The Backpack Reviews

any time again, you guys were wonderfull thanks a lot

I appreciated attempts to correct it, but the ant problem was really unacceptable. Also, my linens smelled off, as did my laundry when it came out of the dryer. I don't really think it was cleaned at all. On all other fronts it was an incredible stay.

The staff was more helpful than we had expected! And we really could rely on their recommendations of good tours around the cape. We learned so much in a very short time, especially the township tour with the guide for it was beyond what we could imagine before visiting Cape Town. We very much felt at home at the Backpack, in our sms to each other we referred to The Backpack as "now we are going home!"

Learn the meaning of "customer service" before starting such a business. Train your workers before hiring them. Do not think to be the best just because people keep choosing you more than others. Probably your competition is just a disaster. This is why you succeed. Rude attitude, rude management. it seems they only think about money. Over priced, Over rated. Any where else in the world they would be under the average.

Amazing experience!!! All of the staff were super friendly from the Reception staff to the cleaning staff. All of the facilities were well maintained and I especially liked the pool--- very refreshing.

Super friendly and helpful staff, great location :)

Had a great time! Thank you very much!!

Excellent stay, staff very accomodating. Lovely personal touches, swimmimg towels at the pool,games, use of local talent to decorate all the spaces.

Apart from the unfortunate incident of having a bag stolen from a room, the entire experience was fantastic!!! Rooms, facilities etc was all very good and value for money.

One of the best hostels I have ever stayed in. The staff were more than helpful and the atmosphere was great.

A bit too expensive, but very nice.

Good staff, clean rooms

I've been in 30 hostels in the last 5 months and this is the best hostel I've ever stayed at!!! Enough said.

Great hostel, very good location, close to Long st and lots of other facilities, e.g. Supermarket, car rental very close by. Nice ensuite rooms, with new tea/hot chocolate sachets added daily -very nice touch! Pretty pricey though, but as it's more a mini guesthouse than a hostel this is to be expected

Some staff members were more friendly than others but I really enjoyed the hostel overall. Will go there again.

A bit expensive for a backpacker, but they give a lot back to the community and it is well worth the money.

V well organised and friendly . I would stay here again

A really nice backpack facility! Just one thing: a printer for the public computers would be great and apreciated by a lot of guests :-)

Well run operation with enjoyable atmosphere, if only a bit impersonal. The professional staff answered all my questions, but I felt their advise to be rather generic. Price wise a bit on the expensive side.

great place to stay