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The Attic Backpackers Reviews

15-31 Wellesley Street, Auckland, New Zealand

Reviews & Ratings Explained


571 Total Reviews
  • 80%Value For Money
  • 85%Security
  • 95%Location
  • 86%Staff
  • 79%Atmosphere
  • 84%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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great spot in the centre of Auckland. really easy to get to and from the airport and other city links. the rooms are a good size and the facilities are great with hair dryer and straighteners in the bathroom. staff are fantastic, very friendly and helpful. kitchen is a good size.


1st experience of a NZ hostel. Staff helpful. Front lounge was cold, despite the radiators. Needed an extra blanket for the dorms. Hot showers plus hairdryer and straighteners!! People wash up badly so you are always having to clean utensils. Mix between long and short stays so not as sociable.

Owner Comment (Hide)
Hi, Thanks for leaving us a review. Our staff go out there way to help guests any way possible. It is cold at the moment thats why we encourage guests to use full use of our extras we have (Blankets and water bottles). When guests check in we do ask them to wash up after themselves so sorry you had to wash what they couldn't. We do have long term guests but they are still very sociable and easy to approach. Hope to see you again on you return! The Attic team :)


Asked reception about park they just no parking no more info she pretty much walked away

Owner Comment (Hide)
Hi, Thanks for leaving us a review. Sorry that the staff wasn't as informative as normal. We ensure staff training is done for parking availability in the CBD and surrounding areas. Hope see to see again. The Attic team :)


Loved the staffstaff, Clean and good fun having beers on the roof top. Didn't want to leave

Owner Comment (Hide)
Hi Jake, Thanks for the review! We like the roof top as guests all socialize with a few beers because its a good way to meet people. We also offer other social areas to chill so there is a place in the hostel for everyone no matter what your doing. Look forward to seeing you again! The Attic Team :)


Awesome place to start a trip!


A good price A good location in the center of Auckland Staff excellent Limited Wifi is a minus point because even if the people should go out and explore the city, a lot of them are long enough away from home that they have the need to communicate with family and friends sometimes. There are other ways to earn a few more $. Anyway I would come back even if it's only for Father Ted's Irish Pub around the corner!

Owner Comment (Hide)
Hi, Thanks for taking time out to leave us review. We are happy that you had a good stay at The Attic. Sorry to hear that you weren't happy with the WIFI, We are actually one of the cheapest hostels for WIFI and the whole of New Zealand do charge as well. Father ted's is always a good place to listen to some music and drink, and its our local :) Look forward to seeing you again. The Attic team :)


The staff was very helpful and took the time to help me plan the rest of my NZ journey. Great facilities and central location right off he bus line to the airport.

Owner Comment (Hide)
Hi Harry, Thank you for your time to leave us a review! We are more then happy to help plan your trip in New Zealand. We always try our hardest to help all of our guests to have a trouble free and action packed time travelling around New Zealand. We are glad that you enjoyed your time here and hope to see you again! Safe travels! The Attic Team :)


Hated the lift, and wasn't working when I wanted to check out

Owner Comment (Hide)
Hey! Thanks for the review! We are sorry about the experience you had with our lift; we try as hard as we can to get people to close it properly by putting in a sign which states that people are to close the doors when they exit the lift. We will try and resolve the problem some more and see whether that improves! Thanks for the review! The Attic Team :)


This was by far the best hostel I stayed during my trip to New Zealand. Definitely if I come back to Auckland I had no doubt I would pick this hostel again. As an improvement comment, which is not big, but could be added, I was expecting some lockers inside each room as I had in most of the hostels. But again, this is just a small comment which didn't affect my perception of the hostel. I really loved my stay in the Attic Backpackers.

Owner Comment (Hide)
Hey! Thanks for taking the time out to leave us an awesome review! We are happy to hear you had a great stay with us here at The Attic! And we hope to welcome you back here again soon! Regarding your feedback; we will talk about this possibility, but we do have lockers already in the hostel :) They are in a separate room to the bedrooms, but they are under 24 hour surveillance :) Thanks again for leaving us a review! Take care! The Attic Team :)


The staff was very friendly and helpful, and the hostel had a lot to offer (e.g. kitchen facilities, lockers to store valuables, a chill room to relax). The price seemed reasonable but I haven't stayed at enough hostels to make any sort of comparison.

  • 30th Jun 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hey! Thanks for taking the time out to leave us a review! We are happy to hear you had a great stay with us here at The Attic! We have really clean and spacious facilities; which are regularly checked to insure all is up to standards :) As our hostel is quite small, it makes it super easy for our guests to socialize with fellow travelers! Thanks again for leaving us a review! Take care!


Good hostel in a prime location in Auckland, right by Queen Street and a minute walk from the Sky Tower.


all good expect kitchen really messy overflowing rubbish & chaos. Toilets & shower good, rooms good, but need to actually provide extra blankets in room, was cold & when you go to bed after 11.00pm & need a blanket you can't go downstairs & ask for an extra one. PROVDE IT IN THE ROOM IN WINTER. TV lounge nothing to get excited about, flattened bean bags & no nice couches. Staff okay but when I didn't have my glasses & couldn't read the code to get in , they didn't need to make me feel stupid

  • 22nd Jun 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Hey! Thanks for the review.I'm sorry to hear that you didn't have a great experience with us. The kitchen should be regularly checked to prevent situations like this from arising; I will talk to my staff who were on duty that day about it. The reason we ask for a deposit for the blankets is because we have had a few situations where they have been stolen; so we now have to be really cautious. I am sorry that you felt the staff belittled you, I shall talk to them all. Take Care. The Attic Team.


I may be biased because I have stayed in a lot of hostels in New Zealand and around the world that were great. This was just good, nothing special. Great location and mellow.

Owner Comment (Hide)
Hey! Thanks for taking the time out to leave us a review! We are happy to hear you had enjoyed your stay with us here at The Attic! We are a really chilled out hostel with a really relaxed vibe :) We have really clean facilities; which are regularly checked to insure all is up to standards :) Thanks again for leaving us a review! Enjoy the rest of your travels! Take care! The Attic Team :)


Really liked it here! Very clean, lovely comfortable beds, spacious bathrooms and fully equipped kitchen!! Thought it was great.

Owner Comment (Hide)
Hey! Thanks for leaving us a review! We are super happy to hear that you really enjoyed your stay with us! :) We regularly carry out checks of our facilities, which means they are really clean :) Our beds are said to be some of the comfiest people have slept in! :) We hope to welcome you here at The Attic again soon! Happy Travels! The Attic Team :)


Please, just free wifi

Owner Comment (Hide)
Hey! Thanks for leaving us a review! Upon check in, all guests receive a free 3 hour log in/log off WiFi. We do charge for WiFi after that expires, but our prices are low in comparison to other hostel throughout New Zealand. Enjoy the rest of your travels! The Attic Team :)


Probably the best hostel in downtown Auckland. Only real complaint is the staff can be super chummy with long term guests, making short term guests feel a bit out of place. Also, the cleaning staff starts cleaning dorm rooms before check out time, annoyingly opening window curtains when guests are still sleeping. It appears they've gotten new cleaners so this is hopefully no longer an issue.

Owner Comment (Hide)
Hey! Thanks for leaving us a lovely review! :) We are super happy that you believe we are the best downtown hostel in Auckland. We are sorry that you feel the staff here are a little closed with our long term guests; we will have a discussion about this and make sure that everyone is aware of this. We are sorry that the staff made you feel this way :( We have indeed got new cleaners, and we only let them access the room once everyone has checked out :) Happy travels! The Attic Team :)


Great location in the middle of lots of stuff. Pros: The staff is one of the friendliest I have ever encountered. The kitchen is large and clean. The travel desk was really helpful in figuring out what to do in Auckland and other areas of New Zealand. Cons: The rooms can get quite chilly at night during the winter months. If you get too cold, the front desk has thicker blankets (deposit required). Some showers lacked hooks for hanging things, which really isn't that big of a deal.

Owner Comment (Hide)
Hey! Thanks for leaving us a great review! We are happy to hear you enjoyed your stay here, and that you found our staff to be the friendliest you have every encountered!! What an honor! :) We are really happy to hear that our travel desk agents were able to help you with your New Zealand plans, and that you are having a good time in New Zealand! :) We are currently in the process of getting more hooks for the bathroom :) Thanks for the awesome review! The Attic Team :)


A nice hostel, quite cold though! Beds are comfotable and the kitchen is great. Wifi was pretty poor while we were there.

Owner Comment (Hide)
Hey! Thanks for leaving us a review! :) We are glad you enjoyed your stay! We are sorry to hear you found the rooms a little on the chilly side and that the WiFi connection was poor when you came to use it. You can hire a blanket for a small deposit at Reception, and also the internet can become really busy during the evening, as people tend to contact home at this time. We are sorry for this! :( Hope to see you back again at The Attic! Happy Travels! The Attic Team :)


We stayed at The Attic Backpackers for three nights. The first night we stayed in a six person dorm and then the next night we had to upgrade to a two person dorm because there was no other rooms available. Our overall experience was great! The location was perfect for traveling and seeing downtown Auckland. The Attic has a great kitchen area and TV room. Very clean hostel. The only drawback is that there are no heaters making it cold in winter & some of the front staff are not overly friendly!

Owner Comment (Hide)
Hey! Thanks for leaving us a review! We are glad you enjoyed your stay with us here at The Attic! Our facilities are very clean and spacious, giving you the ultimate comfort possible :) We are sorry that you thought it was cold in the hostel; It's been the coldest winter for 10 years here in Auckland; we do have blankets that guests can hire for a refundable deposit. Take care and enjoy the rest of your travels in New Zealand! The Attic Team :)


I have literally no bad things to say about this hostel. The staff was extremely helpful and friendly. They helped me and my sister plan our trip in New Zealand even though we had limited time and were on a budget. The facilities are great and very inexpensive. I definitely recommend this place for anyone staying in Auckland, the location is impeccable.

Owner Comment (Hide)
Hey! Thank you so much for the awesome review you have left us here! We are so happy to hear you enjoyed your time with us, and that you have NOTHING bad to say about us! :D Our staff work hard around the clock to make sure your stay is as comfortable as possible! :) Our Travel Desk is great for our guests, allowing you to book heaps of activities and accommodation! :) Our facilities are checked regularly, which means they are super clean :) Thank you again for the review! The Attic Teams :)

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