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The Axis on 36th Reviews

20 S. 36th st., Philadelphia, USA

Reviews & Ratings Explained

68%

Rating
29 Total Reviews
  • 65%Value For Money
  • 88%Security
  • 67%Location
  • 60%Staff
  • 60%Atmosphere
  • 64%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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63%

Ok. This is not really a hostel and likely should not be at Hostelworld.com. This is a place where students live for long periods and staying there 1-2 nights is sorta weird. You have to bring your own toilet paper and clean after yourself when you leave etc. That said, rooms are sorta small but ok. Hard beds. TV, fridge and AC in room. Location is great if visiting the Uni. About a 20-25 minute walk to downtown Philly though. Area felt safe. No parking. Closest garage is $35 per 24 hrs.


80%

20-25 minutes walk to the city center. Very clean. Big room with a fridge and a microwave. Confortable beds and clean bathroom.


60%

The building/rooms are clean but the guest rooms are devoid of ornament. The ground floor is gorgeous, but starkly contrasts the guest rooms which are barren and hospital-like. Some decoration should be used in guest rooms to make travelers feel more at home. Staff should have a city guide with current events in the city and should also be knowledgeable on bus/trolly routes. Events should be planned (at least on weekends) for travelers looking to meet others staying at Axis.

  • 23rd Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


57%

The room was so dirty and smelly! The carpet was full of stains and fluff, and the bathroom was smelling like urine. And there were not linens nor towels (even though they say they'll provide them). We went back to reception to ask about them & after 10 min of waiting the guy told us "sorry, they're not clean or I cannot find them, come back later"! & when we wanted to Check out, we (and another 4 more people) had to wait 20 min at reception because the guy wasn't there! I wouldn't recommend it


57%

We made a reservation for two people, at first we didnt get any toilet paper, only bed linen for one person, the other one slept on her own towel (as a pillow) because they didnt have anything more available. The girl in the reception was very lazy and rude, we wanted to leave our luggage there after we checked out but she said it wasnt technically not possible. She called her manager and it was ok. The only good thing about this place was the helpful guy in the reception.

  • 21st Jun 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 18-24
  • (1 review)


40%

The dirtiest room I've ever stayed in. And that includes some really dirty ones. There where stains on the carpet, rust in the sink, dust everywhere, burned food residue on the fridge where apparently a microwave used to be. I couldn't even open the window to get some fresh air in the room, because of the noise and smell coming from the ventilation of the 24h pizzeria downstairs. This is no hostel and shouldn't be allowed to operate as one. Extremely expensive for what it offers. AVOID.


40%

It was student housing which they have obviously branched out into making a hostel for additional revenue. Staff were nice but there were no sheets and towels when I arrived, they didn't know to expect me. Room had a bad smell and wasn't very clean. Place had a poor atmosphere for a traveler. I had a poor experience. No information available either.


77%

Staff were helpful in assisting with reservations but had to pry for further information. Would have expected to arrive to a made up room, however it was down to ourselves. Bathroom was somewhat clean, however thoroughly is questionable. If you want to be in the centre, this would not be the place to stay.


The reviews below do not count toward the property's recent rating.
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74%

There was no toiletpaper and the heater didn't worked well. But the room and the staff were very nice.

  • 28th Nov 2013
  • Novice Nomad
  • Anonymous
  • Germany
  • All Female Group, 18-24
  • (1 review)


49%

no clean room,no comfortabe bed,cold and noisy room,no enough blankets,old and bad quality of furnitures,no clean restroom

  • 25th Nov 2013
  • Novice Nomad
  • Anonymous
  • Greece
  • Couple, 25-30
  • (1 review)


80%

There was no toilet paper provided, not enough blankets for each person and we were given hand towels to dry ourselves with however we were warned in advance to byo towel. Most staff were very friendly like the guy who came to check us is at 1am when check in closes at 11 but others were rude and not so helpful. All in all a great option to stay, cheap, big rooms and quiet. There was a fridge and microwave which was awesome!


89%

This building is also a student halls of residence, so all the rooms are large, private, en suite but are going at a price much cheaper than a hotel. Only downside is its less social than a traditional hostel. It's right next to the UPenn and Drexel campuses, so ideal for visitors to the universities; its also not a bad part of town to stay in if your visiting Philly more broadly. Highly recommended.


51%

It's a dorm room. Others live there full time. The staff was confused by our booking it as a hostel. We opened the door to our private twin to a stained carpet, trash on the floor, hair on the sink, and stains in the toilet. There was no toilet paper provided and the mattresses were those skinny stiff blue ones you probably remember from your freshmen year. All they give you are some thin white sheets. $60?!? Avoid.

  • 17th Aug 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


77%

Was a good place for the price, clean and no frills. Though one day, there were employees fighting behind closed doors..profanities and such were easily heard whilst waiting for the elevator and the lobby..not very pro but otherwise fine. Easy walk to city centre and close to transit

  • 16th Aug 2013
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 41+
  • (1 review)


54%

We booked two single rooms and they wanted to give us just one room. The rooms were not that clean and the air condition was loud. Staff did not seem organized. Furthermore they were surprised when we asked questions about things to do in Philly. It is not a usual hostel, more a students house. For that reason you should not expect to meet new friends there. The best thing: the restaurant next door. Good place to eat pizza.


86%

Great cheap sleep! Staff could be a bit more attentive.

  • 14th Aug 2013
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 41+
  • (1 review)


86%

Great place, safe clean more like a hotel with a hostel price. Close to the university and 24hr restaurant in building. Yum.

  • 5th Aug 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)




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