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The Attic Backpackers Reviews

15-31 Wellesley Street, Auckland, New Zealand

Reviews & Ratings Explained

86%

Rating
325 Total Reviews
  • 83%Value For Money
  • 88%Security
  • 95%Location
  • 87%Staff
  • 79%Atmosphere
  • 86%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Best hostel ive stayed at so far on my trip, clean, extremely central, helpful and friendly staff and generally great hostel....even had communal hairdryer and straighteners!!

  • 9th Dec 2014
  • Novice Nomad
  • Anonymous
  • Scotland
  • Female, 25-30
  • (1 review)


89%

Really sweet and helpful staff! Great place and location. Not really a party hostel, people seem to keep to themselves. However, still managed to get a good group going on their outdoor patio with a few beers. Incredibly clean kitchen. Bathrooms are a little janky.

  • 9th Dec 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


97%

absolutely loved my stay here! I stayed in a private room but i was still able to meet a few people here. Would definitely recommend.


83%

Not a bad hostel. Some staff are great but others a bit grumpy. Wifi is only free for 3 hours then you have to buy. Good kitchen facilities and showers. Bedrooms are fine, no character whatsoever just beds in a white room! But other areas of the hostel have more atmosphere. All in all I've not found a better AKL hostel but theres room for improvement.


83%

Good clean place good for familys

  • 5th Dec 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to leave us feedback. We are glad you enjoyed your stay.

86%

Decent clean hostel in good location.


86%

Good, clean central hostel.

Owner Comment (Hide)
Thank you for taking the time to leave us your feedback. We are happy to hear you found our hostel to be nice and clean and that you enjoyed its location. Central Auckland is a fabulous location, whether you are wanting to visit things in Auckland itself, the nearby islands, or catch a bus out of town. :) The Attic Team

97%

A great hostel in a central location. It is fairly new and ticked most of the boxes. There are certain minor things that the hostel should look at. There was only three hooks in the 4-bed dorm so not everyone could hang up wet towels, or anything else for that matter. There was also no hooks in the mens wash-room and only one small shaving mirror. There was also no shelf in the showers for soap etc. Great hostel just the same and I would definitely stay again.

Owner Comment (Hide)
Thank you for taking the time to leave your feedback. We are happy to hear you enjoyed our hostel and its central location. :) Regarding hooks in the dorms and the bathrooms, in the 4-bed dorms there are 3 hooks, each with 2 pegs to hang things on and there are 2 hooks within each shower stall. We hope to see you again should your travels bring you back through Auckland. The Attic Team

60%

Hostel is clean enough, staff is helpful & friendly enough, the facilities are adequate, but not more than average altogether & not much of nice atmosphere, most of all probably because of the other guests. Nothing to say against young backpackers or 'work&holiday'-people, but against ruthlessness and ignorance vis-à-vis other guests & their peace. People are noisy, don't clean up after using the kitchen, and are smashing doors until 1, 2 am. Overpriced room for what you get & the hassle around.

  • 27th Nov 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to leave feedback. We are glad to hear your found our staff helpful and friendly. But are sorry to hear you found the hostel noisy and the kitchen untidy. The staff try to keep an eye on guests using the kitchen, but it can be difficult during busy times. Regarding the noise, your room was next to the lounge and the wind was blowing the door shut. A door closer is being installed to stop this from happening. The Attic Team

91%

owners insure a clean kitchen. quiet environment to sleep in. Will stay again. cathy

Owner Comment (Hide)
Thanks for making time to leave a review. Glad you enjoyed our clean kitchen and it didn't get unnoticed :) We pride ourselves on our beds so stoked that you enjoyed your sleep :) Look forward to your return enjoy Nz

49%

The bathroom is one room with a bunch of stalls in it, as opposed to separate rooms. And there seem to be too few of them, I and others ended up having to wait in line. Lockers are too tiny to be useful. Most of the beds won't fit taller people very well.

Owner Comment (Hide)
Sorry to hear your negative points. Our bathroom setup is pretty standard for any backpackers, you won't find many hostels that would have lots of individual bathrooms, it's just not economical. It's not usual for us to have people waiting to take showers, so we are sorry to hear you had this issue. The lockers are to store valuables and they are large enough for a day backpack, so we feel they are adequate for their purpose. Thanks for taking the time to leave your feedback, The Attic Team

91%

Stayed here with a group of five friends and the staff were all smiling and welcoming! Has everything you need and the location can't be beat. We lost our key and they didn't give us any grief. Would highly recommend to anyone coming through to Auckland!

Owner Comment (Hide)
Thanks for making time to leave us a review. We enjoyed having your group stay with us, and enjoyed hearing your stores from the night out :) Enjoy your short trip in NZ and when you return, come and stay with the best :)

91%

Positive points: Perfect location: next door to Queen Street, the heart of Auckland. Very secure: personnal lockers and additionnal luggage storage. Very clean: common areas (kitchen, showers, dorms) are cleaned every day. Negative points: Neither personnal lightning nor power point / usb plug under each bed in dorms. No heating system in dorm, not even a simple radiator. Staff didn't accept that we use the kitchen after the check-out !!!!! ..... even though it costs nothing for them!

  • 20th Nov 2014
  • Novice Nomad
  • Anonymous
  • France
  • Mixed Group, 25-30
  • (1 review)

Owner Comment (Hide)
We are pleased that you enjoyed our convenient location and good security. We do try hard to keep our hostel clean so thanks for mentioning this. As we are going into the Summer, heating is not needed, though we will be improving our heating system for next Winter. It's standard with any hostel that you can not continue to use facilities after check out, though we do allow use up until 1pm which we feel is fair. This is not due to cost, but due to having others checkin through the day. Thanks

100%

It was very clean and close to the city center

Owner Comment (Hide)
Thanks for taking the time to leave your feedback. We are glad you found our hostel clean and enjoyed its city center location. We hope you come stay with us again if you find yourself in Auckland. The Attic Team

86%

This hostel is in an excellent location, kept well cleaned, and had many different areas to spend time.

Owner Comment (Hide)
Thanks for taking the time to leave a review. We pride ourselves on keeping the hostel clean and tidy and are glad you noticed this. We are also glad to hear you enjoyed our central location in the city center and enjoyed our numerous common areas to spend time within the hostel. We hope you enjoy the rest of your travels in NZ! The Attic Team

89%

Generally good hostel, only gripe was it was almost a bit too serious and efficious, we had a shared dorm for one night then 2 of us in a private an 2 in a share the second, our friend weren't allowed to even be in out room while we got ready to go out for the night. Rooms clean and beds comfy on the plus and a big kitchen. Staff chased us up in the morning about our washing up even though the girl had seen me doing it in the kitchen already.

Owner Comment (Hide)
Thank you for the feedback. We are glad to hear you enjoyed our spacious rooms, kitchen, and deck. However, we are sorry you found our staff to be officious. The reason you received a knock on your door is that we have a policy of no guests in each others’ rooms. As for your washing up, we are unsure why you were asked about it if you were in the progress of doing it. We do strive to keep a clean and tidy kitchen and we do ask all guests to wash, dry, and put away dishes immediately after use.

89%

Excellent location and great staff. Rooms basic but clean. Well equipped kitchen and good communal areas.

Owner Comment (Hide)
Thanks for your feedback. We are pleased that you liked our convenient location and awesome staff! We try hard to keep our hostel clean, so thanks for mentioning that. We are also happy you found our kitchen to be well equipped and liked our communal areas. Please do visit again next time you are in Auckland, Cheers-The Attic Team

83%

There were a couple of exceptional staff members, but for the most part the reception staff weren't overly friendly or helpful. Overall the hostel had all amenities and it was clean and well kept, and it's easy to walk or catch a bus to all sites in the Auckland area from where the hostel is located.

  • 13th Nov 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thanks for taking the time to leave your feedback. We are pleased that you found our hostel to be well located and clean. Sorry to hear that you found some of our staff less helpful than others, we do pride ourselves on having friendly,helpful and informative staff, sorry this was not reflected during your stay. We do hope that you will consider a stay with us again next time you are in Auckland. Cheers-The Attic Team

66%

My only complaint would be that whilst staying at the hostel for just over a week not once was our room cleaned or bin emptied but I think this was due to being in a private room rather than a shared dorm...otherwise I'd recommend the hostel if you fancied somewhere close to the city centre and nice to stay whilst in Auckland.

  • 11th Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there, Thanks for taking the time to leave your feedback. I have emailed you regarding your comments about your room not being refreshed. We do have procedures in place to ensure that this does not happen and on this occasion it seems to have been overlooked, for that we are sorry. We do hope that this did not affect your stay too much. We are pleased that you enjoyed our convenient location. Do visit us again next time you are in Auckland, Cheers-The Attic Team

89%

The place was very clean. Excellent staff. A bit noisey due to traffic at night but I enjoyed my overall stay at the hostel.

Owner Comment (Hide)
Thanks for your feedback, we are pleased that you found the hostel to be clean and liked our helpful and friendly staff! Generally, we do not suffer to much with noise, though being in the city centre it can happen from time to time. We do hope that you will visit us again next time you are in Auckland. Thanks-The Attic Team.

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