase and flipflops for the bathroom ;) if u dont have a huge issue with this it should be ok, specially if you are only staying for a couple of days.

Beds were very wobbly. It's been ok for a couple of nights, but definitely not for a longer stay!

I really liked staying here with the fun rooms, but I woke up in the morning with four HUGE bug bites on me - not fun to know I was sleeping with bugs all night.

We had booked 2 beds in the female dorm, and it was all occupied. Had to wait for 50 mins to get another set of beds in the mixed dorm and sort out the confusion. Breakfast was average too.

Very much enjoyed my stay. The staff were all very helpful.

fridge in kitchen should be clean out and disenfected more regular it stinks and tv should be fixed or replaced also when i was there the staff came into the room without knocking on the door first not happy about that

the best hostel in London for me.

Nice staff, nice prices and nice location. A bit crowded in the rooms and the usual French teenagers who get drunk, make noise and blow the fire extinguishers. You should promote your bar better and do more activities. Please, do something about the hot water, it was way too hot.

on the whole a good hostel to stay at staff are friendly and helpful rooms are a good size. the only one thing bad I will say is that the kitchen come common room is a little on the small side and could maybe a little bit bigger

I'm a firm believer that you get what you pay for, and this booking more than did the job. Definitely among the better hostel showers I've ever used.

Great location for Victoria Station. Even though it's above a pub, I didn't find it too noisy. The set up for the showers was also one of the better ones I've seen, allowing you to keep things dry. It did look like they were in the middle of some renovations. Getting your key deposit back for an early checkout, eg for an early train, could be a slight problem but I it someone good on reception when I checked in.

The ubication is perfect! It´s near Victoria Station and some turist places..

new comfortable mattress this time!

cheap but nice, good location, i liked it.

Everything was fine, however I had to explain three times that I booked hostel and I paid 10pounds as a deposit, they wanted me to pay still deposit + the rest of the amount despite the fact that I paid 10% before, but finally they told me that everything is fine and that I paid this deposit, however I think that they should obviously know that when somebody books room before , then he/she pays 10% - so it was quite dubious.

Nice comfortable bed, Friendly helpful staff. Adequate breakfast. Would stay again.

Hostel really dirt, with rats around the kitchen.

Please, work on the key system of the doors because sometimes it gets stucked.