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THE BEACH waikiki boutique hostel Reviews

2569 Cartwright Rd., Honolulu, USA

Reviews & Ratings Explained

85%

Rating
1134 Total Reviews
  • 84%Value For Money
  • 82%Security
  • 96%Location
  • 88%Staff
  • 87%Atmosphere
  • 79%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Awesome location, management and staff were helpful and created the best atmosphere at the hostel! Would recommend to everyone to stay here, don't have a negative thing to say about it!

Owner Comment (Hide)
Thank you so much for your great comments. We are very glad to hear that you had a wonderful vacation in Hawaii. With new professional management team, we will try harder to provide the best atmosphere and service for our guest. Thank you!

74%

It's in a great location, just 3 blocks from the beach. The staff is more than friendly, but positive and upbeat as well. My scruples with security come from my roommates choosing to unlock the door for their own convenience. I did not have anything stolen, however. The rooftop bar is a nice plus, as was the kitchenette located in the room. I do wish that the bunks were solid and quiet ones instead of creaky, loud Walmart-style bunks.

Owner Comment (Hide)
Aloha, Thank you so much for your comment. We recently renovated entire hostel, and very glad to hear great comments about your stay. For your concern about property security, we started to upgrade to all door locks and open our front desk for 24 hours. Thank you.

83%

There is no storage for luggage. They just leave it in the office.

  • 11th Aug 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
I am sorry to hear your inconvenience at the hostel. We had to use one of the rooms as our office while we renovate the hostel including Front desk office. You will be able to see big change next time you visit our hostel. Thank you.

69%

One of the staff members was quite unhelpful- I stood at reception for 15 minutes waiting to ask a question whilst he chattered away on the phone without so far as acknowledging me. Beds are very creaky. Renovation work was going on at the hostel so very noisy at times. On the plus side good location, close to beach.

  • 5th Aug 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Yes, the hostel has been under major renovation for much better facilities. We truly apology for your inconvenience and I hope that you can visit us next time and enjoy our great facilities. For your concern about staff, this should never happened and we took this matter very seriously. We do not accept this service at the hostel. Thank you.

97%

The only annoying thing was waiting to check in at 3pm. Besides that everything was great! Thanks heaps!!!

Owner Comment (Hide)
Aloha, Thank you so much for your comment. We provide the fast check in possible, but we want to make sure that the room is ready with our expectation. Cleanness is the top priority in our service. Please ask for early check in next time as we always try to provide early check to our guests. Thank you.

100%

Great location and super staff willing to help out!

  • 31st Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 31-40
  • (1 review)


74%

A GREAT location. There is no real communal area bar the roof, so it's not always easy to meet people other than those you meet in your room. Good luck with that! Breakfast isn't really breakfast buuuut it is great of them to put out some things if you're trying to save on spending so, appreciated! I felt it was clean enough but was expecting the worst (old reviews) The sweet young cleaning lady did a great job. Fair place to stay for a few days. A hostel.


69%

Building was going on during our stay. Made accessing our room a problem some times, checkout was nearly impossible due to building outside of the office. We were turned away several times then asked by other staff members why we were still in our room!! We hired snorkle set for $12each. Upon ariving at the beach 30mins away we found out one of the packs was mising the gear we needed. I spent another $10 hiring more gear.Upon return we advised the office girl of problem.But no refund was given


94%

The staff was excellent! When we arrived on Saturday there was a social hour with drinks. Plus each morning they supplied pastries in the common room for breakfast!

  • 28th Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)


100%

Very good hostel. Had a great time. Staff is really nice. Common area is good to meet people. Highly recommended.


94%

great location friendly staff great room would stay again (private room)

  • 18th Jun 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 41+
  • (1 review)


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