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The Attic Backpackers Reviews

15-31 Wellesley Street, Auckland, New Zealand

Reviews & Ratings Explained

88%

Rating
212 Total Reviews
  • 86%Value For Money
  • 89%Security
  • 97%Location
  • 91%Staff
  • 82%Atmosphere
  • 86%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

The only downside is the lift - it is a manual lift controlled by 2 doors and so often people had not closed one of the doors. When you have a lot of luggage and you are faced with that many stairs it could be a real nightmare. I had to walk up once with no luggage and you would not be able to do it with 3 bags weighing a total of 35kg!!!!!!!!!!!

Owner Comment (Hide)
Sorry to hear you had troubles with the lift, mostly we do not have issues with the lift as guests are courteous to others and make sure they close it after them. It's unfortunate that you did have problems. Hopefully you will consider staying with us again next time- Thanks, The Attic Team

74%

Good location if you want to hang out in the centre of Auckland (although there's not much to do!). Staff were very nonchalant and didn't really put any effort into customer service. Good security. Hostel itself feels very 'clinical' - barely any character. You might think that would make it a clean place, but the male bathrooms were pretty shoddily cleaned. Wifi and kitchen are great. All in all: a good place to stay if you're in a hurry, but don't bother if you're looking for a homely hostel.

Owner Comment (Hide)
Hi there, Thanks for taking the time to leave your feedback. We are disappointed to hear that you did not feel our customer service was up to scratch, all of our staff are usually very helpful and attentive. Our bathrooms are cleaned every single night and are checked regularly through the day, cleanliness is paramount to us. We don't tend to agree that there is ''not much to do'' in Auckland...Volcanoes, stunning islands, cosmopolitan bars, cool and alternative suburbs..a reason to come back ;)

97%

Great place. I've stayed at Base Auckland and the Brown Kiwi and the Attic is better than both! This is a quieter, more friendly atmosphere with a great location, and everyone I met was super nice. They also have the nicest bathrooms and showers of any hostel I've stayed in around the world (well over 10). Also, the elevator is cool and the rooftop patio is pretty nifty.

  • 13th Apr 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there! Thanks for your great feedback! We are really pleased to hear that you enjoyed our hostel so much! Please come back and visit us again next time you are in Auckland! Cheers-The Attic Team

97%

After spending 3 weeks in a campervan Attic backpackers was just what I needed. It was friendly, homely and clean. Great value for money!

Owner Comment (Hide)
Thanks for your lovely feedback! It's great to hear you enjoyed your stay with us :-) Please come back and see us again should you return to Auckland! Cheers-The Attic Team

83%

We found it a pleasant place to stay at the end of our month-long campervan trip around NZ. The highlight is that it's right in the middle of downtown, near lots of restaurants, and walking distance to most of the not terribly many things to do in Auckland. Highly recommend getting out and seeing the rest of NZ too.

Owner Comment (Hide)
Thanks for your feedback, we are pleased to hear that you enjoyed your stay with us. We think Auckland is often overlooked by travellers as just a stop through, however there are some really cool activities to do here- Climb volcanoes, visit wine soaked Waiheke Island with stunning beaches and walking, cosmopolitan harbour dining and bars, haven shopping suburbs like Ponsonby and a great Art Gallery and museum. :-) We hope you will visit us again next time! Cheers-The Attic Team

69%

nice staff and very helpful on tour booking for me even at night time. paid wifi work not very well.


94%

Perfect location just off queens st. Great staff and really clean throughout, the kitchen is big and tidy and the outdoor terrace and tv rooms are really good for socialising. I would definitely stay here if I was in Auckland again. The only thing was that it gets really hot at night but you get the street noise if you open the windows. Also the wifi I thought was too expensive (20$) 3 days.

Owner Comment (Hide)
Hey there! Thanks for taking the time to leave your feedback. We are really pleased to hear that you enjoyed the cleanliness, staff and social atmosphere of our hostel! We are right in the centre of the city, so some level of city noise is inevitable I'm afraid. Wifi is at a premium in NZ and most hostels do charge for it, however we do give all guests a free 3 hour voucher on checkin which is a great bonus! Hope to see you next time you are in Auckland, Cheers-The Attic Team

91%

Probably the best hostel I stayed in, in Nee Zealand! The staff are super friendly and happy to answer any questions. The kitchen is nice and big and clean and the same with the rooms. The old style lift into the building is super cool not annoying like others have said.

Owner Comment (Hide)
Thanks for your awesome feedback! We are so pleased to hear that you enjoyed your stay with us and found the staff friendly and helpful! :-) We are also pleased to hear that you liked the old school lift ;-) Hope to see you again next time! Cheers- The Attic Team

89%

We really appreciated this centrally located hostel. The staff was really great at welcoming us and giving us an overview of Auckland. Accommodations were simple and clean, definitely appreciated the privacy from a twin. The only feedback would be to install some racking in the shower cabins to hold toiletries. That would be really helpful and appreciated! Overall solid hostel ;)

Owner Comment (Hide)
Hey thanks for the review, Since your comments regarding shower storage, We have installed extra hooks :) Cheers The Attic Team

80%

We stayed only 1 night in a dorm. It was big enough and the common areas and kitchen are big as well. The best is the location and the price, it's a good value in the downtown.


71%

Dorms were pretty spacious, kitchen was big enough, not a huge amount of common space. Would have been a great stay if the bathrooms were cleaner, they were pretty filthy. Good location in the CBD, need a code to get through both doors at night. The elevator is ancient and can be a nuisance.

Owner Comment (Hide)
Thanks for taking the time to leave your feedback. We are glad to hear that you liked the spaciousness of our dorms and kitchen. It's disappointing to hear that you did not find our bathrooms clean enough, our bathrooms are cleaned every single day and checked hourly through the day to keep them tip top. Most guests find our lift to be a quirky addition our hostel though we understand it's not loved by all ;-) We hope you will visit us again next time, Cheers The Attic Team

94%

Only issue was the wifi was slow for how expensive it was

Owner Comment (Hide)
Thanks for your feedback, we are currently upgrading our wifi so hopefully this will improve the speed. We do provide all of our guests with a free 3 hour wifi voucher on checkin and feel the rates thereafter are very reasonable :-) Please visit us again next time, Thanks The Attic Team

89%

Very clean and nice. I like them kitchen very much. Is best choice for me, but wifi just 3hour only whatever we stay how many day.

Owner Comment (Hide)
Thanks for your feedback! It's great to hear that you enjoyed the cleanliness of our hostel and liked the kitchen. The wifi on checkin is a complimentary token freebie and our rates after this are very reasonable. Many hostels in NZ do not offer any free wifi at all, so we feel that this is a great bonus :-) We hope you will visit us again next time you are in Auckland! Cheers, The Attic Team.

100%

Outstanding hostel. Free 3 hours of internet

Owner Comment (Hide)
THanks for making time to leave us a great review! We hope that you will enjoy the rest of your time in NZ and see you back at The Attic soon Cheers The Attic team

91%

Nicest hostel in Aucklands CBD :)

Owner Comment (Hide)
Great review, Thanks and catch you here back at The Attic very soon.

86%

Really nice hostel, great atmosphere, really clean and friendly staff wifi is a bit expensive though, but you have 3hours for free

Owner Comment (Hide)
Thansk for making time to leave us a review, We do pride ourselves on having the best staff in Nz. Along with the 3 hours of free internet, we are always continuing to look at market prices on internet costs and as soon as we save, we pass this onto our awesome guests. Cheers and see you again at The attic very soon

100%

This hostel was great. The kitchen was well stocked with utensils and pottery you might need. The atmosphere was inviting, relaxed, and welcoming. The staff was amazingly helpful and real easy to talk to. They focused their attention on helping you out. The rooms and bathroom were clean and spacious. Location was in the heart of Auckland. Close to everything.


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