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The Backpack Reviews

74 New Church Street, Cape Town, South Africa

Reviews & Ratings Explained

91%

Rating
1770 Total Reviews
  • 82%Value For Money
  • 94%Security
  • 94%Location
  • 91%Staff
  • 92%Atmosphere
  • 93%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

This was my 7th time in Cape Town and of course I stayed in The Backpack again. Best hostel in the Town! The only downside of the hostel is, their lovely receptionist Lisa supports Arsenal. What a pity!

Owner Comment (Hide)
Thank you for taking the time to review our hostel. We are absolutely delighted that you loved your stay with us and have returned numerous to stay with us. We are sorry to hear that you aren't entirely happy with the teams our staff support! We will be sure to let Lisa know how you feel! We look forward to welcoming you back in the near future. Kind Regards The Backpack Team

83%

Staff great, congratulations. I loved the stay, hope I can back. Will recomend to all my friends!

  • 20th Nov 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to review our hostel on Hostelworld.com. We are absolutely delighted that you loved your stay wiht us and hope to return in the future. We are delighted to hear that you were happy with services provided by the staff. Kind Regards The Backpack Team

66%

Nice place, cold but good.

Owner Comment (Hide)
Thank you for taking the time to review our hostel. We are delighted to hear that you enjoy your overall stay with us. We are happy to hear that you were happy with the security provided at the hostel. We hope to welcome you back again in the future. Kind Regards The Backpack Team

94%

This is the second time I have stayed in this hostel and once again it doesn't disappoint. The recommendations for things to do are helpful,the staff is helpful, everything is very clean and neat, the showers are fantastic and the breakfast is great. I like the location because it is not right on Long St., so it feels safer, yet an easy walk to Long St. or tons of other great restaurants around.


91%

A little bit overpriced, especially when you're travelling with 3 other persons, but location is great (nearby longstreet) and staff is very helpful.

Owner Comment (Hide)
Thank you for taking the time to review our hostel on Tripadvisor. We are delighted to hear that you were happy with the location of the hostel. It is unfortunate that you found the hostel to be slightly overpriced, as you can be assured that the money you spend at the hostel on accommodation, is given back to the community projects we support and providing our staff with fair wages. We hope to welcome you back in the near future. Kind Regards The Backpack Team

83%

Good view and nice vibe / staff. Would be nice to add some lockers in the rooms.


97%

Really helpful staff.

Owner Comment (Hide)
Thank you for taking the time to review our hostel on Hostelworld.com. We are absolutely delighted that you enjoyed your overall stay with us. We are happy to hear that you found our staff to be helpful during your stay at The Backpack. We look forward to welcoming us in the near future. Kind Regards The Backpack Team

97%

Backpack was our First accommodation in capetown. We Travelled with our 14 Month Old Baby. Honestly, we have been very satisfied with everything. The staff was very friendly, always helpfully and very Kind to our daughter!! We stayed at room "Madiba". We can really recommend this room if you stay with a Child Or you just want a Little Bit luxury. To emphasize is also the Location!!near by famous Sights like table Mountain, waterfront etc. Thank you very much to the Wohle team of The Backpack!

  • 29th Oct 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Couple, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to review our hostel on Hostelworld.com We are absolutely delighted that you loved your stay with us and that you found our facilities to be able to have a small child with you. It is awesome to hear that you loved your room and that you found our staff to be helpful and friendly towards We look forward to welcoming back your entire family soon. Kind Regards The Backpack Team

91%

I've only been here for 2 nights but I can't imagine a better hostel in Cape Town. Very nice and helpfull staff. Good location of the hostel and a very nice looking one too.

Owner Comment (Hide)
Thank you for taking the time to review our hostel. We are beyond delighted to hear that your stay has been an awesome one with us at The Backpack. It is cool that you found the location of the hostel to be a good spot. We always love the fact that we have such a stunning view of Table Mountain from our cafe area. We look forward to welcoming you back again soon. Kind Regards The Backpack Team

97%

I ended up staying only two nights as I was in hospital the rest of the time. The staff couldn't have been more helpful or sympathetic. I was only charged the two nights rather than the whole week! I was even visited by a staff member in the hospital. The room was very nice with four twin beds,large lockers, safes, and plenty of room to move around. The attached ensuite was very welcome. I found the room very clean as was the kitchen. Security was very tight. A bit pricey, but worth it.

Owner Comment (Hide)
Thank you for taking the time to review our hostel. We are sorry to hear that your time in Cape Town, wasn't entirely what you had expected, but we are delighted that you still were able to enjoy the two days you did stay with us. Our staff always strive to ensure that our guests feel welcomed and at home and we are glad that you found our staff to be helpful. We look forward to welcoming you back in the future. Kind Regards The Backpack Team

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