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Terra Extremus Hostel Reviews

Vicuna Mackenna 38, Santiago, Chile

Reviews & Ratings Explained

70%

Rating
198 Total Reviews
  • 63%Value For Money
  • 77%Security
  • 97%Location
  • 63%Staff
  • 63%Atmosphere
  • 60%Cleanliness
  • 67%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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71%

I arrived at this hostel after getting off a night bus and was made to stand outside with all of my gear while the receptionist in his still drunken haze tried to find a key to open the gate. It is a noisy hostel (inside and outside noise) but in a good location.


60%

I did not have a very enjoyable stay at Terra Extremus. It was very noisy at night with people drinking in the courtyard and it was staff involved every time. I complained to the front desk and he said the people are drunk and he couldn´t do anything about it. Washrooms were messy and the staff was very unfriendly.


74%

I stayed here in 2009 & it was excellent, so had no hesitation in coming back. This time though, it seems standards had slipped. Some of the staff were absolutely fantastic (Teddy & Sebastian were most helpful & friendly), however some of the other staff seemed to ´go missing´. The bar ran out of booze at one point & was not re-stocked to cater for the ´free beer on one night. Security facilities were poor, the bathrooms werent very clean, & the breakfast was very poor. Location is fantastic.




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