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Terra Extremus Hostel Reviews

Vicuna Mackenna 38, Santiago, Chile

Reviews & Ratings Explained


199 Total Reviews
  • 60%Value For Money
  • 71%Security
  • 94%Location
  • 63%Staff
  • 63%Atmosphere
  • 54%Cleanliness
  • 66%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The hostel is VERY dirty. It seems that it has never been cleaned. Moreover, the staff suggested a taxi, which was a fake taxi, and the driver overcharged me. Of course he asked for the money before reaching the airport. It was 5 AM and I was alone.


I arrived at this hostel after getting off a night bus and was made to stand outside with all of my gear while the receptionist in his still drunken haze tried to find a key to open the gate. It is a noisy hostel (inside and outside noise) but in a good location.


I did not have a very enjoyable stay at Terra Extremus. It was very noisy at night with people drinking in the courtyard and it was staff involved every time. I complained to the front desk and he said the people are drunk and he couldn´t do anything about it. Washrooms were messy and the staff was very unfriendly.


I stayed here in 2009 & it was excellent, so had no hesitation in coming back. This time though, it seems standards had slipped. Some of the staff were absolutely fantastic (Teddy & Sebastian were most helpful & friendly), however some of the other staff seemed to ´go missing´. The bar ran out of booze at one point & was not re-stocked to cater for the ´free beer on one night. Security facilities were poor, the bathrooms werent very clean, & the breakfast was very poor. Location is fantastic.

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