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The Backpack Reviews

74 New Church Street, Cape Town, South Africa

Reviews & Ratings Explained

92%

Rating
1670 Total Reviews
  • 88%Value For Money
  • 95%Security
  • 93%Location
  • 92%Staff
  • 93%Atmosphere
  • 92%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Great Hostel some rooms are very noisy though.

  • 14th Mar 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to review our hostel. We are extremely glad to see that you enjoyed your stay with us! We always strive to ensure that our guests have the best stay possible. We hope that you will visit us again in the near future. Kind Regards The Backpack Team

100%

Every apsect of the hostel was excellent. A great place to stay. I'll be staying there again and recommending to friends. My only complaints would be a) the public PC's are in bad shape (old with extremely noisy fans), b) the wifi doesn't cover the entire hostel (no reception at the back), c) the PC's keep dropping their internet connection as they're WiFi connected and d) the router has 4 different names for each location in the hostel - being a network consulant this is all easy and quick to resolve. G

Owner Comment (Hide)
Thank you for reviewing our hostel! We are very happy to hear that you enjoyed your stay with us. Thank you for your feedback about the PC's - we are looking at possibly shifting them around and putting newer models in. We are also looking at a new WIFI access for the back rooms. We look forward to your return in the near future. Kind Regards Eleni Good

100%

Facility's are great! Staff are so nice, helpful and friendly. Great location. Loads of bars and Resturant in easy strolling distance. Lovely clean rooms.


83%

very good atmosphere, I really enjoyed my stay.

  • 7th Mar 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 41+
  • (1 review)


89%

These people know what good customer service is! They run a good accommodation. The shuttle/cab to the airport could be less expensive. We found a driver from the airport that we engaged for the return that didn't cost as much and he was very good.

  • 7th Mar 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for your review we really appreciate your feedback and you have made our day with your comments about our service. The taxi company we use have a set price and are very competitive with market rates. A bonus is you never have to worry about being stuck in traffic jams and have the meter running! We hope that you will be back in Cape Town soon. Kind regards The Backpack Team

86%

The Backpack is a nice hostel, if you try to avoid staying in Longstreet, but still want to have a close hostel to Longstreet.


83%

My son and I especially enjoyed the view from the Steve Biko room which we also found very comfortable. The reception staff was exceptionally pleasant and hellpfulj. Overall, our stay was very agreeable and we look forward to coming back one day. Louis LeFevre

  • 5th Mar 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


100%

Very good hostel, maybe the best I've stayed in. With everything you need close by and with the friendly and helpful staff assisting there's always stuff to do. I would definitely stay again.


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