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The Backpack Reviews

74 New Church Street, Cape Town, South Africa

Reviews & Ratings Explained

92%

Rating
1680 Total Reviews
  • 86%Value For Money
  • 95%Security
  • 93%Location
  • 91%Staff
  • 93%Atmosphere
  • 92%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

After having stayed in a boring 4* hotel this was the ideal place to chill out, meet people and discover cape town. all clean, secure and quite yummy food. on fri nite a wine tasting was organised. very nice place. would come again. for sure.

  • 21st Mar 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to review our hostel. We are delighted to hear that you enjoyed your stay with us at The Backpack and that you were here to take part in one of our awesome wine tasting nights. We are glad you enjoyed your overall stay with and the delicious food served in our cafe. We hope you will visit us again in the near future. Kind Regards The Backpack Team

100%

A great location. We stayed in an ensuite double room (about £70) and it was just like being in a hotel. Room had a safe, hairdryer, tv, wardrobe, kettle. I realise not all rooms would have these. Free wi-fi in the lounge and bar. Free car parking. Felt very safe.


100%

We had a great few days at the hostel. The staff were very friendly and bent over backwards to be helpful. Our breakfasts were very good especially their breakfast in a glass muesli yoghurt fruit and honey. Thanks for looking after us so well..

  • 20th Mar 2014
  • Novice Nomad
  • Anonymous
  • England
  • Mixed Group, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to review our hostel. We are extremely happy to hear that you loved the breakfast in a glass in our cafe in the morning! A favourite breakfast choice for sure! It is lovely to hear that you were happy with the standard of service provided by our staff. We look forward to welcoming you back in the near future. Kind Regards The Backpack Team

57%

Pepole are not cool, lot of noise and bed are very inconfortable. Also, when i have reseved, i don't no why we must be change your room, it was not good for him, because the other room was very very inconfortable (lot of noise and window too smal )

  • 17th Mar 2014
  • Novice Nomad
  • Anonymous
  • France
  • Couple, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to review our hostel. We are sorry to hear that you were unhappy with your stay with us. The only reason you would of changed rooms, is if you had booked different types of accommodation. We do strive where we can to keep people in the same room so that they don't need to move rooms. We are glad to hear that you found the hostel to be clean and tidy as our housekeepers work hard to keep it that way. Kind Regards The Backpack Team

89%

Melanie is a star, she was so fantastic in organising trips and Baz Bus....

  • 16th Mar 2014
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to review our hostel. We love to hear that you were happy with the services and information provided by Melanie. She really is amazing at what she does. We are glad to see that you enjoyed your overall stay with us. We hope that we will be able to welcome you back in the near future. Kind Regards The Backpack Team

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