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The Attic Backpackers Reviews

15-31 Wellesley Street, Auckland, New Zealand

Reviews & Ratings Explained

87%

Rating
104 Total Reviews
  • 84%Value For Money
  • 87%Security
  • 94%Location
  • 90%Staff
  • 83%Atmosphere
  • 88%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

Good location if you want to hang out in the centre of Auckland (although there's not much to do!). Staff were very nonchalant and didn't really put any effort into customer service. Good security. Hostel itself feels very 'clinical' - barely any character. You might think that would make it a clean place, but the male bathrooms were pretty shoddily cleaned. Wifi and kitchen are great. All in all: a good place to stay if you're in a hurry, but don't bother if you're looking for a homely hostel.

Owner Comment (Hide)
Hi there, Thanks for taking the time to leave your feedback. We are disappointed to hear that you did not feel our customer service was up to scratch, all of our staff are usually very helpful and attentive. Our bathrooms are cleaned every single night and are checked regularly through the day, cleanliness is paramount to us. We don't tend to agree that there is ''not much to do'' in Auckland...Volcanoes, stunning islands, cosmopolitan bars, cool and alternative suburbs..a reason to come back ;)

97%

Great place. I've stayed at Base Auckland and the Brown Kiwi and the Attic is better than both! This is a quieter, more friendly atmosphere with a great location, and everyone I met was super nice. They also have the nicest bathrooms and showers of any hostel I've stayed in around the world (well over 10). Also, the elevator is cool and the rooftop patio is pretty nifty.

  • 13th Apr 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there! Thanks for your great feedback! We are really pleased to hear that you enjoyed our hostel so much! Please come back and visit us again next time you are in Auckland! Cheers-The Attic Team

97%

After spending 3 weeks in a campervan Attic backpackers was just what I needed. It was friendly, homely and clean. Great value for money!

Owner Comment (Hide)
Thanks for your lovely feedback! It's great to hear you enjoyed your stay with us :-) Please come back and see us again should you return to Auckland! Cheers-The Attic Team

83%

We found it a pleasant place to stay at the end of our month-long campervan trip around NZ. The highlight is that it's right in the middle of downtown, near lots of restaurants, and walking distance to most of the not terribly many things to do in Auckland. Highly recommend getting out and seeing the rest of NZ too.

Owner Comment (Hide)
Thanks for your feedback, we are pleased to hear that you enjoyed your stay with us. We think Auckland is often overlooked by travellers as just a stop through, however there are some really cool activities to do here- Climb volcanoes, visit wine soaked Waiheke Island with stunning beaches and walking, cosmopolitan harbour dining and bars, haven shopping suburbs like Ponsonby and a great Art Gallery and museum. :-) We hope you will visit us again next time! Cheers-The Attic Team

94%

Perfect location just off queens st. Great staff and really clean throughout, the kitchen is big and tidy and the outdoor terrace and tv rooms are really good for socialising. I would definitely stay here if I was in Auckland again. The only thing was that it gets really hot at night but you get the street noise if you open the windows. Also the wifi I thought was too expensive (20$) 3 days.

Owner Comment (Hide)
Hey there! Thanks for taking the time to leave your feedback. We are really pleased to hear that you enjoyed the cleanliness, staff and social atmosphere of our hostel! We are right in the centre of the city, so some level of city noise is inevitable I'm afraid. Wifi is at a premium in NZ and most hostels do charge for it, however we do give all guests a free 3 hour voucher on checkin which is a great bonus! Hope to see you next time you are in Auckland, Cheers-The Attic Team

91%

Probably the best hostel I stayed in, in Nee Zealand! The staff are super friendly and happy to answer any questions. The kitchen is nice and big and clean and the same with the rooms. The old style lift into the building is super cool not annoying like others have said.

Owner Comment (Hide)
Thanks for your awesome feedback! We are so pleased to hear that you enjoyed your stay with us and found the staff friendly and helpful! :-) We are also pleased to hear that you liked the old school lift ;-) Hope to see you again next time! Cheers- The Attic Team

71%

Dorms were pretty spacious, kitchen was big enough, not a huge amount of common space. Would have been a great stay if the bathrooms were cleaner, they were pretty filthy. Good location in the CBD, need a code to get through both doors at night. The elevator is ancient and can be a nuisance.

Owner Comment (Hide)
Thanks for taking the time to leave your feedback. We are glad to hear that you liked the spaciousness of our dorms and kitchen. It's disappointing to hear that you did not find our bathrooms clean enough, our bathrooms are cleaned every single day and checked hourly through the day to keep them tip top. Most guests find our lift to be a quirky addition our hostel though we understand it's not loved by all ;-) We hope you will visit us again next time, Cheers The Attic Team

94%

Only issue was the wifi was slow for how expensive it was

Owner Comment (Hide)
Thanks for your feedback, we are currently upgrading our wifi so hopefully this will improve the speed. We do provide all of our guests with a free 3 hour wifi voucher on checkin and feel the rates thereafter are very reasonable :-) Please visit us again next time, Thanks The Attic Team

89%

Very clean and nice. I like them kitchen very much. Is best choice for me, but wifi just 3hour only whatever we stay how many day.

Owner Comment (Hide)
Thanks for your feedback! It's great to hear that you enjoyed the cleanliness of our hostel and liked the kitchen. The wifi on checkin is a complimentary token freebie and our rates after this are very reasonable. Many hostels in NZ do not offer any free wifi at all, so we feel that this is a great bonus :-) We hope you will visit us again next time you are in Auckland! Cheers, The Attic Team.

100%

Outstanding hostel. Free 3 hours of internet

Owner Comment (Hide)
THanks for making time to leave us a great review! We hope that you will enjoy the rest of your time in NZ and see you back at The Attic soon Cheers The Attic team

91%

Nicest hostel in Aucklands CBD :)

Owner Comment (Hide)
Great review, Thanks and catch you here back at The Attic very soon.

86%

Really nice hostel, great atmosphere, really clean and friendly staff wifi is a bit expensive though, but you have 3hours for free

Owner Comment (Hide)
Thansk for making time to leave us a review, We do pride ourselves on having the best staff in Nz. Along with the 3 hours of free internet, we are always continuing to look at market prices on internet costs and as soon as we save, we pass this onto our awesome guests. Cheers and see you again at The attic very soon

94%

Hidden treasure in Auckland. Very clean and organized hostel; rooms are large and comfortable, and quite silent. There is a locker room with camera, laundry room, a big kitchen, TV and leisure rooms and a terrace. It's located in the back of a building, so there is very little street noise coming. It's a few blocks away from SkyTower and just beside Queen St. Internet included, but breakfast not. Bathroom and showers located in a large piece. Highly recommended!


89%

Easy to find and very good security. Staff very helpful and friendly.

Owner Comment (Hide)
Thanks for taking the time to leave your comments! We are pleased to hear that you found our staff to be helpful and friendly and enjoyed the good security that our hostel boasts :-) We hope to see you again next time! Thanks The Attic Team

89%

Great location downtown and close to the airport bus stop. I stayed one night when arriving to Auckland and I enjoyed it so much that I came back for another night before I flew out. I had to pay for wi-fi at most of the hostels I stayed at throughout the country so getting 3 hours of free wi-fi is very nice. The friendly staff contributes to a good atmosphere.

Owner Comment (Hide)
Awesome review and hopefully we will see you again here at The Attic very soon. Cheers The Attic Team

89%

A nice, clean hostel that was very comfortable - the best hostel I stayed in in Auckland. It wasn't in the best location, but it was in the city. Was given free use of a computer which was a first in NZ! I'd stay there again, nice place

Owner Comment (Hide)
Thanks for taking the time for the great review :) We think here at The Attic that we are perfectly located for all of the must do here in The City of Sails :) We hope that you will enjoy the rest of your time in NZ and see you back at The Attic soon Cheers The Attic team

71%

Booked for three nights. However, had to change room everyday. Checking out from 9:45am and checking in at 1pm. Its unusual when you have to check out have to hang out somewhere to then check in again and not get another password for the wifi which is given for a 3 hours use for free. Not considering if you're booked for one or ten days. Only one lift without automatic door where people forget to shut it and you have to climb up or down 5 storeys.

Owner Comment (Hide)
Thanks for making time to leave us some feedback :) Unfortunatly as the hostel was at full capacity and the way you booked online, this was out of our control. It is also usual practise to clean rooms and change all bed linen on guest checkout again this is one of trhe reasons you had to wait. The free wifi is complementry and is given out upon first arrival as a token gesture. We do have an indicator if a guest fails to close our retro lift, Thanks again for feedback and enjoy the rest of Nz

91%

I stayed 2night here. I wanted to check out early but I couldn't explain it because I am Japanese. But staff was bery kind to me.

  • 28th Feb 2014
  • Novice Nomad
  • Anonymous
  • Japan
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for making time to leave us such a kind review. We hope that you will enjoy the rest of your time in NZ and see you back at The Attic soon Cheers The Attic team

83%

Cool spot in the city. Location was perfect. Good facilities.

Owner Comment (Hide)
Thanks for the review :) We hope that you will enjoy the rest of your time in NZ and see you back at The Attic soon Cheers The Attic team

74%

It wasn't anything that was above and beyond, nothing special. I good, clean place to rest your head and peaceful. It lacked a sense of community and the staff weren't forthcoming with assistance. You nearly hadto drag information out of them.

Owner Comment (Hide)
Thanks for making time to leave us a review. We do have some of the most comfy beds around :) As with any hostel we find that to make a community you have to interact with others, we do find that majority of our guests do make a lot of new friends here at The Atttic, so we do appologise you didnt find that with your stay, Again we do appologise that you found our staff not to be forthcoming, however we do get praied very highly for our awesome staff here at The Attic.

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